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Shang Palace

$$$$
Neighborhood:
Tsim Sha Tsui
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G/F, Kowloon Shangri-La Hotel, 64 Mody Road, Tsim Sha Tsui | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Name/address in local language
+852 2733 8754
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206 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Melbourne, Australia
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went to dinner here tonight. The staff so attentive and efficient. Some of the best Chinese food i have ever had. Highly recommend. Sure to go back when returning to Hong Kong.

Helpful?
Thank Vincent C
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Vincent C., it is indeed most encouraging to read your amazing compliments. Chef Mok, along with all Shang Palace colleagues, is looking forward to delighting you again soon. The hairy crab season is fast approaching – we hope to delight you with an array of tangy hairy crab creations, as well as autumnal delicacies this coming October and November... More 

Hong Kong, China
Level Contributor
60 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Dinner with four ladies and it was a happy Tuesday evening! We ordered six courses and the food was good! Soup was delicious and really soothing! We were talking about the homemade Yanmin sauce with the steamed sustainable cod fillet! The dessert was a pleasant surprise, first time having beetroot and bean curd soufflé, interesting combination!

Helpful?
Thank bridgeways
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear bridgeways, how thrilled we are to know that you enjoyed Chef Mok’s creations a lot on your last visit to Shang Palace! Our culinary team strives tirelessly to create the most delectable delicacies to satisfy the discerning palates of all guests. Recently, Chef Mok specially designed two dedicated menus featuring exquisite, innovative Cantonese specialties for the Shangri-La International Festival... More 

London, United Kingdom
Level Contributor
65 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The restaurant is in a 5 star hotel, walking distance from Tsim Sha Tsui station. The decor and cutlery were beautiful with a traditional touch. The dinner was good but I feel they were understaffed which affected their customer service (slow and inattentive service). I would have expected a bit more for a 2 Michelin star restaurant.

Helpful?
Thank bbshibs
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear bbshibs, thank you for sharing with us your recent dining experience at Shang Palace. We appreciate both your compliments and comments, as our colleagues strive tirelessly for service excellence. We hope to have the opportunity to welcome you back for a most memorable time you truly deserve. Best regards, Ulf Bremer, General Manager More 

Hangzhou, China
Level Contributor
95 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Went here with my parents and had nothing wrong with it at all. It is a 2 star Michelin restaurant and it was worth it. Expect to pay a lot and the food to be very different (there weren't many foreigners there, most Asians) but it was great. So long as you keep an open mind and understand that it... More 

Helpful?
Thank Andrewbyrne86
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Andrewbyrne86, your compliments mean a lot to the entire team at Shang Palace! Thank you indeed for sharing such motivating words. It is wonderful to know that you enjoyed a fantastic dining experience with Cantonese delicacies and excellent service. We all hope to welcome you back real soon. Best regards, Ulf Bremer, General Manager More 

Perth, Australia
Level Contributor
41 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely food and lovely staff - very nice experience - recommended highly to visit. Desserts are to die for!

Helpful?
Thank CLKPerth
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear CLKPerth, thank you for your recommendations! It gave us great pleasure in providing you such a delightful experience, and we all look forward to welcoming you back in the near future. Best regards, Ulf Bremer, General Manager More 

Hong Kong, China
Level Contributor
40 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed August 5, 2016 via mobile

Ambience - class has another name - ShangriLa Food - we tried to go vegetarian - and the result was beyond surprise:- Sweet corn soup - good - but the taste was typically standard fare - perhaps it was my over expectation considering the venue. Tofu sheets wrapped in carrot & black mushroom - since the dish is smoked, it... More 

Helpful?
Thank Hari_P3
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

DearHari_P3, thank you for your review. Your comments on our vegetarian dishes are much appreciated, as they are very useful for our continuous improvement. Chef Mok and his team tirelessly strive to ensure the most pleasant dining experience for all guests. We sincerely hope to have another chance to welcome you back and delight you with more delicious authentic Cantonese... More 

Level Contributor
140 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed August 4, 2016 via mobile

I wager it will lose its two stars in 2017. I had to pour my own tea and the waiter bumped into us twice until we informed him. Many of the dim sum were average in flavour: turnip pastry, crabmeat xiao long bao with no soup, pork/shrimp/coriander/yam dumplings, king crab leg wrapped in egg noodles. These were nice: scallop and... More 

Helpful?
Thank Davidlye70
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Davidlye70, we are most concerned to hear you did not enjoy a most pleasant dining experience at Shang Palace, which we always strive to provide. We have instantly shared your feedback with our restaurant manager and chef, who are both passionate about delighting our guests, to work towards service excellence. We sincerely hope to have another opportunity to welcome... More 

Hong Kong, China
Level Contributor
93 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

Shang Palace is not cheap but it is not the most expensive one. I knew Man Lau because of some little dissatisfaction with the handling of the restaurant. Upon learning my grievances, he swiftly settled the problem which showed his flexibility and smartness. Although we seldom spent lots of money, he never made me feel a little bit uneasy, instead,... More 

Helpful?
Thank Amy3344
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Amy3344, thank you for your kind words and support. We were all saddened by the sudden demise of Shang Palace’s service manager, Man Lau. He was a true friend to our many guests and colleagues, and he will be dearly missed by us all. Our colleagues will continue his passion, enthusiasm and positive attitude, and we indeed care for... More 

Hong Kong, China
Level Contributor
66 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Shang Palace locates at TST of Shangari Hotel is a well known michelin 2 stars Chinese cantonese restaurant. This weekend, we tried their Dim Sum Lunch Menu. 388 HKD per head with 6 courses including the dim sum platter and a glass of fresh juice. Taste wise overall, it is very good especially the home made tofu. However, one area... More 

Helpful?
Thank chihwaho
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear chihwaho, thank you for your compliments. We are most pleased to hear that you had a wonderful dining experience at our Shang Palace. Chef Mok and his team strive tirelessly to delight our guests with authentic culinary delights and it was our pleasure to take care of you. We hope to welcome you back again soon. Best, Ulf Bremer,... More 

Western NY State
Level Contributor
63 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 22, 2016

We were staying at the Shangri-La and had been out walking the neighborhoods after a visit to the flower markets (don't miss them!!) in search of Chinese food!! We found that the Chinese, like any country, like to eat other cuisines when they go out to dine, so we had to look. Finally, exhausted and tired, we asked out concierge... More 

Helpful?
Thank celticantique
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear celticantique, it certainly sounds like you had a wonderful dinner at Shang Palace! Thank you for your kind compliments, which we have instantly shared with our entire team, as they always strive to wow our guests with authentic culinary delights and the most genuine service. We all hope to welcome you back with another memorable dining experience. Best, Ulf... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$48 - $280
Cuisine
Chinese, Asian
Meals
Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Valet Parking, Serves Alcohol, Parking Available, Validated Parking
Good for
Special occasions, Business meetings, Large groups
Location and Contact Information
  • Address: G/F, Kowloon Shangri-La Hotel, 64 Mody Road, Tsim Sha Tsui | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > Tsim Sha Tsui
  • Neighborhood: Tsim Sha Tsui
  • Phone Number: +852 2733 8754
Description
The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.

Questions & Answers

Questions? Get answers from Shang Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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