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Oro Restaurant and Lounge

Statehouse Crescent | Suite Life Apartments Rooftop, Nairobi 00200, Kenya
+254 786 302321
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  • Excellent45%
  • Very good28%
  • Average10%
  • Poor10%
  • Terrible7%
May 12, 2017
“Great Views with amazing ambience”
May 9, 2017
“Bad service and the food is really, really bad. Don't go there.”
Closed Now
$$ - $$$
Statehouse Crescent | Suite Life Apartments Rooftop, Nairobi 00200, Kenya
All Details
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1 - 10 of 37 reviews

Reviewed May 12, 2017

Vistied Oro for the first time, although i've been living in Kenya for the last 6 months. I really enjoyed myself. I think the prices are right for the level of service and quality that you get. I had the pulled pork in red wine...More

Thank Karen T
Reviewed May 9, 2017

This place is one of the worst restaurants we've ever visited. Taken into account the high bill, it is probably the worst value-for-money I've ever got. Went there for dinner, took them 1.5 hours (there were literally 2 other guests) to come up with a...More

Thank Bram-K-Amsterdam
kiokov, General Manager at Oro Restaurant and Lounge, responded to this reviewResponded May 12, 2017

I trust this email finds you well. I am the General Manager at Suite Life Apartments where Oro Lounge is located. I would like to start off by profusely apologizing for this unfortunate event and by assuring you that we are getting to the bottom...More

Reviewed June 13, 2016

The setting of this place is just stunning, lovely decoration, the food was amazing and the service was great.

Thank rubi921
kiokov, Owner at Oro Restaurant and Lounge, responded to this reviewResponded June 16, 2016

Thank you for your patronage! would love your feedback on the new menu and the Themed Nights... if you have time: oro@unlimiteddirections.com. Looking forward to hosting you again! Valentina

Reviewed September 21, 2015

Nice interior, quiet, quick service, good portion of "on the house" bitings :) The whole membership thing i don't get and therefore i cant go back sadly.

Thank Janeann M
kiokov, Owner at Oro Restaurant and Lounge, responded to this reviewResponded September 22, 2015

Dear Jeanann, thank you for your review. We would love to host you back at Oro. We have opened up the membership by issuing additional 200 cards. Kindly write to oro@unlimiteddirections.com to get the application form. Looking forward to see you soon! Valentina

Reviewed August 27, 2015

Very classy interior with good selection of food at good prices. Our waiter could be more attentive but overall good experience.

Thank Hildie2015
kiokov, Owner at Oro Restaurant and Lounge, responded to this reviewResponded September 2, 2015

We are appreciating your review and you taking the time to write about your experience at Oro. We value feedback and we don't take it for granted. We look forward to see you back and hope to surprise you with the experience. Valentina

Reviewed July 9, 2015

We ate at the Oro restaurant in the Gem Suite Apartments (there is another one at Suite Life Apartments) and found it to be convenient when you first move in. You may be too tired or lazy to hunt around for food when you first...More

Thank theinspectorishere
kiokov, Owner at Oro Restaurant and Lounge, responded to this reviewResponded September 3, 2015

Thank you for your review of Oro @ Gem Suites. We apologise for the delay in service at that particular branch, which has been a problematic one for a while. We take this opportunity to let the public know that it has been closed and...More

Reviewed June 12, 2015 via mobile

Hey, just got turned away at the gate of GEM Suites. I need to be a member before my husband and I can eat. The security guard was polite enough to welcome us to register inside but we were quite eager for food not paperwork....More

1  Thank BP813
kiokov, Owner at Oro Restaurant and Lounge, responded to this reviewResponded September 3, 2015

Apologies for late reply on this post, especially because it raised a big issue that we need to explain. Being that Oro is purposly born to cater within a serviced apartment set up, we cannot have too many walk ins. So the creation of the...More

Reviewed January 23, 2015

We were here last week, and came back today. The food was still very good! Last time we wrote a review of the restaurant and today the manager came to our table to yell at us for for writing it. It was a bit uncomfortable,...More

Thank Anette J
kiokov, Owner at Oro Restaurant and Lounge, responded to this reviewResponded January 24, 2015

Dear Anette J, I am grateful for your feedback and would like to apologise in advance for any inconvenience caused. I assure you that we are taking your claim very seriously as this has never happened before in our restaurant and we would like to...More

Reviewed January 20, 2015

Very good pizza, excellent service and a very nice place. A bit expencive. If you're a local you have to become a member of the club to enter the resturant, but when we explained that we're only tourists we didn't have to sign up to...More

1  Thank Ida L
Reviewed June 1, 2014 via mobile

Went to oro over the weekend the waitress took 40 mins to ask me what I wanted to eat and the starter took 40 minutes to arrive another 40 mins for the food a very long lunch which was annoying the food as well was...More

2  Thank Janine J
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Late Night, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol
Open Hours
7:00 AM - 12:00 PM
7:00 AM - 12:00 PM
7:00 AM - 12:00 PM
7:00 AM - 12:00 PM
7:00 AM - 12:00 PM
7:00 AM - 12:00 PM
7:00 AM - 12:00 PM
Location and Contact Information
  • Address: Statehouse Crescent | Suite Life Apartments Rooftop, Nairobi 00200, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 786 302321
  • E-mail
Oro is also opening a new gastronomic season with a makeover menu - blending tradition and creativity for lunch and dinner, but also to enjoy breakfast or an aperitif with friends. A safe haven in the city for those for whom combining lifestyle with business is essential, Oro is equipped with Wi-Fi and private connection. Roof Top BBQ Lounge for those enjoying outdoor. Italian flavour and international undertones: Oro is a well groomed, elegant refuge from everyday life in the city, where you can savour a rich selection of unique dishes and drinks immersed in an atmosphere reminiscent of La Dolce Vita in its fine dining indoor restaurant. Nyamgumi Road, Off Dennis Pritt Rod at the Roof Top of Suite Life Serviced Apartments. Outdoor BBQ Lounge or Indoor Fine Dining, the choice is yours!
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