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Hard Rock Cafe Santiago

$$ - $$$American, ,
Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
+56 2 2412 5830
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Overview
  • Excellent46%
  • Very good34%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“ribs” (4 reviews)
“fries” (3 reviews)
Open Now
All hours
CUISINES
American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
All Details
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1 - 10 of 135 reviews

Reviewed 1 week ago via mobile

Slow service. They mixed up our orders. Meat was cold. I ordered burger without tomatoes and i received with tomatoes.Service is behind the Hard Rock standard but food and drinks are good.

Thank Ondrej S
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 5 days ago

Hi Ondrej Thanks for your comment. We regret your bad experience that shows that this day we fail with your table. We are taking the appropriate actions in order to improve. I hope you come back to give us a second chance. Regards!

Reviewed 1 week ago

We had dinner here with a friend of ours. Although it is a typical Hard Rock café I actually thought the quality of food was pretty good. it is a popular place as it was very busy. The waiter was very friendly and helpful. I...More

Thank Stamrish1
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 1 week ago

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed 4 weeks ago via mobile

While the menu was normal Hard Rock, the food was very good. The local beer options were excellent. Our waiters were attentive. It was shift change. It was delightful to enjoy our meal in thr beautiful sunshine!

Thank retaxus
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded 4 weeks ago

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed January 16, 2018

It was my first visit and the food was just great! We ordered 2 burgers with french fries and Ceasar salad and it was really tasteful. The service is not the fastest, but I still recommend it.

Thank MPearlH
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded January 18, 2018

Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed January 3, 2018

We've been to Hard Rock Cafe's all over the world. Love the theme. Consistenly good food, and we love the decor. Fast service, and great draft beer.

Thank TravelJunkieFlorida
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded January 4, 2018
Google Translation

Obrigado por seus comentários sobre a sua experiência no Hard Rock Cafe Santiago, esperamos voltar em breve!

Reviewed December 6, 2017 via mobile

Hard Rock Cafe Santiago is much like all the others I've visited. Except perhaps the rock memorabilia is a bit second or third rate . There a stage in the centre of the restaurant. I bet it's good to see a band play there. I...More

Thank Brightoncardinal
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded December 7, 2017

Hi Thank you for your feedback about your experience at Hard Rock Cafe Santiago, we have live music all Tuesdays, Thursday, Friday and Saturdays from 22.30 Please come back soon!

Reviewed November 22, 2017

A restaurant located in the Costanera Center, it mixes the rock music plus the food, the dishes are delicious, the prices are high but it worth it anyway, I would say that is the perfect place to go with friends, to spend some time with...More

Thank javier b
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded November 23, 2017

Hi Javier Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed November 18, 2017

The place is nice with a typical setup that people will find in any of the Hard rock cafe. Beer is good , just like any other place in Chile. Food is average at the best. One bad thing about the place is that I...More

Thank Ankit K
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded November 20, 2017

Hi Ankit Thank you for your feedback about your experience at Hard Rock Cafe Santiago, you can check our Live Music schedule at the Hard Rock website or in our Facebook fan page. please come back soon!

Reviewed November 9, 2017 via mobile

Visiting Chile for business. Needed a simple meal with some good rock n roll music. Food was really good, atmosphere just right and the service was solid. Would like to come back when the band was playing. Great stage.

Thank KRH1963
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded November 13, 2017

Hello Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon!

Reviewed October 21, 2017 via mobile

Definitively could be better! The waiters are rude and impatient! The dishes were served cold! Was not the rule of HD but......

Thank Danilo F
HRCStgo, Gerente at Hard Rock Cafe Santiago, responded to this reviewResponded October 29, 2017

Hi Danilo Thanks for your comment. We regret your bad experience that shows that this day we fail with your table. We are taking the appropriate actions in order to improve. I hope you come back to give us a second chance. Regards!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Large groups, Families with children, Bar scene, Special occasions
Open Hours
Sunday
12:30 PM - 1:00 AM
Monday
12:30 PM - 1:00 AM
Tuesday
12:30 PM - 1:00 AM
Wednesday
12:30 PM - 1:00 AM
Thursday
12:30 PM - 2:00 AM
Friday
12:30 PM - 2:00 AM
Saturday
12:30 PM - 2:00 AM
Location and Contact Information
  • Address: Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Providencia
  • Neighborhood: Providencia
  • Phone Number: +56 2 2412 5830
  • E-mail
Description
Santiago, also known as Gran Santiago, is the capital of Chile, the country’s main metropolitan area, and home to a new Hard Rock Cafe. Our Santiago cafe is located in the largest shopping center in Chile, Costanera Center, surrounded by hotels and corporate offices. We’re located only 12 minutes from Arturo Merino Benitez International Airport and 20 minutes from Tobalaba metro station and the most important conference centers in the city. Experience Santiago Santiago is a major hub for tourist activities, with many destinations accessible in the surrounding countryside, including ski resorts such as Valle Nevado and Portillo, valleys and wine routes, the coastal city of Vina del Mar, and Valparaiso. The tall and majestic Andes Mountains surround the city, offering gorgeous, snow-tipped views. The Place to Be in Santiago Hard Rock Cafe Santiago is the place to be and be seen in Santiago, not only for the live music but also for the fantastic food. Our cafe features 1,000 square meters of space with seating for approximately 287, a patio bar, VIP Room, stage, and Rock Shop®. While the cafe features Hard Rock’s signature American flair and classic rock memorabilia, it also features authentic Chilean decor, including copper elements and brightly colored lighting.
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