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The Lord Erroll

89 Ruaka Road | Runda Estate, Nairobi, Kenya
+254 721 920820
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Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor6%
  • Terrible3%
Travelers talk about
“osso bucco” (5 reviews)
“jumbo prawns” (5 reviews)
Open Now
7:00 AM - 11:00 PM Hours
CUISINES
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
89 Ruaka Road | Runda Estate, Nairobi, Kenya
All Details
Write a ReviewReviews (223)
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11 - 20 of 218 reviews

Reviewed 3 weeks ago via mobile

My wife and I went with my 3 year old daughter. Our starters and main dish were nothing less than perfection. The ambience, service and food were pitch perfect. I deducted one star because the same could not be said of my daughter's kids meal......More

Thank Husein T
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded 2 weeks ago

Greetings from the Lord Erroll Team, Thank you very much for the review Mr.Hussein, we are glad that you enjoyed our starters and the main course. I have shared your concern about the kids meal to our Chef, we will for sure make a point...More

Reviewed 3 weeks ago via mobile

Excellent service, great food and company at the Lord Eroll.The elegant High Tea setup was elegant.I look forward to the next time!More

Thank Sagal A
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded 2 weeks ago

Greetings from the Lord Erroll Team, Thank you very much for the wonderful review. We are glad that you got to enjoy our High Tea, I have passed your compliments to our Chef. Thank you once again Sagal and we hope that we will soon...More

Reviewed 3 weeks ago via mobile

Booked in for my mum’s surprise birthday and it was exactly as I wanted it.Glad that I had their friendly staff that assisted and followed through with the planning.One Liz,to be precise.Then there was Stephen who was our attendant,his excellence in customer service is top...More

Thank nguhinjeri
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded 3 weeks ago

Greetings from the Lord Erroll Team, Thank you very much for such a wonderful review:) I have passed your compliments to Liz and Stephen, it is indeed our happiness when we are able to give you an excellent service. Pass our greetings to Mum as...More

Reviewed 4 weeks ago via mobile

Friendly staff, excellent service and great food always. The ambiance is delightful. The band had very soothing music led by Nyawira that complemented the mood.More

Thank Emily N
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded 3 weeks ago

Greetings from the Lord Erroll Team, We are indeed happy that we were able to meet your expectations for our service and you enjoyed our delicious cuisine. Its good to hear that you enjoyed Ms Nyawira performance, she is very talented. Thank you once again...More

Reviewed 4 weeks ago via mobile

Excellent serene place ,lovely service and the food ...just too delicious..Beautiful grounds ...we just love the placeMore

Thank memsleboo
Lord E, Manager at The Lord Erroll, responded to this reviewResponded 3 weeks ago

Greetings from the Lord Erroll Team, Thank you very much for the review, we are happy that we met your expectations for our service, our food and we hope that we will soon have you back once again. For any reservations kindly contact me. Thank...More

Reviewed April 15, 2018 via mobile

Hosted a lunch for a party of 12. Booked in advance so got a table set up in the garden. Menu was agreed on prior from the regular a la carte menu. Delivered with excellence. Timings spot on between coursesMore

Thank Njoga N
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded 3 weeks ago

Greetings from the Lord Erroll Team, Thank you very much for the review Mr.Njoga, we are happy that we met your expectations and you got to enjoy our cuisine and service. Thank you and we hope that we will soon have you back once again....More

Reviewed March 27, 2018 via mobile

I met a very good team at the Lord Erroll who helped me organise a perfect proposal for my boo... The food was great, the music was soothing, the service and crew were outstanding and I got myself a fiancé.. 😊😊. Eva and crew, thank...More

Thank donnex o
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded March 28, 2018

Dear Donnex, Thank you so much for the wonderful review, we are so happy for you and your soon to be bride. We are so honored that you chose our premises for this big step in your life. We have great packages and we would...More

Reviewed March 26, 2018

I live around this area and was looking for a quiet spot to have a good meal and good wine alone on a Sunday afternoon.The reception was amazing ,the food was sumptuous i ended up staying till 10.00pm. Unfortunate being a weekend there were lots...More

Thank SallyMambo
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded March 28, 2018

Dear Sally Mambo, Thank you so much for the wonderful review. We are glad that you had a wonderful time with us and that you enjoyed the sumptuous meal, we shall pass the compliments to the Chef. Thank you for your feedback, as a restaurant...More

Reviewed March 24, 2018

This place looks amazing, that's it. We booked, we arrived, we were shown to our table and then it all went wrong. Our waiter asked if we would like a pre dinner drink, what a great idea. My wife ordered a Margarita and I asked...More

Thank JohnBreit
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded March 28, 2018

Dear John Breit, We spoke yesterday. Thank you very much for your constructive criticism. As a team that is constantly learning and striving to offer exceptional service, we take guests feedback seriously and we apologize and take full responsibility for failing to meet your expectations....More

Reviewed March 20, 2018 via mobile

We just on my way to UN we thought if wecould pop in for a drink...we got a warm well come from a lovely hostess I can't remember her name but it was on Saturday 16th a chilly evening at 6:30 and a nice service...More

Thank Ann M
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded March 21, 2018

Dear Ann M, Thank you so much for the kind review, we are so glad you had the chance to experience The Lord Erroll hospitality, we shall pass the compliments to our hostess and the waitress for that evening. Please do come back and try...More

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Ask a question
Questions & Answers
JFReviews
February 1, 2018|
Answer
Response from Lord E | Property representative |
Many apologies for not getting through. We had a problem with phone lines which are now fixed. We are looking forward to hearing from you. Thanks.
1
Vote
Diana N
December 4, 2017|
AnswerShow all 6 answers
Response from Lord E | Property representative |
Hi Diana, You do not have to make a reservation prior to visiting, however, reservations are done on request.
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Full Bar, Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Special occasions, Local cuisine, Large groups, Romantic, Bar scene, Families with children, Business meetings, Scenic view, Kids
Open Hours
Sunday
7:00 AM - 11:00 PM
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
7:00 AM - 11:00 PM
Location and Contact Information
  • Address: 89 Ruaka Road | Runda Estate, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 721 920820
  • E-mail
Description
An award-winning timeless fine dining restaurant in a class of its own set in timeless splendour surrounded by beautifully tended and immaculately manicured lush green lawns. What awaits you is a truly mesmerizing French, European, Vegetarian, Gluten Free and Afternoon High Tea cuisine experience, where the outstanding culinary artistry of world-class hospitality & service awaits and an enchanting captivating colonial history and indoor & outdoor vistas which almost magically combine to form an alluring countryside dining escape like no other.
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