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Nairobi Java House Downtown

Certificate of Excellence
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mama ngina street, Nairobi, Kenya
+254 20 313564
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154 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Level Contributor
4 reviews
4 restaurant reviews
1 of 5 bubbles Reviewed September 3, 2016

Java have been so focused on expansion that their quality is now dropping from what it used to be,the food ambience and menu is monotonous, not to mention the ugly incidences of hygiene (the salad incident of slugs)(roaches and rats) (food poisoning)that they have been accused of and their casual response to the incidence. Its very unfortunate that in this... More 

Helpful?
Thank John Y
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Dear John, Thank you for taking the time to review us. We ensure the highest food safety standards across all our branches! We are disappointed that you’ll not be visiting us any more, but our doors are always open should you choose or need to return. More 

Nairobi, Kenya
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 24, 2016

There are lots of java coffee houses in Nairobi city, and the have become popular for both residents and foreigners a like. I visited this coffee shop like two days ago and i must admit the atmosphere is great and the sitting arrangement is superb. The one at Mama ngina street is not really huge but i liked the fact... More 

Helpful?
Thank Seanling800
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thank for taking the time to review and recommend us. We are glad you enjoy our food and services! Come back soon :) More 

Egypt
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed August 23, 2016

Interesting place for friend to have a chat and laugh but its noisy, and not a very good service, but there's free wi-fi and prices are ok

Helpful?
1 Thank Youssef O
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thanks for taking the time to review us! We're sorry to hear that our service has been unsatisfactory at this location. Please write to us at digital@javahouseafrica.com, we'd really like to get in touch with you directly! More 

Nairobi, Kenya
1 review
3 of 5 bubbles Reviewed August 22, 2016

It is a cool serene that offers you a variety of beverage drinks and fries. The sitting arrangement is superb. The staff are customer friendly and they offer a quick service. I would advice one to visit the place.

Helpful?
Thank owuorsamuel
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thank you for taking the time to review and recommend us! We are glad you enjoy our food and services! We look forward to your next visit! :) More 

Tel Aviv, Israel
Level Contributor
40 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 21, 2016

I love Java in Kenya. Its a place where you can find good coffee, good food, nice atmosphere and free wifi. Prices are reasonable.

Helpful?
Thank Gilsgv
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thank you for taking the time to review and recommend us. We are glad you enjoy our food and services! We look forward to your next visit! More 

Austin, Texas
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 14, 2016

Great coffee and food. It was a pleasure to find real coffee and "western" style food in the middle of Nairobi.

Helpful?
Thank ChinaTrekker
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thank you for taking the time to review and recommend us. We are glad you enjoy our food and services. Come back soon! More 

Mumbai (Bombay), India
Level Contributor
164 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed August 7, 2016

Java House is one of my favourite coffee joint in town! Usually I do all my business meeting with cup of hot chocolate and some snacks. This joint is good place in downtown area!

Helpful?
Thank Malgudiboy
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thank you for taking the time to review and recommend us. We are glad you enjoy our food and services. More 

Nairobi, Kenya
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 3, 2016

Very nice food and service is good but its gets crowded a lot especially in the evening but generally I love it.

Helpful?
Thank LIZ M
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thank you for taking the time to review and recommend us. We are glad you enjoy our food and services! More 

Mombasa, Kenya
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 28, 2016

Good western style coffee shop offering the usual coffees and serving a varied selection of western style dishes. Service is good and prices are reasonable.

Helpful?
Thank Paul K
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thanks for taking the time to review and recommend us. We are glad you enjoy our food and services. Come back soon! More 

Geneva, Switzerland
Level Contributor
55 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 24, 2016

This is a chain of coffee houses/cafes that maintain a good standard across the board. Very convenient for working lunches.

Helpful?
Thank Shivona T
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this review

Thanks for taking the time to review and recommend us. We appreciate it! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, African, International
Meals
Breakfast, Lunch
Restaurant features
Takeout, Seating, Waitstaff
Good for
Families with children
Location and Contact Information
  • Address: mama ngina street, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 20 313564

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Nairobi Java House Downtown and other visitors
1 question
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Nairobi Region, Kenya

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Questions? Get answers from Nairobi Java House Downtown staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?