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Ratings and reviews

#68 of 3,138 Asian in Jakarta
Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Asian, Indonesian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner, Late Night
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meals, features
Reviews (765)
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561 results
Traveler rating
257
219
54
19
12
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LanguageEnglish
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Traveler rating
257
219
54
19
12
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All reviews chicken salad indonesian food ambience artifacts tugu resto
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Reviewed January 16, 2020

It was a pleasure and an experience eating here. I've eaten here before and its very consistently great. Service, quality and the menu are all top notch. I really like this place and cant wait to go back again.

Date of visit: December 2019
Helpful?
Reviewed December 29, 2019 via mobile

We had business partners coming and our numbers were not good. As they really appreciated food, this Resto saved us.

Date of visit: March 2019
Helpful?1  
Reviewed December 7, 2019 via mobile

It was a bit of a trek for us but well worth it primarily for the charm of the place. Lovely. Surrounded with Indonesian artefacts, (would actually be nice if there were some brief explanations of the pieces. The menu is filled with an extensive...list of regional dishes. I have no idea how authentic they are but they were very tasty and eye-wateringly spicy. Definitely worth a visit and will return.More

Date of visit: December 2019
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Reviewed November 18, 2019

I have visited twice in the last week. On both occasions it was early, before 7pm. The restaurant had only a few diners. Seating at the table was okay, but they leave you with the menu and no drink until i had to ask for...my order to be taken. On both occasions not once did a waiter return to the table to ask how my food was or if i want something else. The waiters walk around in a dreamland.More

Date of visit: November 2019
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Reviewed September 14, 2019 via mobile

Went to Lara Djonggrang on a Thursday night with no reservations. Grabbed a ride to the restaurant which was easy from my hotel in the Kemayoran area. There were three of us. The place is really nice. Met my expectations. Has a bit of a...mysterious air about it, service was friendly and food was good. The wine was good too. I love the bubur sumsum. Price is on the higher end but I do think it is worth it because of the ambience. I like the background music too. Everything is nicely put together. Most importantly we had a nice evening there. Would I return? Yes.More

Date of visit: September 2019
Helpful?1  
Reviewed September 4, 2019 via mobile

A fantastic experience with a real local feel. Everything was delicious, in particular the Chicken Satay.

Date of visit: September 2019
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Reviewed August 13, 2019

We found a mouse inside the restaurant... We order at the end a little shot of Amaretto Disaronno and we had to pay 140 rupie (9 euro!!) for each one.

Date of visit: August 2019
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Reviewed August 13, 2019 via mobile

We were a group of 30 people and they reserved a bad treatment. There were mice in restaurant. We asked no spicy food but all the dishes were spicy. Not recommended.

Date of visit: August 2019
Helpful?
Reviewed June 23, 2019

This was our first time at a Tugu restaurant. We absolutely loved the ambience, the service and the food. The food was really delicious. As a vegetarian, I had many choices and got hot food really hot (temperature wise) the way it should be and...not tepid or veering towards cold. Each of us enjoyed our meal, our wine, our dessert and the service.More

Date of visit: June 2019
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Reviewed June 15, 2019 via mobile

Tugu restaurant chain is my favorite. This is still a nice resautant, excellent food, very good service, but not the best of Tugu offer.

Date of visit: June 2019
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Questions & Answers
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Global814507
Dear Valued Guest, firstly let me in advance offer my personal sincere apologies for the terrible experience you encountered recently at Lara Djonggrang Restaurant. I also wish to thank you for your loyalty to Tugu Group and to our properties. The unprofessional service you sadly received is in no way what myself and Tugu Group Management demand from our staff and expect all of our guests to receive. This is a matter that we take very seriously and will indeed be acting on it immediately. In order for me to begin to fix this situation can you please assist me with a few more details such as the date of your reservation,what name the booking was reserved under, if possible the name of your waiter (s) , or indeed where in the restaurant you was seated? With this information i can then determine the full details and begin to address the situation internally. I also would like to invite yourself as my guests to return to Lara Djonggrang and dine complimentary, i sincerely hope that you would accept this gesture as an apology and i personally would also like to meet you just to pass on my apologies also. Please feel free to contact myself directly on +6281385419159 so we can communicate further. Once again thank you for taking the time to share your valued input and i on behalf of Tugu Group offer my deepest apologies. Yours Sincerely, Andy Guy General Manager Tugu Dining Jakarta
January 13, 2019|
AnswerShow all 3 answers
Response from Global814507 | Property representative |
Many thanks for the fast response,i will now look into this right away and resolve the issues. I sincerely hope you will accept my offer to return to Lara Djonngrang with your guests for a complimentary meal.please feel... More
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tichimika
January 28, 2015|
AnswerShow all 2 answers
Response from tuguhotels | Property representative |
Dear pelanggan yang terhormat, Sebaiknya disarankan melakukan reservasi sebelumnya agar mendapatkan tempat yang terbaik. Jika tidak, ada kemungkinan tempat penuh. Nr telp Lara Djonggrang + 62 21 3153252 Terima kasih
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