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The Lord Erroll

89 Ruaka Road | Runda Estate, Nairobi, Kenya
+254 721 920820
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Overview
  • Excellent67%
  • Very good21%
  • Average5%
  • Poor5%
  • Terrible2%
Travelers talk about
“osso bucco” (8 reviews)
“spicy prawns” (3 reviews)
Closed Now
Hours
CUISINES
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
89 Ruaka Road | Runda Estate, Nairobi, Kenya
All Details
Write a ReviewReviews (268)
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1 - 10 of 262 reviews

Reviewed today via mobile

It was a heart warming experience of its kind. I loved the ambience , the service, the high tea the mouthwatering snacks and of course the warmth of our host.

Thank mercylynnn
Reviewed yesterday

The service at this place starts from the gate. You are warmly welcomed and the staff are very professional. The garden is so beautiful, I just want to sit there and get lost....Then we ordered for high tea. I loved the assorted sandwiches, can't even...More

1  Thank Phelly9
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Phelly, Thank you for taking your time to visit us and we are happy to hear that you were well received by our security team at the gate, our hostesses and being shown to your table, swiftly and professionally. We are pleased that you...More

Reviewed 3 days ago via mobile

I'm a regular at The Lord Erroll. I've always been pleased with the warm hospitality, efficient service and ambience that is second to none. This place makes you feel like you're home. Today I felt compelled to share my experience given that its been a...More

1  Thank eunice m
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Eunice, Greetings From The Lord Erroll, Thank you for taking your time to give such an amazing review about our restaurants service, hospitality, the quality of our food and the creativity put in place in the presentation of the food. We are very much...More

Reviewed 3 days ago

I visited the Lord Errol with a friend recently. The food was sublime, the service was flawless, and the venue is stunning. Overall it was my favourite dining experience in Nairobi to date and I very much look forward to my next outing to sample...More

1  Thank Shoreshah
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Shoreshah, Greetings From The Lord Erroll, We are excited to hear that you had a great experience dining at our restaurant. We look forward to hosting you sometime soon for breakfast, Lunch or even dinner and get to try out our Ala Carte Menu....More

Reviewed 4 days ago

The Lobster Thermidor I had was cooked perfectly and full of flavour, the presentation of the food was put together with precision and quality. The staff are very efficient too, adding to an all round perfect experience.More

1  Thank Michael-Lulu-M
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Michael, Greetings From The Lord Erroll, Thank you for taking you time to review us. Its exciting to hear that you enjoyed the meal that you ordered which was the Lobster Thermidor and got to experience our Chefs creativity in the presentation of the...More

Reviewed 1 week ago

Loved the ambience, the elegance and the general outlook of the facility. The garden looks like you can get lost in your thoughts in it!! Loved itMore

1  Thank Nyakato
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Nyakato Greetings From The Lord Erroll, Thank you for giving us such a wonderful review, you should visit us sometime soon and get to experience dining at The Diana Hay Gardens and enjoy the peace and tranquility of what nature has to offer as...More

Reviewed 1 week ago via mobile

I had dinner with a work colleague last night and cannot fault a thing. I took the deglazed squid followed by the salmon. Both superb. I recommend the place.More

1  Thank bendynairobi
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Bendy, Thank you for the wonderful review, we are happy to hear that we managed to give you a memorable experience when you dined with us. We look forward to hosting you sometime soon for breakfast, Lunch or even dinner and get to try...More

Reviewed 1 week ago via mobile

Great waiters. Excellent quality and presentation of food. Bread basked was delicious too. Love the plaid and wood look and feel of the bar; it’s friendly and cozy. The owner is wonderful and often there. A must go to restaurant. One of my favourite experiences...More

1  Thank Ritafm3
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Rita, Greetings From The Lord Erroll, Thank you for the review. We are excited to hear that you enjoy the coziness and ambience setting of our Highlander Bar, as well as got a wonderful experience interacting with the staff, and managed to meet your...More

Reviewed 1 week ago

I had several occasions at Lord Errol from afternoon tea to a dinner dance. The food has been good and service was ok although some staff does need training especially those who organise the events.More

1  Thank Marikaa A
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Marikaa, Greetings From The Lord Erroll, Thank you for taking your time to review us. We are pleased that for the numerous times you have visited us you have had a great experience from the food to the service we offer. I have taken...More

Reviewed 1 week ago via mobile

From the welcome that we got as we came through the doors, to the service we received from the waiters as we ordered for high tea and then dinner, to the warm send off we received as we retired for the night. Everyone and everything...More

1  Thank wamtanamera
Lord E, Guest Relations Manager at The Lord Erroll, responded to this reviewResponded today

Dear Wamtanamera, Thank you for taking your time to review us, we are thrilled to hear that you had a great experience with our food, service and the warm welcome that you received from the team. We look forward to hosting you once again. Thank...More

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Ask a question
Questions & Answers
Lilian W
May 29, 2018|
AnswerShow all 4 answers
Response from ZahraNairobi |
Yes, it is child friendly.
1
Vote
JFReviews
February 1, 2018|
Answer
Response from Lord E | Property representative |
Many apologies for not getting through. We had a problem with phone lines which are now fixed. We are looking forward to hearing from you. Thanks.
1
Vote
Diana N
December 4, 2017|
AnswerShow all 6 answers
Response from Lord E | Property representative |
Hi Diana, You do not have to make a reservation prior to visiting, however, reservations are done on request.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Full Bar, Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Romantic, Large groups, Families with children, Local cuisine, Special occasions, Bar scene, Scenic view, Kids, Business meetings
Open Hours
Sunday
7:00 AM - 11:00 PM
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
7:00 AM - 11:00 PM
Location and Contact Information
  • Address: 89 Ruaka Road | Runda Estate, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 721 920820
  • E-mail
Description
An award-winning timeless fine dining restaurant in a class of its own set in timeless splendour surrounded by beautifully tended and immaculately manicured lush green lawns. What awaits you is a truly mesmerizing French, European, Vegetarian, Gluten Free and Afternoon High Tea cuisine experience, where the outstanding culinary artistry of world-class hospitality & service awaits and an enchanting captivating colonial history and indoor & outdoor vistas which almost magically combine to form an alluring countryside dining escape like no other.
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