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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
European, Central European
Meals
Breakfast, Lunch
FEATURES
Seating, Takeout, Reservations, Table Service

Location and contact

1.2 miles from The Belgrade Fortress
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Reviews (59)
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Reviewed December 26, 2020 via mobile

I'm a long time customer of this crepe restaurant. I haven't had issues with their crepes until recently. Their crepes have holes in them and everything was dripping out of them, thus making them lose that nice presentation and enjoyment in eating them. Now you...have to watch out that you don't splatter crepes all over yourself as the crepes are too thin and they break so easily and fall apart in your hands. This never used to be in issue in the past. They have either changed their crepe recipe or they don't really care about customers as due to COVID situation, delivery is more actual and they reduce quality to just get orders out of the way. I am very disappointed in the drop in quality and in customer service that they offer in solving issues, especially to regular customers. I would avoid them for some time until they learn that without us customers they would not exist!More

Date of visit: December 2020
Helpful?4  
Reviewed September 14, 2019 via mobile

Here you find the best crepes in the best locations in Belgrade. By day or night it's a beautiful place to sit, direct in waterfront.

Date of visit: September 2019
Helpful?
NikolaGegoj, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded December 5, 2019

Thank you very much for your review!

Reviewed August 14, 2019 via mobile

They have a great menu for breakfast and desserts. Location is nice for good weather, for a rainy days they also have a restaurant at Usce shopping mall.

Date of visit: August 2019
Helpful?1  
NikolaGegoj, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded December 5, 2019

Thank you very much for your review!

Reviewed May 12, 2019 via mobile

I was yesterday first time with my girlfriend. We were sitting near the river on terrace. A Waiter was really rude. We ordered pancakes and something for drink and after waiting of half an hour, a waiter said to us that they lost our order...in kitchen. Also he didn't bring either drinks. After my question "How much we need to wait more?" he said " I don't know, you must repeat your order." We immediately left restaurant. We are very disappointing because this restaurant is known as best restaurant of pancakes in Belgrade!More

Date of visit: May 2019
Helpful?1  
NikolaGegoj, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded May 24, 2019

Dear Dejan, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to managerkeops@gmail.com with any further comments, concerns, or suggestions you wish to share. We would love...More

Reviewed April 7, 2019 via mobile

If you have a craving for a good pancacke, this is a place to be. We had different pancakes from the menu and they were great! My recommendation is the arctic pancake- hazelnuts, vanilla, white chocolate, raspberries and cream. Could you ask for more? I.

Date of visit: April 2019
Helpful?
NikolaGegoj, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded April 9, 2019

Thank you very much for your review. We are looking forward to seeing you again!

Reviewed February 9, 2019 via mobile

I went for a breakfast, great fresh squizzed orange juice; I drunk 2 and I wanted more :) Eggs and bacon were a bit too salty for me. The sandwiches were good. I did not get the chance to try the crepe but certainly next...time I will. I definitely recommend to visit.More

Date of visit: February 2019
Helpful?
NikolaGegoj, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded February 18, 2019

Thank you very much for your review. We are looking forward to seeing you again soon!

Reviewed October 12, 2018

Keops makes the best pancakes in town. You can choose between salty and sweet pancakes and its just amazing. I recommend the fried salty pancakes.

Date of visit: March 2018
Helpful?
Nikola G, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded October 18, 2018

Thank you very much for your review. We are looking forward to seeing you again soon!

Reviewed July 30, 2018

Easy to reach, along the Danube close to Hotel Yugoslavia, nice for a walk and many other places close. Typical serbian food, pancakes are amazingly tasty. Service is so and so, the waiter was unwilling to interact with us, not a smile, not looking in...the eyes like he doesn like that job. I recommend the place.More

Date of visit: July 2018
Helpful?
Nikola G, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded August 14, 2018

Thank you really much for your review! We are looking forward to seeing you again.

Reviewed May 7, 2018

In spite of my previous decision to never visit this place again, I ended up here on a nice sunny Sunday. My biggest complaint is still the sulky staff, whose main concern seems to be not to sell as much as possible but to work...as little as possible. Yes, it was crowded and probably difficult to juggle all those orders, large groups and crying kids, but a crash course in selling techniques wouldn't hurt. Sweet pancake was good, but it seems nothing much has happened on the salad front in the last three years - you can skip their tuna salad since it is an unsatisfactory mix of whatever leftovers they have in the fridge...More

Date of visit: May 2018
Helpful?
Nikola G, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded June 7, 2018

Thank you for your review.

Reviewed March 24, 2018

It was a very busy day at Keops and we have waited for long 55min and they still haven't been delivered to us 2 crapes. TWO crapes! 55 min! We have left unserved and unhappy telling to a manager that this is really embarrassing for...them, since this is not the time to be waiting for a steak, let alone a crape. Manager said that it wasn't his fault (like he is a hostess and not a manager) an that it is busy and one stove is dead. Well, in that case, close one section of the restaurant, do not welcome all the people who will not be served (Just for the greed)! Or just borrow extra stove from other Keops restaurant since there is several in the city. In these days, everybody call themselves a manager or restaurateur...More

Date of visit: March 2018
Helpful?1  
Nikola G, Public Relations Manager at Keops Palacinkarnica, responded to this reviewResponded March 28, 2018

We are really sorry for the inconvenience, we had some tehnical issues that day. If you ever come by again, make sure to contact us and give us a chance to improve your impression from last visit.

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Frequently Asked Questions about Keops Palačinkarnica

Yes, Keops Palačinkarnica offers takeout services.

Yes, Keops Palačinkarnica offers delivery services.

Keops Palačinkarnica is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5