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Service delivery has improved a lot recently and staff are a much nicer bunch. Treat all customers fairly and genuinely, because they are all customers!
Food wise, you have a great menu but have some variety/change the menu occasionally so that repeat customers can have...a better experience.More
It's hard to miss Paul's Cafe (or Caffe) if you're flying into Nairobi. With a presence more imposing than the miserable international arrival terminal of JKIA, Paul's is a refreshing sight for anyone who has to plan or wait for a pickup.
The staff are...very courteous and friendly, the seating is comfortable and vast, there is free wifi and most importantly - the place is open 24x7. The last is very important if you have a early morning or late arrival at JKIA. As a landmark it's easy to locate and set for a rendezvous.
I stopped by at Pauls both ways while traveling through Nairobi and it was a real pleasure.More
It was the only restaurant opened during the entire period of post lockdown up to until 1st of August when other facilities started. The service is excellent and the meals sumptuous.
The place has also been refurbished to international standards.
Had a bite to eat and a drink as i waited for my transfer flight...supervisor "Agnes" was too slow even to get to the table...she must have done a triple shift to justify that slowness...she dropped the menu on the table without even saying a...word or smile and left...otherwise the food and other services were spot on..More
Undoubtedly the best restaurant within jomo kenyatta international airport (jkia) offering almost all international cuisines including Chinese, Japanese, Korean west African indian Italian continental and east african among others.
Recently vetted number one restaurant 2019 by kenya institute of management (kim)and awarded ABEA 2019(Aviation business...excellence award)
Surely the prices are adjusted to the location and nothing is cheap at an airport but they are still acceptable and food and service are very good. The menu reads like a journey around the world and has all classics for every taste. If you...are looking for healthy then you have only a few options.More