We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Nairobi Java House Downtown

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
mama ngina street, Nairobi, Kenya
+254 20 313564
Website
More Info
Add Photo Write a Review

161 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 150: English reviews
National Capital Territory of Delhi, India
Level Contributor
46 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed November 14, 2016

We took away our breakfast from this famous chain cafe. The coffee was quite good and the sandwiches, fries and veggies were all above average. It was decent value for money. Not as expensive as Starbucks but not very cheap either.

Helpful?
Thank kapilt88
JavaHouseTeam, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thanks for taking the time to review us, we really appreciate it and hope to see you again soon! More 

Kitale, Kenya
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed October 31, 2016

Nice place within town, delicious hot dishes with warm hearted service guys. The place is clean and the enviroment is wooow.

Helpful?
Thank _mmtira
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear Guest! Thank you for taking the time to review your experience with us. We are sure our entire team enjoyed catering to your needs as much as you enjoyed your Java experience. Take care. More 

Chicago, Illinois
Level Contributor
11 reviews
10 restaurant reviews
Reviewed October 26, 2016

Been to many Java House restaurants in Nairobi and the only one that disappointed was the one at Junction Mall. Java has good comfort food and one of the best coffees in Nairobi! It's always a safe option when you're deciding between brunch places.

Helpful?
Thank fdarboe
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear Happy Guest! Thank you for taking the time to review your experience with us. We are happy you enjoy your experience and we look forward to your next visit! Take care :) More 

Greater Manchester, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed October 18, 2016

Well situated in town and nice setting however not value for money.The coffee is descent but the food leaves a lot to be desired needs more work on the taste.The menu is very limited maybe a luck of interest needs more variety. The staff don't seem well trained could be worked on to make the guest feel welcomed and more... More 

Helpful?
Thank jonesedwards15
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear Guest, Thank you for taking the time to review us, we really appreciate it and would love to know when the service did not meet your expectations. Please write to us at guest.relations@javahouseafrica.com More 

Level Contributor
21 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed October 17, 2016

First they have the best burgers and coffee in town. I went here for my birthday with friends and it was great, and their chocolate fudge cake is to die for!!!! The food is great, we ordered a variety of dishes all of which were excellent. The staff were also very accommodating and offered us great service considering we were... More 

Helpful?
Thank wambui k
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear Wambui :) Thank you for your review and for choosing our restaurant. We are sure our entire team enjoyed catering to your needs as much as you enjoyed your Java experience. See you soon! More 

Winston Salem, North Carolina
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed October 3, 2016

Enjoyed our time visiting with friends over perfect cups of latte and cappuccino! The seating arrangements allowed our large group to be be comfortable and still be near one another.

Helpful?
Thank Mommydoe
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear Mommydoe! Thank you for taking the time to review and recommend us to other travelers! We are glad you enjoyed your experience and we look forward to your next visit! More 

Level Contributor
39 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed September 15, 2016 via mobile

Nice place where you can have a talk with friends and your clients with a sip of coffee or juices. The ambiance is beautiful with frames on walls and attractive lights. You have to wait for a table as it's always crowded one

Helpful?
Thank Ajay C
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear Ajay, Thank you for giving us a perfect rating and for recommending us to other travelers. We are happy you enjoyed your experience and we look forward to your next visit! More 

Level Contributor
4 reviews
4 restaurant reviews
Reviewed September 3, 2016

Java have been so focused on expansion that their quality is now dropping from what it used to be,the food ambience and menu is monotonous, not to mention the ugly incidences of hygiene (the salad incident of slugs)(roaches and rats) (food poisoning)that they have been accused of and their casual response to the incidence. Its very unfortunate that in this... More 

Helpful?
Thank John Y
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear John, Thank you for taking the time to review us. We ensure the highest food safety standards across all our branches! We are disappointed that you’ll not be visiting us any more, but our doors are always open should you choose or need to return. More 

Nairobi, Kenya
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed August 24, 2016

There are lots of java coffee houses in Nairobi city, and the have become popular for both residents and foreigners a like. I visited this coffee shop like two days ago and i must admit the atmosphere is great and the sitting arrangement is superb. The one at Mama ngina street is not really huge but i liked the fact... More 

Helpful?
Thank Seanling800
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thank for taking the time to review and recommend us. We are glad you enjoy our food and services! Come back soon :) More 

Egypt
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed August 23, 2016

Interesting place for friend to have a chat and laugh but its noisy, and not a very good service, but there's free wi-fi and prices are ok

Helpful?
1 Thank Youssef O
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thanks for taking the time to review us! We're sorry to hear that our service has been unsatisfactory at this location. Please write to us at digital@javahouseafrica.com, we'd really like to get in touch with you directly! More 

Travelers who viewed Nairobi Java House Downtown also viewed

 

Been to Nairobi Java House Downtown? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, African, International
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Free Wifi
Good for
Families with children
Location and Contact Information
  • Address: mama ngina street, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 20 313564

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Nairobi Java House Downtown and other visitors
1 question
Ask a question
Nairobi Region, Kenya

See all questions (1)

Questions? Get answers from Nairobi Java House Downtown staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?