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Shang Palace

$$$$
Neighborhood:
Tsim Sha Tsui
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Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Name/address in local language
+852 2733 8754
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195 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Hong Kong, China
Level Contributor
86 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Shang Palace is not cheap but it is not the most expensive one. I knew Man Lau because of some little dissatisfaction with the handling of the restaurant. Upon learning my grievances, he swiftly settled the problem which showed his flexibility and smartness. Although we seldom spent lots of money, he never made me feel a little bit uneasy, instead,... More 

Helpful?
Thank Amy3344
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Amy3344, thank you for your kind words and support. We were all saddened by the sudden demise of Shang Palace’s service manager, Man Lau. He was a true friend to our many guests and colleagues, and he will be dearly missed by us all. Our colleagues will continue his passion, enthusiasm and positive attitude, and we indeed care for... More 

Hong Kong, China
Level Contributor
56 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Shang Palace locates at TST of Shangari Hotel is a well known michelin 2 stars Chinese cantonese restaurant. This weekend, we tried their Dim Sum Lunch Menu. 388 HKD per head with 6 courses including the dim sum platter and a glass of fresh juice. Taste wise overall, it is very good especially the home made tofu. However, one area... More 

Helpful?
Thank chihwaho
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear chihwaho, thank you for your compliments. We are most pleased to hear that you had a wonderful dining experience at our Shang Palace. Chef Mok and his team strive tirelessly to delight our guests with authentic culinary delights and it was our pleasure to take care of you. We hope to welcome you back again soon. Best, Ulf Bremer,... More 

Western NY State
Level Contributor
63 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 22, 2016

We were staying at the Shangri-La and had been out walking the neighborhoods after a visit to the flower markets (don't miss them!!) in search of Chinese food!! We found that the Chinese, like any country, like to eat other cuisines when they go out to dine, so we had to look. Finally, exhausted and tired, we asked out concierge... More 

Helpful?
Thank celticantique
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear celticantique, it certainly sounds like you had a wonderful dinner at Shang Palace! Thank you for your kind compliments, which we have instantly shared with our entire team, as they always strive to wow our guests with authentic culinary delights and the most genuine service. We all hope to welcome you back with another memorable dining experience. Best, Ulf... More 

Hong Kong, China
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 31, 2016

Not worth the price, Not like the wonderful Loong Yuen restaurant at Holiday Inn. This restaurant is good for mainlanders and non vegetarian eaters. There is a select of vegetarian but the food is too pricey for the price. Will not recommend any one to celebrate any occasion here.

Helpful?
Thank Anand S
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Anand S, thank you for your valuable comments on our vegetarian menu selection in Shang Palace. They are certainly helpful as Chef Mok and his team constantly strive for service excellence to ensure most pleasant dining experiences for all guests. We really appreciate your support and hope to have another chance to welcome you back. Best, Ulf Bremer, General... More 

Singapore
Level Contributor
226 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed May 30, 2016

The service was simply fantastic but for a vegetarian it was far too overpriced and not really worth it. My colleagues however, loved the food. It is Michelin star rated so if that is what you are looking for then this is the place for you.

Helpful?
Thank babla75
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear babla75, we appreciate your comments and thank you for your compliments on our service. Thank you also for your recommendation and we hope to have the chance to welcome you back next time. Best, Ulf Bremer, General Manager More 

Paris, France
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 29, 2016

Excellent food and service! One of the best restaurant in Hong Kong. The pecking duck is a must try!

Helpful?
Thank lavisdebibou
Level Contributor
4 reviews
5 of 5 stars Reviewed May 26, 2016 via mobile

Excellent food ! Worth every penny! I was in Hong Kong for a girls only week . The place is not cheap but since the girls and I were on an eating trip it was worth every penny ! Staff was wonderful !

Helpful?
Thank Tina R
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Tina R, we are pleased to hear that you had a wonderful dining experience here at our Michelin two-starred Shang Palace. Both culinary and service team took great pleasure in taking care of you and your girl friends and we all look forward to delighting you with many more Chinese delicacies soon. Best, Ulf Bremer, General Manager More 

essex
Level Contributor
65 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 22, 2016

Was invited here for lunch to meet up with old school mates some who had not met for over 30 years, and some who still live in HK. On entering, it is a very opulent establishment, with regal looking chairs and very well appointed. But not only does it look good, but the food is excellent. They have the staple... More 

Helpful?
Thank bigfsadventures
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Perthfunmum, it was nice to have you back! Thank you for your amazing feedback, it gave us great pleasure offering you another memorable dining experience, and we are already counting down to your next visit. Yours truly, Ulf Bremer, General Manager More 

Perth
Level Contributor
44 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 21, 2016

This was the second time visiting here, both times awesome food. Staff excellent Menu terrific standards very high

Helpful?
Thank Perthfunmum
Hong Kong, China
1 review
1 of 5 stars Reviewed May 8, 2016

I had a very bad experience last month when my friend and I had dinner in the Shang Palace. First of all, we're not aware that the dress code - no shorts is not allowed in the restaurant and the receptionist informed us only the customers arrived. This practice is inconsistent as there's no such issue when I visited last... More 

Helpful?
Thank chungstanley

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$48 - $280
Cuisine
Chinese, Asian
Meals
Lunch, Dinner
Restaurant features
Private Dining, Seating, Waitstaff, Valet Parking, Serves Alcohol, Reservations, Parking Available, Validated Parking
Good for
Special occasions, Business meetings, Large groups
Location and Contact Information
  • Address: Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > Tsim Sha Tsui
  • Neighborhood: Tsim Sha Tsui
  • Phone Number: +852 2733 8754
Description
The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.

Questions & Answers

Questions? Get answers from Shang Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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