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Artcaffe

Certificate of Excellence
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Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
717193895
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485 Reviews from our TripAdvisor Community

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Showing 459: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

My fiancée and I came out this evening for a nice, quiet dinner. While the unnecessary drum solos from the band were just about ignorable, the service was dire. Our food arrived long before my drink, and even that was 45 minutes later. 5 requests for updates later, and still no drink. I even suggested that the drink be changed... More 

Helpful?
Thank Anup D
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Hi Anup, Our sincere apologies for not meeting your expectations on that night. Kindly share the branch location in order to help us improve our services. More 

Cambridge, United Kingdom
Level Contributor
26 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I love going to art cafe for coffee and cake. They offer exeptionally good cake and pasteries. Well I have never been disappointed with the food and have tried most of the menu now. Thank you for being a sanctory in the city

Helpful?
Thank lglobal
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Thank you so much for the feedback. See you soon! More 

Durban, South Africa
Level Contributor
39 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Met with ex colleague inmconfidential setting. Goodvservice on luxury setting. Good coffe service with typical Kenyan service.

Helpful?
Thank Jeff B
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Thank you for the review Jeff. Welcome again! More 

Nairobi
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Enjoyed a wonderful salad during a lunch meeting. Even though the place was busy, it was possible to have a conversation. Quick service which helps when you have limited time.

Helpful?
Thank Rukany
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Thank you for the review and we look forward to serving you again soon. More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

loved the friendly atmosphere,the cool surroundings and lastly my nicely brewed cup of coffee.people should try this place

Helpful?
Thank jeses j
Nairobi, Kenya
Level Contributor
15 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There's breakfast, then there's Art Cafe breakfast! They have good variety and the serving can take you through the day without another meal. Taste is great and the service is very good. I will definitely be back

Helpful?
Thank NgureTharao
Durban, South Africa
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Good place for delicious coffee and taste cake very close to nairobi university huge of big cup coffee will get good break fast as well.

Helpful?
Thank jonathandurb
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Thank you for the feedback and for the complements on our amazing cakes from Artbakery and freshly ground coffee. Welcome again! More 

Salt Lake City, Utah
Level Contributor
5 reviews
4 of 5 stars Reviewed June 15, 2016

It's not a cultural experience or anything, but familiar food is sometimes welcome when travelling internationally and they provided a convenient location and solid breakfast menu when we wanted to grab something before heading out for the day.

Helpful?
Thank mellaadi
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Hi Maryella, We are glad you enjoyed our selection from the menu. Welcome again! More 

Level Contributor
83 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Lovely place and food service. Food is good and the beverages are vast to choose from. It's family friendly and I would recommend to everyone!

Helpful?
Thank Sonal G
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Hi Sonal, Thank you for the feedback and recommendation. See you soon! More 

Calne, England, United Kingdom
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 11, 2016

You can get good coffee anywhere in Nairobi, but Artcaffe in the middle of the Westgate Mall also do the most amazing cakes, pastries and mousses, and the service is great. Good place to people watch too as it's central by the escalators, and it's more secure now too. Nice place to have a coffee before going to the cinema... More 

Helpful?
Thank grayselegy
Artcaffe_Kenya, Manager at Artcaffe, responded to this review

Hi Grayselegy, Thank you for the feedback on our Westgate kiosk on first floor of the new Westgate Mall. Come back soon! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$5 - $20
Cuisine
Italian, Cafe, European, Gluten Free
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Free Wifi, Delivery, Full Bar
Good for
Large groups, Families with children, Business meetings
Location and Contact Information
  • Address: Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: 717193895

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Artcaffe and other visitors
1 question
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1 month ago

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Questions? Get answers from Artcaffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?