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Shang Palace

#234 of 8,710 Restaurants in Singapore
Certificate of Excellence
$$$$
Tanglin
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22 Orange Grove Road Shangri-La Hotel | Shangri-La Hotel Singapore, Singapore 258350, Singapore
+65 6213 4473
Website
Today
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Closed now
See all hours
Hours:
Mon - Fri 12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Sat - Sun 10:30 pm - 3:00 pm
More Info
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218 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Katy, Texas
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

We visited and ate at Shang Palace with a table of 7 including two small children. The food was delicious, we ordered a lot of family style, that sat on the lazy susan, so never hard to reach. They brought tea out and a refreshing small glass of hibiscus juice. Yummy! The Shangri-la hotel is under construction, so you do... More 

Helpful?
Thank AshleyAtwood
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Easy parking, easy to get a booking compared to the other restaurants in Orchard area. Excellent service as you are in a hotel.

Review collected in partnership with www.chope.co

Helpful?
Thank misscatfu
SLSGM, General Manager at Shang Palace, responded to this review

Dear misscatfu, Thank you for sharing this positive review. We are delighted that you enjoyed the dim sum at Shang Palace, and appreicate your compliments about the service. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
99 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

we were met by the very friendly staff and manager who were all very attentive and recommended/helped us decide on what to eat, which was SO tasty

Helpful?
Thank S R
SLSGM, General Manager at Shang Palace, responded to this review

Dear S R, Thank you for sharing this positive review about dining at Shang Palace, your kind compliments have been conveyed to our team and we look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Singapore, Singapore
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Have always enjoyed dining at Shang Palce but must say the latest experience was somewhat disappointing. The restaurant was fairly well patronised despite the ongoing renovations which seemed promising. However, service standards and quality has clearly suffered from their relocation. The food seemed to be served in a hurry with the next dish arriving even before the we were midway... More 

Helpful?
1 Thank 28STS
SLSGM, General Manager at Shang Palace, responded to this review

Dear 28STS, We are sorry to hear that your recent dining experience at Shang Palace fell short of expectations and sincerely apologise for the lapse in our service standards. We have shared your feedback with our team who will continue to conduct the necessary training to ensure that our guests enjoy the positive and seamless dining experiences that we are... More 

2 reviews
1 of 5 bubbles Reviewed December 9, 2016 via mobile

hotel is under renovation and the restaurant is suffering from the noise and vibration as well as poor air conditioning. this seems to have impacted the quality of food (everything was bland) and the service which was unresponsive (plates were not changed; waiter couldn't tell one soup from another etc).

Helpful?
Thank Tek Yew C
SLSGM, General Manager at Shang Palace, responded to this review

Dear Tek Yew C, We sincerely apologise for the less-than-satisfactory dining experience at Shang Palace due to our Tower Wing rejuvenation. We strive to create memorable and seamless dining experiences for our guests and have shared your comments with our team to ensure that we continually enhance our culinary offerings and service standards. We hope that we will have a... More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 25, 2016

Stayed at the Shangri-La hotel and the Concierge recommended the Shang Palace. Must say, was apprehensive but the experience was rally good and the food was nice. Service was a bit slow, but that was because they were fully booked. Loved the Prawn. They also serve a small Tea at the beginning which is nice.

Helpful?
Thank Vijayraj S
SLSGM, General Manager at Shang Palace, responded to this review

Dear Vijayraj S, We are delighted to hear that you enjoyed your dining experience at Shang Palace and appreciate your time in sharing this positive review with us. We hope to welcome you back to Shang Palace again soon. Best regards, Reto Klauser Vice President and General Manager More 

Singapore River, Singapore
2 reviews
4 of 5 bubbles Reviewed November 14, 2016

Back here after many years. Food was good. Peking duck and the truffle oil mushroom is a must try! The server was attentive.

Review collected in partnership with www.chope.co

Helpful?
Thank Clara_w168
SLSGM, General Manager at Shang Palace, responded to this review

Dear Clara_w168, Thank you for sharing this positive review with us, we are delighted that you enjoyed the dining experience at Shang Palace and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 3, 2016

We had a late evening reservation for dinner, which was not optimal. We learned that you must call as soon as you arrive in Singapore for a dinner time as the slots fill quickly. The food was great, especially the dumplings, and the service was also very good.

Helpful?
Thank Terrea C
SLSGM, General Manager at Shang Palace, responded to this review

Dear Terrea C, Thank you for sharing this positive review with us, we are delighted that you enjoyed dining at Shang Palace and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Singapore, Singapore
Level Contributor
131 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed September 26, 2016

Came here for dim sum lunch with family, good food at reasonable prices. The surprise birthday cake to go was a nice touch!

Review collected in partnership with www.chope.co

Helpful?
Thank Allison K
SLSGM, General Manager at Shang Palace, responded to this review

Dear Allison K, Thank you for choosing to celebrate this special occasion with us. We are happy to hear that you enjoyed dining at Shang Palace and we look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Level Contributor
653 reviews
614 restaurant reviews
common_n_restaurant_reviews_1bd8 643 helpful votes
4 of 5 bubbles Reviewed September 16, 2016 via mobile

This place serves good dim sum in Singapore. Service is also good ... Ambience is nice... Except hotel is a little far off Orchard road.

Helpful?
Thank yeoc468
SLSGM, General Manager at Shang Palace, responded to this review

Dear yeoc468, Thank you for sharing this positive review with us on TripAdvisor. We are glad you enjoyed dining at Shang Palace and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$25 - $100
Cuisine
Chinese, Asian
Meals
Brunch, Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Families with children, Business meetings, Special occasions, Large groups
Open Hours
Sunday
10:30 pm - 3:00 pm
Monday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Tuesday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Wednesday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Thursday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Friday
12:00 pm - 2:30 pm
6:00 pm - 10:30 pm
Saturday
10:30 pm - 3:00 pm
Location and Contact Information
  • Address: 22 Orange Grove Road Shangri-La Hotel | Shangri-La Hotel Singapore, Singapore 258350, Singapore
  • Location: Asia  >  Singapore  >  Singapore>  > Tanglin
  • Neighborhood: Tanglin
  • Phone Number: +65 6213 4473
Description
An advocate of the fragrance of Chinese culture, Shang Palace showcases Cantonese cuisine, provincial specialties and Chinese tea culture in an ambience of rich Chinese heritage.

The main theme for Shang Palace's interior decor is "dining in a Chinese Garden". Floral motifs take centre stage on the red glass ceiling and exquisite hand-painted walls.

Shang Palace has an illustrious 42-year history serving fine Cantonese, Shanghainese (including Huaiyang) and Szechuan cuisine in Singapore since 1971.

Questions & Answers

Questions? Get answers from Shang Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?