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Tortilla Factory

Gilberto Fuenzalida 153 | Las Condes, Santiago 8320000, Chile
+56 2 2220 7327
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  • Excellent27%
  • Very good48%
  • Average15%
  • Poor5%
  • Terrible5%
Travelers talk about
“tortillas” (4 reviews)
“mexican food” (3 reviews)
Closed Now
Mexican, American, Latin, Bar, Pub, Fusion
$$ - $$$
Gilberto Fuenzalida 153 | Las Condes, Santiago 8320000, Chile
All Details
Write a ReviewReviews (79)
Traveler rating
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1 - 10 of 10 reviews

Reviewed September 25, 2017 via mobile

We have eaten at many Mexican restaurants in Mexico, United States and other countries. We could not drink the margaritas, simply that bad. How on earth could a beef enchilada taste so sweet, a taste really hard to describe. One bite and we were done....More

Thank minnesotans4
Reviewed September 7, 2017 via mobile

What a charming place! The margaritas are first class and, of course, the tortillas are a welcome variation on Chilean food. A fun place, worth a detour!

Thank Sheila M
Reviewed May 18, 2017 via mobile

Simple Tex-mex food, not very beautiful place, Margaritas were very good though. The service was okay. It was very cold outside but they never turned on the heater. It's ok to quick lunch with margarita.

Thank Alexiait
Reviewed March 28, 2017

Went tonight during the national soccer team's world cup playoffs match, so there weren't many people there, Not fine dining,but great casual place for some Tex-Mex and even Mexican food. Great prices also. Only negative point that can be turned into a plus would be...More

Thank robertfZ5173CQ
Jon M, General Manager at Tortilla Factory, responded to this reviewResponded March 31, 2017

Hello Robert Thanks for your review. Appreciate the input regarding the shrimp taco. This is a work in progress and we are looking into the best flavor alternatives. Unfourtantely some of the farm raised shrimp are indeed lacking in flavor. We think that the final...More

Reviewed December 29, 2016 via mobile

We've tried a number of "Mexican"...this is the best so far! So happy to find this! Park across the street in the "Jumbo" lot.

Thank DJGwilly
Reviewed April 20, 2016 via mobile

This Tex-mex restaurant used to have some nice food, but since the last time I was here (a couple of years back) the food seem to have lost much of the flavor, the food seemed rushed, lacking love. All in all it wasn't bad, but...More

Thank Alfonso F
Jon M, Owner at Tortilla Factory, responded to this reviewResponded March 2, 2017

Hi Alfonso, Thanks for your direct review. We appreciate and listen to our customers feedback. We have fully updated our space and flavors under new supervision with a strong focus on "Bringing back the love". We have even updated our MArgaritas and Fajita sand think...More

Reviewed March 15, 2016

Great service food and prices. Also sell their own products like Corn Tortillas, great chips and salsa. Great place for lunch and dinner. Family friendly.

Thank Jon M
Reviewed January 17, 2016

The refried beans and the spicy nacho soup are outstanding.... nothing else to say. what else.... service is ok, the tortillas nachos and fajitas are top of the line.

Thank Alejandro B
Reviewed August 2, 2013

EXCELLENT Mexican food in Chile! We have been craving Mexican food for some time as we have lived here for a couple of years and don’t get back to the USA as often as we’d like. The service here is excellent and the staff is...More

Thank BillyAbroad
Reviewed October 19, 2008

Sothern California native living in Santiago for a year now and have been craving REAL Mexican food. For Santiago Mexican food, this is above average. Good, spicy, hot sauce - red or green - comes in Corona bottles. Good Guacamole. Nacho Supreme with chile is...More

3  Thank SoCalGirlinChile
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Restaurant Details

Rating summary
  • Food
  • Value
Mexican, American, Latin, Bar, Pub, Fusion
Dinner, Lunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Families with children
Open Hours
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 12:00 AM
Location and Contact Information
  • Address: Gilberto Fuenzalida 153 | Las Condes, Santiago 8320000, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighborhood: Las Condes
  • Phone Number: +56 2 2220 7327
  • E-mail
Excellent Casual Mexican Fusion Dining with great Food and Drinks - Happy Hour - Catering - Famous for our Fajitas - Since 1998
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