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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere
Special Diets
Vegetarian Friendly, Vegan Options, Halal
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
CUISINES
Indian, Asian, Middle Eastern, Singaporean
FEATURES
Takeout, Seating, Table Service, Drive Thru
Reviews (1,415)
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988 results
Traveler rating
378
432
104
37
37
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LanguageEnglish
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Traveler rating
378
432
104
37
37
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All reviews murtabak mutton beef curry nasi goreng rice arab street masjid sultan air conditioned indian food take away mosque egg medium
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Reviewed February 6, 2021

An honest review of a terrible dining experience by the staffs. On 06/02/2021, my family and I came here for our dinner. We then told a staff, who was wearing a black tee, that it was a table for five, the staff then offered us...the table downstairs, which we then sit. But that same staff then told us to move upstairs, which we agreed upon because of air con and as he said that we could still sit together as a family. But what staff didn’t tell us was that we had to split us up into 3 and 2, despite initially telling us that there was 5 seats upstairs and us arriving as a family. We cooperated and when the 5 seats upstairs were available, we were rudely told off, by the staff upstairs, who has a tattoo on his left arm, to not be allowed to sit there as the staff wanted to cater to the next family. We then informed that we’re here as a family first and had waited. And earlier, was told by the staff below that there was a table for us together, and we still had to sit seperately? In the midst of that, they way the staffs spoke, especially to my parents were very disrespectful and utterly unprofessional. When I spoke to the staff to feedback, I was instead challenged by that same staff to speak to the manager below myself. In fact, when the next family came in, they were lead upstairs thinking that they could eat together but was told to seperate. That entire family left on the spot. Probably the same lie that the staffs informed my family earlier. The food was also rubbish (Maggie goreng and chicken chop) were not cooked properly. This is on top of the terrible service, communication between staffs and rubbish quality overall. Utterly gutted and will never come here again. Totally ruined the mood of us here as a family. Train your staffs to develop some ethics when speaking to customers and have better cooks. Beyond any doubt, one of the most worst restaurant experience in my entire life. Utterly gutted with Zam Zam and what is used to be me as a consumer. Gutted, dissapointed and pissed with the treatment we received. Thanks so much for ruining my family’s mood. Having dine with my family and to other restuarants plenty of time, this was undeniably and undoubtedly the worst, 1/5 for the staff service and food. An honest review of the experience we had provided by your own staffs.More

Date of visit: February 2021
Helpful?1  
Reviewed November 27, 2020

I have been dining at this restaurant since young. But last night’s experience was worst. Customers having a hot drink after a full meal. However, an inconsiderate service crew was chasing diners repeatedly 👎🏽. They need to educate and groom their staff some basic manners....Such behaviour only direct regular customers to other competing restaurants instead. Restaurant management kindly look into this matter. Tq.More

Date of visit: November 2020
Helpful?1  
Reviewed November 23, 2020 via mobile

Visited their restaurant for lunch and was ushered to the 2nd level.Seating was comfortable and staffs were efficient. Hubby and I had a mutton briyani each.The rice was fragrant,fluffy and every bite was heavenly.It wasn't oily at all and each grain was coated with a...hint of spices.I could just eat the rice by itself.Love, love, love it ❤ The mutton was tender,covered in one of the best tasting gravy I ever had.My taste buds were partying with joy and thanking me for the wonderful meal. Excellent meal!!!If Briyani is something I can eat everyday,I will eat Zam Zam briyani. Try it,its worth the $7 and it is one of the best Briyani in Singapore 👍👍👍More

Date of visit: November 2020
Helpful?2  
Reviewed October 7, 2020

Vegetarian meal was horrendous. Simply dry mee goreng & a veg Nasi goreng without proper vegetables. Restaurant recommends spl dum biriyani in pot. When the order arrived I was confounded by shock.just the curry and meat hidden in plain biriyani rice covered nicely with a...silver foil.. Is the restaurant trying to hoodwink customers. I have eaten real Dum biriyani & I really know the composition.There may be a favourable crowd but to me this is not real food. Too much colouring added to food & the ventilation is extremely poor that when you are out of the restaurant, the pong of oil & food lingering to your clothes is extremely nauseatingMore

Date of visit: October 2020
Helpful?
Reviewed August 8, 2020 via mobile

After coming here 2-3 years ago, I was in the area and craving some biryani. I must say not to much has changed besides some wallpaper and change of staff. I was told to go upstairs as it was very busy, but no further guidance...was given. I had to ask them to point to a table for 1 and was seated a large table in the far back corner. The table was eventually divided as some other hungry eaters came along. I decide on some Chicken Biryani, willing to try it here. After a little wait, I was given a plate with a spoon and fork but no knife or napkin / Serviette. The guests next to me were given plenty of napkins so later on I had to ask for a few. Not too much later I get served my Chicken Biryani and soon after cams my papa dams. The rice tasted well cooked and so was the chicken. I felt encouraged to eat the chicken with my fingers as I saw others doing so. Overall I would say the food is good and well cooked but I came at a somewhat busy time. My total was $9.00 exact, $1.50 for a canned drink, $6.50 for the Biryani and an extra $1 for the papadams. Hope this review was helpful, I hope to back in future 😀.More

Date of visit: August 2020
Helpful?1  
Reviewed July 29, 2020 via mobile

I flew from KL just to enjoy their murtabak. Their air katira is also a must try when u go to this restaurant. Their milo dinasour is very generous and their fried rice is so delicious!!

Date of visit: January 2020
Helpful?
Reviewed June 5, 2020

Ordered the mutton and chicken biryani. Price is reasonable. Mutton was soft and came off the bone easily. Biryani was not oily and with the 2 curry that came with it, it was tasty and filling. Chicken was a bit dry but thankfully the curry...saved it.pMore

Date of visit: June 2020
Helpful?2  
Reviewed March 18, 2020

Very busy always, tasty, cheap dishes-very authentic tastes and give you the feeling that they are homemade. Must visit Zam Zam after a visit to Arab Street and the Masjid Sultan mosque.

Date of visit: December 2019
Helpful?3  
Reviewed March 16, 2020 via mobile

Have been here off and on from Aussie over 30 years now. Its the taste of the spicy curry dipping sauce and murtabak that gets to you. I have tried to find similar in Aussie to no avail. It has to be Zam Zam.

Date of visit: March 2020
Helpful?2  
Reviewed March 9, 2020

Dahl and roti for breakfast here was really tasty. We didnt try anything else other than chicken curry which was also good but

Date of visit: February 2020
Helpful?2  
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Questions & Answers
Ask a question
Curious49847691594
December 9, 2018|
AnswerShow all 5 answers
Response from KA_Gantner | Reviewed this property |
Street parking is readily available or use the basement carpark at the Golden Landmark just across the street.
0
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Micannjon
March 4, 2018|
AnswerShow all 13 answers
Response from missZaline | Reviewed this property |
Yes, they do.The staff are very friendly.
1
Vote
rajchoudh
December 5, 2015|
AnswerShow all 6 answers
Response from Rob S | Reviewed this property |
If you are already in Singapore, why not just go and ask !
1
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Frequently Asked Questions about Zam Zam

  • Yes, Zam Zam offers takeout services.

  • Yes, Zam Zam offers delivery services.

  • Zam Zam is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4.5
    • Service: 3.5
    • Value: 4.5
    • Atmosphere: 3.5