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The Cheesecake Factory

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Ratings and reviews

RATINGS
Food
Service
Value

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About
More than 200 selections, made fresh from scratch every day and served in generous portions; and over 30 legendary cheesecakes and specialty desserts. Hong Kong marks the 210th restaurant in the world. Its menu is over 20 pages which offers eclectic choices like pastas, Glamburgers®, seafood, steaks and the trending “super” food salads.
PRICE RANGE
$200 - $300
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Brunch, Drinks
CUISINES
Mexican, American, Bar, International
FEATURES
Wheelchair Accessible, Takeout, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Reviews (283)
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148 results
Traveler rating
31
58
29
16
14
Traveler type
Time of year
LanguageEnglish
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31
58
29
16
14
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All reviews cheesecake pasta buffalo wings american burger fish tacos dulce de leche cakes quesadilla mashed potatoes salmon bar seat harbour city big servings long wait an early lunch kids menu portion size
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1 - 10 of 148 reviews
Reviewed 1 week ago via mobile

Went to the Cheese Mackey Factory with my wife for the first time. Portions as expected, extremely large portions however the quality was actually better than I had expected. Ended up being a reasonably expensive meal however we had lunch around 12 and didn’t really...More

Date of visit: February 2019
Thank 815lukeh
Reviewed 2 weeks ago via mobile

First off, let me tell how excited I was to hear of a Cheesecake Factory opening in Hong Kong. My first thought was about the location, and sure enough, they picked a prime location in Tsim Sha Tsui (formerly was a cinema). Was invited by...More

Date of visit: February 2019
Thank O8293XNmichaelg
Reviewed 2 weeks ago via mobile

I live in Hong Kong and come to the Cheesecake Factory a few times a year to get some food that tastes just like Cheesecake Factory back in the United States. But this location has the most unfriendly and worst service of any Cheesecake Factory...More

Date of visit: February 2019
Thank Elizabeth E
Reviewed 3 weeks ago

When my kids refused to eat the local fare (ugh!) we went here and they're just great. The food is so good and the staff are attentive. The kids mac and cheese is worth stealing off your kids!

Date of visit: January 2019
Thank Jessica D
Reviewed 3 weeks ago

Hi, I recently visited Hong Kong on our 2nd anniversary with my wife, and had a pathetic experience at The Cheesecake Factory, Kowloon, Hong Kong. This happened today (27-01-2019 at around 5:30pm). After waiting for about 25 minutes, we were given a table, and while...More

Date of visit: January 2019
1  Thank GlobalTraveller1502
Reviewed 4 weeks ago

portions big like US size however a bit expensive. Service was good and helpful, food were nice, and i really love their cakes. Sometimes even I just pass by the area I go to buy a slice of cake, esp the truffle chocolate tower, it...More

Date of visit: December 2018
Thank Yanni C
Reviewed 5 weeks ago via mobile

Pretty good, authentic American diner style food. Nice to see Nachos done right in Asia. Of course the selection of cheesecakes was excellent, as per its namesake. Upholds the expectations and menu from the US branches. We went at an off peak time but there...More

Date of visit: December 2018
Thank Patrick B
Reviewed January 11, 2019 via mobile

A 2.5 hour wait for a beeper & another 40 minutes queuing is totally appetite depressing.... we felt like walking away. Why on earth can you not make a booking?? Wait wait wait for a table, ordering , arrival of food & even paying the...More

Date of visit: January 2019
Thank Y4753NGamandac
Reviewed January 6, 2019 via mobile

The food and service are great but no system of getting in an online que. Always need to come and line up wait for couple of hours in the midst the appetite is lost and we end up wasting large quantities of food. Hope they...More

Date of visit: January 2019
1  Thank P3967GOmanishs
Reviewed December 16, 2018 via mobile

Visited for lunch. They have an extensive menu. The food was good. Service was excellent. And of course they have a good selection of cheesecakes. Looking forward to coming back again.

Date of visit: December 2018
Thank HowGoodRU
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Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighborhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
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