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Ratings and reviews

#2 of 129 Cafe in Zagreb
Certificate of Excellence2018 - 2019 Winner
RATINGS
Food
Service
Value

Details

PRICE RANGE
$2 - $15
CUISINES
Cafe, European, Contemporary, Croatian, Central European
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about

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Reviews (585)
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416 results
Traveler rating
281
96
28
3
8
Traveler type
Time of year
LanguageEnglish
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Traveler rating
281
96
28
3
8
Show reviews that mention
All reviews brunch carrot cake poached eggs french toast burger zucchini fritters pork belly fries salad ham bread sunny side all day breakfast late breakfast cottage cheese sour cream delicious food
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Reviewed February 26, 2020 via mobile

Excellent traditional breakfast. Not what I expected but a great surprise. Service was very good. Worth a visit for sure

Date of visit: February 2020
Helpful?
Reviewed February 11, 2020

We were in Zagreb between Christmas and New Year and, based on our recommendations, visited the restaurant. Firstly because of the food and secondly because of the good local craft beer. Not the fastest service, but friendly, the food was also very solid.

Date of visit: December 2019
Helpful?
Reviewed January 13, 2020 via mobile

I saw a lot of good reviews of this place and I wanted to go for have breakfast. It was full but they waited for one free table. Inside it was full but outside there was one free table. So we ordered a breakfast with...More

Date of visit: January 2020
Helpful?
ottof719, Owner at Otto&Frank, responded to this reviewResponded February 4, 2020

Thank you very much for your feedback We will have a look on coffee and conduct additional training for new staff memebers. Looking forward welcoming you again All the best

Reviewed January 11, 2020

Overall Otto & Frank is a nice place but we missed a bit the sense to serve and please customers. The day after New Year they gave us only the choice of 1 kind of breakfast with the argument to make the processing faster. So...More

Date of visit: January 2020
Helpful?
ottof719, Owner at Otto&Frank, responded to this reviewResponded January 12, 2020

Good morning Roman, Thank you very much for your review. Small correction, we had three choices for breakfast, plus additional five choices (hot) for brunch and lunch. We're sorry that you did no feel welcome. All the best

Reviewed January 6, 2020

We were the first guests right after the opening time. The breakfast and coffe was tasty, the staff super friendly which i rarely experienced in other places in Croatia. Recommended for having a break while sightseeing

Date of visit: December 2019
Helpful?
ottof719, Owner at Otto&Frank, responded to this reviewResponded January 6, 2020

Thanks for sharing your experience with Tripadvisor readers and members Looking forward welcoming you in the near future

Reviewed January 5, 2020 via mobile

Visiting this cafe was biggest mistake. I wrote my review earlier too but after that owner started messaging me privately, kind of threatening me. He messaged and confessed he is rude and threaten me to file legal charge against my review. You can imagine thier...More

Date of visit: December 2019
Helpful?1  
ottof719, Owner at Otto&Frank, responded to this reviewResponded January 6, 2020

Dear Mr ExploringWorld2020 or nitinM2006 (your original/previous name, my apology since I do not know any more how to address you) Please see below my response to your first review of Otto & Frank dated January 4th 2020. The very same response was sent to...More

Reviewed December 29, 2019 via mobile

Had an excellent brunch here. Modern take on a Zagreb breakfast. Enjoyed the vibe. Made a solo traveler feel welcome.

Date of visit: December 2019
Helpful?
Otto F, Owner at Otto&Frank, responded to this reviewResponded December 31, 2019

Thank you very much Sarah, we are looking forward welcoming you again. All the best and Happy New Year

Reviewed December 29, 2019 via mobile

We had the best breakfast at Otto&Frank. There were three of us, we had Zagreb eggs, Sunny side up eggs and french toast with nutella and banana, everything was great! Zagreb eggs was our favourite, and coffee was so good that we each had two...More

Date of visit: December 2019
Helpful?1  
Otto F, Owner at Otto&Frank, responded to this reviewResponded December 31, 2019

Good afternoon Natasa Thanks for sharing your experience in Otto & Franks with TA readers. We are looking forward meeting you again in near future. All the best and Happy New Year

Reviewed December 23, 2019

Greta restaurant - wonderful Zagreb breakfast. The hot chocolate is the best ever - better even than my previous best from Paris! - thick and creamy and very very chocolatey

Date of visit: December 2019
Helpful?
Otto F, Owner at Otto&Frank, responded to this reviewResponded December 31, 2019

Thanks Debroah, We are very happy that you've enjoyed in our artisan hot chocolate :) Looking forward seeing you again All the best in 2020

Reviewed December 21, 2019 via mobile

Great place for breakfast, nice and cozy. You should try this restaurant speciality, Zagreb breakfast, mix of local cuisine and modern approach.

Date of visit: December 2019
Helpful?1  
Otto F, Owner at Otto&Frank, responded to this reviewResponded December 31, 2019

Thank you Ivan Please, do not be a stranger, we'd like to welcome you again All the best in 2020

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Questions & Answers
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Francisca L
August 14, 2017|
AnswerShow all 8 answers
Response from Sanja S | Reviewed this property |
They have a funny but very satisfactory answer on that question: whenever you wake up and want a breakfast (even in the afrernoon) they will provide one!👍👌🏼😀Meaning, no time limit. Love those guys (and the girl specialy)!
5
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