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Lucia Pie House & Grill Quito

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Ratings and reviews

Certificate of Excellence2016 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

PRICE RANGE
$15 - $30
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
CUISINES
Barbecue, American, International
FEATURES
Delivery, Reservations, Outdoor Seating, Seating, Street Parking, Validated Parking, Free Off-Street Parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Accepts Credit Cards, Table Service, Takeout, Parking Available
Reviews (332)
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72 results
Traveler rating
27
29
6
3
7
Traveler type
Time of year
LanguageEnglish
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Traveler rating
27
29
6
3
7
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1 - 10 of 72 reviews
Reviewed 1 week ago

Lucia is still a very nice place to go... I hadn´t visited it for a long time and it was nice to see it stays cozy! The paper on the table is an idea I just love, because I find it very relaxing to draw...More

Date of visit: May 2019
Thank sunflower126
Reviewed April 12, 2019 via mobile

A friend and I went to this place, recommended by a local acquaintance, and we were pleasantly surprised by the atmosphere, music, menu and service. The food was great and the prices were OK. The best thing I enjoyed was dessert. We tried pecan and...More

Date of visit: April 2019
Thank Breverey
Reviewed April 10, 2019 via mobile

Service is still nice and good BUT pie portions are kids meal size, and not even that tasty anymore! Also I reckon it's got more expensive over the time. What's wrong with this place, it used to be top of the line. Verdict: Overrated, OVERPRICED....More

Date of visit: April 2019
Thank ivanerogg
Reviewed April 8, 2019

I didn't plan to write a review about my lunch; it was nothing special. However, I don't agree with an automated tip for poor customer service, especially in a country where tipping isn't the norm. I didn't receive "American-style" customer service today for my $20...More

Date of visit: April 2019
1  Thank Monique S
Reviewed February 14, 2019 via mobile

After years of eating consistently good today at brunch everything was unpleasant. Everyone of our party (8) had issues with the food. Bechamel tasted funny. Coffee was not fresh. Croissant undone. Our complaints were not resolved in anyway. Bye LuciaMore

Date of visit: February 2019
1  Thank 453romej
LUNACORP S A, Manager at Lucia Pie House & Grill Quito, responded to this reviewResponded February 18, 2019

Dear 453romej We would like to apologize for your recent experience and sorry to hear you were less than satisfied with the brunch in Lucia. We value our customers opinions and would like to thank you for bringing this to our attention. Please reach out...More

Reviewed January 14, 2019 via mobile

I've been in this restaurant because close to my hotel and it hasn't been the right choice. I choose as starter artichokes and I could it just the 20% of it the rest of it was uneatable because still raw. It should have been cooked...More

Date of visit: January 2019
1  Thank 3010jupiter
Reviewed January 6, 2019

Found by accident but what an accident.Food excellent,puddings to die for and cocktails/ beer on happy hour well worth the price.Service very good and it’s open til late,well worth a visit

Date of visit: December 2018
Thank chriskeeno52
PabloA2594, Manager at Lucia Pie House & Grill Quito, responded to this reviewResponded January 8, 2019

Chriskeeno Thanks for the review, we really appreciate good coments. Hope to see you soon and there more to come! Sincerely Lucia PHG

Reviewed December 23, 2018 via mobile

3.99 for 2 scoops on a cone. If you like gingerbread and you are here around Christmas time you have to try their gingerbread cookie ice cream - it is the best flavor ice cream I have ever had! (My second scoop was brownie and...More

Date of visit: December 2018
Thank Rbazant
PabloA2594, Manager at Lucia Pie House & Grill Quito, responded to this reviewResponded December 24, 2018

Thank you for the review, we are very please to read this type of comment.. We hope to see you again!

Reviewed December 11, 2018

This restaurant is touted locally as an "American style" place. Unfortunately, the service is terrible. I had to go to the bar to get a refill while my server was standing 10 feet away flirting with a colleague. She took our order and basically disappeared....More

Date of visit: July 2018
Thank James M
PabloA2594, Manager at Lucia Pie House & Grill Quito, responded to this reviewResponded January 8, 2019

James We got really worried about your review. my name is Pablo Arias and I am the Manager of the place and it will be very helpfull to get in touch with you. We take every client’s opinion really seriously because it makes us get...More

Reviewed December 9, 2018 via mobile

Food was good. Big portions. Standards American feel. Staff were polite. Spoke very little English but that was fine by us. Nice outside area with heaters. Warm enough to sit out even in the cooler months.

Date of visit: December 2018
Thank Jordan0701
PabloA2594, Manager at Lucia Pie House & Grill Quito, responded to this reviewResponded January 8, 2019

Jordan Thanks for the review, we are happy to read it and even more the details in it.. Hope tu see you again! Sincerely Lucia PHG

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