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The Spur Restaurant at EKA Hotel

Mombasa Rd, Nairobi, Kenya
+254 719 045000
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Overview
  • Excellent28%
  • Very good45%
  • Average19%
  • Poor5%
  • Terrible3%
Travelers talk about
“ribs” (27 reviews)
“steak” (25 reviews)
“enchiladas” (5 reviews)
Restaurant Hours
CUISINES
Steakhouse, Bar, Barbecue, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Mombasa Rd, Nairobi, Kenya
Write a Review
Reviews (165)
Traveler rating
Traveler type
Time of year
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21 - 30 of 165 reviews

Reviewed October 6, 2016 via mobile

I was staying at the next door hotel for a few nights and decided to venture to the Spur for dinner. Shown to the table and given the menu there's a range of US 'style' options. Wanting only a light meal I went for a...More

Thank Meloquin
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded January 18, 2017

Dear Guest, Thank you for your candid feedback and evaluation of our food and services. We are always ready to please our customers and attend to their taste preferences. Buffalo wings are in accordance to standards popular in Kenya. I have already alerted my staff...More

Reviewed October 2, 2016 via mobile

We stayed at EKA on our first night in Nairobi, arriving too late for the hotel's dinner. They sent us to have dinner at the Spur restaurant inside the hotel, where we had a decent meal. Spur was the only place in Africa where we...More

1  Thank TwoChicas
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded October 3, 2016

Dear Guest, Thank you for your mail and feedback. I am alarmed to read your comment and offer my sincere apologies. If this scam has happened at my restaurant then I will need more information from your end so that I am able to investigate...More

Reviewed September 29, 2016

Coming from the states, my wife and I are always interested to see how other countries interpret the US. The Spur is one such restaurant. They are going for an American Southwest theme. It would be comparable to a Frisch's or Shoney's in the US...More

Thank tmadden17
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded October 3, 2016

Dear Guest, Thank you for the candid feedback. We are a franchise of Spur Steak Ranches which is an international chain with many outlets in South Africa. We rely on our customers feedback in order to improve the quality of food and services and be...More

Reviewed September 18, 2016

I had a huge craving for the ribs and needed something close to the hotel so this seemed like a good option and it was. While the sauce was not my favorite sauce (I know good bbq) the pork ribs were a little above average....More

Thank Marcus W
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded October 3, 2016

Dear Guest, Thank you for your visit and a candid feedback of our food and services. We look forward to our esteemed customers' comments to improve the quality of our food and services. I have informed my chef about the BBQ sauce, however all our...More

Reviewed September 17, 2016

There was a good choice of dishes both for dinner and breakfast. As a group on tour we had a separate room all together which was a nice touch.

Thank Diane H
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded October 3, 2016

Dear Guest, Thank you for you positive feedback. We look forward to customer comments to help us improve the quality of our food and services. Asante Sana! Sangeeta

Reviewed September 16, 2016

When you are looking for something quick to grab, go to this place. The variety is superb. Very reasonably priced. I actually asked them to tweak my food to suit my taste buds, and they made exactly what I wanted. The salads were fresh, fish...More

Thank atmaprakashmishra
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded October 3, 2016

Dear Guest, Thank you for your excellent feedback and appreciation our food and services. We are always ready to please our customers and attend to their taste preferences. We welcome you to our Spur family and request you to visit us again. Asante Sana from...More

Reviewed September 15, 2016

I love Spurs, whether in South Africa or in Kenya. But with me being a great fan, i notice the difference in taste especially on Thursdays. Twice in a row my ribs were burned. The taste is not as inviting.. juicy...scrumptious as other days. My...More

Thank Ruguru N
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded October 3, 2016

Dear Guest, Thank you for your candid feedback. We appreciate your comments as they help us to improve the quality of our food and services. I have informed my staff to look into this matter and have cautioned them to improve on the quality of...More

Reviewed September 4, 2016 via mobile

Great Service, fantastic ambience and of course, GREAT food! My wife & I Come mostly for the 'All you can eat' Ribs on Thursdays.

Thank webimuziki
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded October 3, 2016

Dear Guest, Thank you for your visit and appreciation of our food and services. Thursday rib special is indeed a great offer which is enjoyed by customers. You are welcome again. We look forward to your visit. Warm Regards, Sangeeta

Reviewed July 28, 2016

Don't expect anything special, but it's clean and convenient. Prices are what you'd expect for an average meal in Australia. Not overly tasty or exciting but conveniently located in the hotel. Staff are friendly. Drinks I don't think were standard size so needed to order...More

Thank KThommo
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded August 1, 2016

Dear Guest, Thank you for your visit and a candid review of our food and services. Our drinks measures are in compliance with the standards set by the Kenyan authorities. We are very popular for our freshly cooked grills such as pork ribs, steaks etc...More

Reviewed July 27, 2016

every time i have been here i have never been dissapointed the food tastes great and they maintain their standards awesomeMore

Thank Helen W
Sangeeta D, Owner at The Spur Restaurant at EKA Hotel, responded to this reviewResponded August 1, 2016

Deer Helen, Thank you for your very encouraging comment. We are looking forward to your next visit; to meet you personally, serve you delicious food and thank you. We have many offers in place- 20% off on all steaks every Wednesday, all u can eat...More

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Questions & AnswersAsk a question
jndungu85
How much can I spend for supper of two without alcohol
December 28, 2016|
Answer Show all 5 answers
Response from Helen W | Reviewed this property |
hi nt more than 5000
0
Votes
jndungu85
How much can I spend for supper of two without alcohol
December 28, 2016|
Answer Show all 2 answers
Response from Sangeeta D | Property representative |
Dear Guest, Thank you for your inquiry. Our food prices range on an average ranges from 1600 to 2000 plus per person. You may call us on 0706101016, 0786101102 to gain more information and reserve a table. Warm... More
0
Votes
achibella
Can i pay with my credit card? Do i have to book for a reservation or i can just walk in?
February 20, 2015|
Answer Show all 5 answers
Response from Nush | Reviewed this property |
confirming as others have-walk in, plenty of space for all, and you can pay via card. If in a big group, it is wise to reserve. Can get pretty full especially on Thursdays but at the worst case scenario, within a while... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Breakfast, Brunch, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Validated Parking
Good for
Families with children, Kids, Large groups, Special occasions
Location and Contact Information
  • Address: Mombasa Rd, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 719 045000
  • E-mail
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