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We were staying at the Renaissance over Christmas and decided to eat here on Christmas day. We ended up walking out as everything we asked for on the menu was not available including the Peking duck, which was the one thing I had come for.
Poor english and a unforgettable night in a negative twist. Do you have Orange juice? "Let me call my manager". But your orange juice is on the menu (I pointed with my finger to the Chinese writing). "Sorry". 5minutes later a manager really came to...More
While I only spent one night in this hotel, I was impressed by its high quality hospitality services. The check-in and check-out services in the front office are very efficient and the staff, Ms. Gong, is very helpful. Room services at night can be ordered...More
We visited for lunch yesterday. Food was great. Service TERRIBLE! Staff doesn’t speak English and it takes 15minutes to have an orange juice delivered to my table. Where is the sense of hospitality? Where is the Marriott standard? What a disappointment. I would encourage every...More
Lovely room on the second floor of this classy hotel offers attentive service and well prepared Peking duck. Wine by the glass was generous. The staff was friendly and helpful and we thoroughly enjoyed our meal, but the same delicious duck can be had elsewhere...More
Subtle flavors and good food - but service wise they brought the steamed rice out near the end after we reminded them a couple of times. Overpriced as opposed to other places nearby the hotel but thats to be expected. This place was our first...More
I am Chinese. 188 RMB and you can unlimitedly order food from the menu (except some kinds that you can only order once). Kind of like buffet but your food will be swrved to your table. You need to reserve a table at least...More
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