Great food with average customer service. Very noisy environment which made it hard to have a decent conversation without having to shout across the table.More
Great food with average customer service. Very noisy environment which made it hard to have a decent conversation without having to shout across the table.More
Thank you, AlyssaK455, for sharing your feedback on your recent dining experience at Kai Garden Marina Square. We appreciate your positive comments about our great food. We apologize for the inconvenience caused by the noisy environment and the average customer service you experienced. We understand...More
The food was the highlight of the night. Every dish was well executed and delicious. Service staff were prompt and attentive.More
Thank you, valeriequek, for your visit and wonderful review! We are glad that you had a highly satisfying dining experience at Kai Garden, with well executed and delicious dishes, as well as attentive service. Your positive feedback gives us the drive and motivation to continue...More
Modern Cantonese restaurant at Marina Square level 3. Park at the red zone area n take elevator to level 3. It’s at the corner. Fairly large restaurant with private rooms. Service is good and attentive servers. Food tasted good and fairly portioned. Price is mid...to high dependent on what is ordered. The Tim sum menu is quite original! Restaurant is crowded therefore reservations is necessary,More
Thank you, WilliamC5851, for your positive review of Kai Garden at Marina Square. We're thrilled to hear about your pleasant dining experience with us. We greatly appreciate your kind words about our attentive service, delicious food, and fair portion sizes. Our team strives to provide...More
This was my second visit to this restaurant. It was very noisy for both times. It could be due to Chinese New Year period with lots of Yusheng tossing. I have pre-order longevity buns but it was not served to us. Food was delicious and...yummy.More
Thank you, salach, for the CNY visit and review! We are glad that you are overall satisfied with the delicious and yummy food at Kai Garden. Do accept our sincere apologies for the festive ambience at our restaurant during the CNY season, and for the...More
We had a good time at Kai Garden as the pace of the food served was great, nice atmosphere, good service and of course really good food! Would recommend!!More
Thank you, huanxianyap, for your birthday visit and wonderful review! It was our immense pleasure to host your birthday gathering and we are delighted to hear that you had a really good time with the nice atmosphere, good service, and good food at our establishment!...More
Food was yummy and value for money. Service was attentive and I enjoyed every meal I have had. This is my favorite Chinese restaurant in town.More
Thank you, Fearless311235, for your visit and wonderful review! We are glad that you had a highly satisfying dim sum dining experience at Kai Garden, with yummy food that is value for money and attentive service. Your positive feedback gives us the drive and motivation...More
It was mainly a dim sum lunch for the family. The dim sum dishes were all very good. We also ordered the signature crispy peking duck that maintains its usual excellent standard. The only mild disappointment was the ee-fu noodle that I ordered as an...add-on from the peking duck - there was a burnt smell and taste to it. This is a first time - probably because the restaurant was very busy. The staff were all attentive enough and service was brisk. Although I was only informed a day before that I had to vacate my table within an hour or so, I was able to be seated earlier that the reserved time and we could finish our meal comfortably enough before the time.More
Thank you, SHquah, for your continuing support and excellent review! We are glad that hear that our food and service is of consistently high standards, and apologise for the minor disappointment with the ee-fu noodle on one of your visits. We look forward to your...More
Celebrated my sister's 60th birthday with my other two other sibmibfs.. I personally like the food at Kai Garden and broght them there. We ordered birthday buns, signature peking duck, sweet and sour pork on the rocks, century egg jelly, veg, egg vermicelli, bamboo clams,...red ruby dessert. What shocked us was the highly recommended turbot fish which the staff did not state the price clearly. Price quoted was in grammage but actual fish is 1kg when served. The fish cost us $200!. My birthday sis had an allergy with rashes on her face and neck as soon as we reached the car. Kinda disappointing as I highly recommended this restaurant. Do check the actual seafood price before ordering.More
Thank you, Michelle N, for your return visit and review! We are glad to hear about your previous good experience at our restaurant and sorry to hear about the disappointment and also the allegic reaction that your sister unfortunately experienced on your most recent visit....More
I was with my friends & family on 19/07/22 Tuesday for Dim sum.Good embience & Quality Food with Good customers service. Tried the other branch at Takashimaya but Marina Square is so much better in overall. Will definitely return & recommend to friends & relative....Thanks 🙏🏻More
Thank you, ireneshai, for your dim sum visit and excellent review! We are thankful for your support of both our establishments and glad that you are especially satisfied with our main flagship branch at Marina Square! We look forward to your future support, and hope...More
9 of us had Tim sum lunch here today. We also ordered a Beijing duck. The food here is tasty and prices are reasonable. They have few different sauces for the Beijing duck. Total bill was about $500 for the 9 of us.More
Thank you, 891JonN, for your dim sum visit and excellent review! We are glad that you are highly satisfied with the tasty dim sum and Signature Crispy Peking Duck with reaasonable pricing at Kai Garden! We look forward to your future support, and hope to...More
My friends and I have dined in from 11.30am to 2.30pm on 23 May 2022. The five of us were utterly shocked by our experience at Kai. Firstly, we ordered Peking duck, and after eating the skin, I told the service crew to chop the...balanced duck and remove the bone for us. It took 1.5hr for our duck to be served to us and the bone was not even removed(photo attached) Since we are rushing for next appointment, we left half the duck not eaten! We could have enjoyed the duck completely if it was served earlier! Was it so difficult to chop the duck? Or was it simply overlooked by your staffs? Secondly, before our duck and vermicelli(last 2 dishes) were served, the service crew has cleared away all our cutlery. This shows that poor management or staff lack of knowledge at Kai. Thirdly, I already requested for complimentary longevity buns since 13 May and I received a call back that all will be arranged at no cost. However, Mr Philip Tang(name-card as attached) has approached me very rudely and said loudly that I did not inform him properly so he actually key into the system that it was chargeable. Isn’t that his internal issue that he failed to check properly before charging me. Yes, in the end he did waive off the charges on longevity buns. He even said loudly ‘I already give you FREE!’ I felt that this gesture is very inappropriate and it is embarrassing to me!More
Thank you, siangal, for your visit and feedback. We are sorry to hear about your experience and sincerely apologize for the frustration and disappointment that you've encountered. As a reputable establishment, we value genuine feedback to refine the dining experience for all our guests. After...More
Great place to dine your family alongside a great service team, food is fantastic! Easy to access! Great food accompanied with great view.
Thank you, Jordancxfoo, for your visit and wonderful review! We are glad that you are highly satisfied with the fantastic food and great service at Kai Garden! We look forward to your future support, and hope to serve you again very soon!
Location a bit secluded. Concierge polite and efficient. Manager explained each dish patiently. Loved the ducks tongue and fish porridge
Thank you, Choon Huay T, for your visit and excellent review! We are glad that you are highly satisfied with the good Cantonese food and great service at Kai Garden! We look forward to your future support, and hope to serve you again very soon!
We enjoyed the dimsum here. Quality of food, presentation and cleanliness is great. My family especially enjoyed the pan fried siew may, the roast meat items and the polo bun.More
Thank you, Jun20220328, for your visit and wonderful review! We are glad that you had a highly satisfying dim sum dining experience at Kai Garden, with high quality food and pleasing presentation of our food. Your positive feedback gives us the drive and motivation to...More
Has been a frequent regular to this place. Authentic canto cuisine. Remarkable service by this manager BoBo and assistant Justin
Thank you, desm0ndte0, for your repeat visits and excellent review! We are glad that you are highly satisfied with the authentic Cantonese cusine and remarkable service at Kai Garden! We look forward to your future support, and hope to serve you again very soon!