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The Japanese @ Sari Pacific Jakarta

Jl. M.H. Thamrin no. 6 | Sari Pan Pacific Hotel, Jakarta 10340, Indonesia
+62 21 29932752
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Overview
  • Excellent55%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible5%
Travelers talk about
“gindara” (10 reviews)
“sashimi” (13 reviews)
Closed Now
Hours
CUISINES
Japanese, Sushi, Asian, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jl. M.H. Thamrin no. 6 | Sari Pan Pacific Hotel, Jakarta 10340, Indonesia
All Details
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11 - 20 of 86 reviews

Reviewed December 19, 2016 via mobile

If you looking for find AYCE seafood, nahh you get right to come this place. Delicious and very fresh for all seafood. I recommend for taste each flavor of ice cream. If you like bitter, taste the chocolate , matcha and coffee. For sweet go...More

Thank Lina L
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded December 23, 2016

Dear Valued Guest, Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do value your compliments in regard to your overall dining experience and have taken the liberty to share your comments with our team. In addition, we do...More

Reviewed December 12, 2016

Conveniently located on the ground level of the Sari Pan Pacific Jakarta Hotel, it offers traditional Japanese cuisine like sushi, sashimi, tempura, teppanyaki, etc. The restaurant is spacious and tastefully appointed in traditional Japanese style. Service is very good and the prices are fair for...More

1  Thank jeffreybose
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded December 23, 2016

Dear Valued Guest, Thank you for sharing the review following your visit. We are glad to receive such positive feedback. We will share your feedback with the team. Look forward to welcoming you back on your next visit. Warmest regards, Dean Rossilli General Manager

Reviewed December 8, 2016

Have regularly eaten at Keyaki restaurant. Diversity of Japanese culinary styles on offer, all very well prepared and served in style with a smileMore

Thank CvB20152015
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded December 12, 2016

Dear Valued Guest Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do appreciate your comments in regard to the food variety and quality, service standards extended, helpfulness and friendliness by our service teams which has been shared accordingly....More

Reviewed November 16, 2016

I have always enjoyed the food at this Japanese restaurant in the heart of Jakarta's central business district. I visited the restaurant again today and was disgusted to have 4 cockroaches to crawl across our table and on the wall next to our table. This...More

1  Thank bourbonslinger
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded November 23, 2016

Dear valued guest, Thank you for your feedback concerning your experience at our Keyaki restaurant. I was extremely disappointed to read about your experience and extend my sincere apologies. We take the cleanliness of our restaurants and kitchens very seriously which includes daily morning and...More

Reviewed October 9, 2016 via mobile

They had credit card promotion so the place was packed. We had to queue for every single thing we waited at least 20 mins each. The buffet area were empty most of the time. Even for ocha refill we had to wait for quite some...More

Thank Evelyne Randing S
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded November 2, 2016

Dear Eva, Thank you for your feedback concerning your experience at our Keyaki restaurant. I was extremely disappointed to read about your experience and extend my sincere apologies. We have investigated with the team to understand the full details. Our Keyaki restaurant is very popular...More

Reviewed October 3, 2016

Sunday lunch, pretty crowded with credit card promotion. Good food, certainly not the best. Great value with credit card promotion, worth the visit.

Review collected in partnership with www.chope.co
Thank MeOnlineNow
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded October 12, 2016

Dear Valued Guest, Thank you for sharing the review following your visit. We are glad to receive such positive feedback. We will share your feedback with the team. Look forward to welcoming you back on your next visit. Warmest regards, Dean Rossilli General Manager

Reviewed September 2, 2016 via mobile

They force us to seat ONLY on the left side although we get the counter/bar side. Very ridiculous. We chose to walk out from the restaurant and they didnt say anything to us. Very POOR service for Hotel Restaurant.More

Thank Eva S
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded September 27, 2016

Dear Eva, Thank you for your feedback concerning your experience at our Keyaki restaurant. I was extremely disappointed to read about your experience and extend my sincere apologies. We have investigated with the team to understand the full details. Our Keyaki restaurant is very popular...More

Reviewed July 25, 2016

I feel like this is one of the best Japanese restaurant in Jakarta. They serve various Japanese dishes that sometimes we could not find it in the other japanese restaurant, i think that is the reason that makes this restaurant special. Ever weekend they make...More

Thank Adila C
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded September 19, 2016

Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do appreciate your comments in regard to the food variety and quality, service standards extended, helpfulness and friendliness by our service teams which has been shared accordingly. Once again thank...More

Reviewed July 24, 2016

It was raining in Jakarta and my colleagues and I didn't know where to have lunch. We decided to try Keyaki and we didn't regret at all. It is a Japanese buffet restaurant which serves a lot of variety of food. From teppanyaki to shabu,...More

2  Thank gab072015
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded September 19, 2016

Thank you for your recent visit to Keyaki Sari Pan Pacific - Jakarta. We sincerely do value your compliments in regard to your overall dining experience and have taken the liberty to share your comments with our team. We do look forward to welcoming you...More

Reviewed July 6, 2016

Love the teppanyaki section of the buffet. Vast choices of soups, fried foods, grill food, teppan, salad. However sashimi counter needs more attention and better quality items.More

Thank laoryn
Dean R, General Manager at The Japanese @ Sari Pacific Jakarta, responded to this reviewResponded July 11, 2016

Dear Valued Guest, Thank you for sharing the review following your visit. We appreciate your comments regarding our food selection especially of our Teppanyaki which has been shared accordingly. Once again, thank you for your review and we do look forward to welcoming you back...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Takeout, Buffet, Seating, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining, Waitstaff, Highchairs Available, Accepts Credit Cards
Good for
Special occasions, Families with children, Large groups, Business meetings
Open Hours
Sunday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Monday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Tuesday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Wednesday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Thursday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Friday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Saturday
11:30 AM - 3:00 PM
6:00 PM - 11:00 PM
Location and Contact Information
  • Address: Jl. M.H. Thamrin no. 6 | Sari Pan Pacific Hotel, Jakarta 10340, Indonesia (Formerly Keyaki)
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29932752
  • E-mail
  • This restaurant is at Sari Pacific Jakarta
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