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Regal Airport Hotel - Airport Izakaya

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G/F, Regal Airport Hotel, 9 Cheong Tat Road, Chek Lap Kok, Hong Kong, China
Name/address in local language
+852 2286 6668
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24 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Hong Kong
Level Contributor
938 reviews
500 restaurant reviews
common_n_restaurant_reviews_1bd8 447 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The izakaya not only serves hotel guests but the whole population of Tung Chung. Known as the best and freshest Japanese restaurant in the area, we visit whenever we're near the airport or Tung Chung. As well as the good sets, ask the chef for the omakase. He'll do you the best of the day. Prices are high, but so... More 

Helpful?
Thank HKeater
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your visit at our Japanese restaurant Airport Izakaya. We will make sure that our team gets the recognition deserves !! Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We look forward to welcoming... More 

USA
Level Contributor
134 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 17, 2016

The teppenyaki is excellent and plan on ordering a meal for each guest as the portions are small. Very good location

Helpful?
Thank DRuben1330
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest, Thank you so much for such as devoted and faithful review. It's fantastic that we have your continuous support. We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager More 

Melbourne, Australia
Level Contributor
109 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

The hotel is great for a transit stop. The rooms are clean & spacious. Staff are very helpful & issues we had were resolved quickly - eg air conditioning in our room was not working - we were quickly moved to another room- which was appreciated. The rooms are also very quiet - which was a surprise given that is... More 

Helpful?
Thank Pheonixzengrl
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest, I am very pleased to hear that you had an enjoyable stay at Regal Airport Hotel. It is always so gratifying to receive such positive comments regarding our hotel and I am so very grateful for your recommendation. With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager More 

Sydney
Level Contributor
46 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 18, 2016 via mobile

Just had the best Japanese in as long as I can remember. So, so good. I've eaten sashimi most weeks for the last 10 years. This was fantastic.

Helpful?
Thank Michael L
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest, Thank you so much for the amazing review to Airport Izakaya at Regal Airport hotel! We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager More 

Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 14, 2016 via mobile

There are plenty of places to eat around the Regal hotel but I chose this place as it was fairly quiet and I needed to prepare for a business meeting later. I went here for lunch around 1pm and only two tables were occupied. This restaurant is situated on the same level as the reception of the Regal hotel. You... More 

Helpful?
Thank DivyaLoganathan
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest, Thank you for taking the time to share your experience during your stay and indeed our hotel is prized for having the best locations with the airport. We strive for excellence on all levels, therefore we are thrilled to hear our location and our service made you a great stay. With warm regards from the Asia's Most Exciting... More 

Level Contributor
164 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

I had teppanyaki dinner at the restaurant the other night and it was great. I went there early so it was not too crowded and all staff were very nice. Chose a M8 Australian beef set and the chef cooked for us was very nice and friendly, she knew we were going to Asia World Expo for a show after... More 

Helpful?
Thank Carrie_yeung
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager More 

Melbourne, Florida
Level Contributor
86 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 22, 2015

I chose the japanese to eat at the hotel as I was tired from a long flight. While the food was pleasant it did not come near japanese food we can have in Melbourne and it was extremely expensive. Two pieces of soft shell crab and a large bowl of vegetable soup with a small saki cost over $70 which... More 

Helpful?
Thank triszi
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest Thank you for your email. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We are truly sorry you felt differently with the service delivery and therefore we apologize. We hope you will be giving us another chance and returning to our hotel and Airport Izakaya in the future. Yours... More 

Guadalajara, Mexico
Level Contributor
67 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

I stayed here twice during Dec 2015 due to either very late arriving flights or very early departure. While the hotel is super convenient in that you can walk to both terminals at HKIA, the hotel is bad need of an upgrade. It is very run down. Bed linens and bathroom products are very poor quality. Breakfast, from 600am, is... More 

Helpful?
Thank Tom_M71
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest Thank you for your email. We sincerely apologise for not having lived up to your service delivery expectations. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We would be most honoured if we could once again be of service to you on your next visit. Thank you very much... More 

Level Contributor
125 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed September 3, 2015 via mobile

The food was not too fresh and the sushi didn't taste that good. Although the staff were nice, the sushi and food were not as good.

Helpful?
Thank Adrian T
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest Thank you for your email. We sincerely apologise for not having lived up to your service delivery expectations. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We would be most honoured if we could once again be of service to you on your next visit. Thank you very much... More 

Newcastle, Australia
Level Contributor
77 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed August 2, 2015

The restaurant was very empty maybe it was too early but it was 7 pm, I have a big family connection with Japanese culture and izakaya fostyle food and eat Japanese style in Sydney CBD oftens as well as in Tokyo. The portions were tin,y the food lacked flavour the service was not friendly . We ordered what I know... More 

Helpful?
Thank leonard4979
RAH_HK, General Manager at Regal Airport Hotel - Airport Izakaya, responded to this review

Dear Guest Thank you for your email. We do strive to uphold the highest level of Guest Service and we take your comment very seriously. We sincerely apologize for falling short of your expectations. What you had experienced is totally not our usual practice, and for that have taken actions to correct the service breakdowns. Thank you very much and... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$18 - $39
Cuisine
Japanese, Sushi, Asian
Meals
Dinner, Lunch
Restaurant features
Seating, Waitstaff
Location and Contact Information
  • Address: G/F, Regal Airport Hotel, 9 Cheong Tat Road, Chek Lap Kok, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > Airport
  • Neighborhood: Airport
  • Phone Number: +852 2286 6668
  • This restaurant is at Hong Kong Intl Airport
Description
Airport Izakaya offers sashimi, sushi, teppanyaki, kushiyaki, tempura and ramen noodles, as well as various Japanese and international beers and sake.

Questions & Answers

Questions? Get answers from Regal Airport Hotel - Airport Izakaya staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?