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Certificate of Excellence
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Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
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498 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Durban, South Africa
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Visited artcaffe wit friends a few ties as it is centrally located in the Westlands area, the staff are very friendly and great people! Very good choice of staffs and well trained. Service is too slow on busy nights and takes forever to get a drink, food arrived ice cold however they warmed it up later, food taste is average.... More 

Thank StephenOdodah
Kampala, Uganda
Level Contributor
33 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I had a good time with family. I think the chicken was underwhelming and the fries were not the best. On top of that the restaurant is pricey.

Thank Ian2014
Nairobi, Kenya
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago

Artcaffe have truly brought 'Cafe Culture' to Nairobi. They've got the decor, they've got the food, and they've got the coffee. Always popular for weekend and weekday brunches, lunches, and evening meals, and generally busy throughout the day and night, Artcaffe is a great place for good service and good food, and always, a really good vibe. I think you've... More 

Thank KiranAhluwalia
Leicester, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great ambience and service. Albeit overpriced and now over populated. They do this spectacular eggless cake that we keep coming back for :)

Thank Kishori J
Melbourne, Australia
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After a brief browse around the Westgate Mall I just HAD to visit the Art Caffe - it looked warm, inviting, clean and fashionable... and quite French. I was imagining delightful pastries and wonderful coffee (which is important to me coming from the Cafe "capital" of Australia) and I likewise expected open-minded and sophisticated staff! As soon as we entered... More 

Thank Ramona S
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hmmm...how do I start this...I have mixed feelings over Artcaffé because it's hard to give a blanket rating. Quality of food and service is influenced a great deal by the location of the branches. TRM is probably at the bottom of the chain while Oval rules supreme (I was once told by a waiter that the reason behind this is... More 

Thank Philip N
Nairobi Region, Kenya
Level Contributor
80 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I'm quite a regular but I am truly disappointed by the food-quality, price ratio Coupled with inconsistent quality, execution, presentation, delivery and service I'm slowly persuading my thousands of fans family and friends to choose elsewhere. My motto is 'don't go there hungry', have a bite elsewhere because the food takes long and you will need a hunger breaker lest... More 

Thank salimkeshavjee
Gurgaon, India
Level Contributor
93 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Artcaffe has multiple locations. Mainly in shopping malls. Went to 2 of them. Pretty standard cafe fare. Great for coffee breaks. Special mention of their carrot cake - loved it - a must have!!!

Thank Pranamita
Nairobi Region, Kenya
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Your services are now very poor, across all the art-caffes, and the food quality also begs (especially the soups, uncooked beans, mish-mash of farmers soup). And i have been to Village Market, Lavington Mall, Junction, Westgate (where a waiter threw a menu at us, or served normal supermarket bread with soup, and Oval, which have been visiting almost once or... More 

Thank Disappointed_Danny
Nairobi, Kenya
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

They have really good pastry and amazing salad portions but other food portions are nothing but a rip off

Thank Puriey N

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Average prices
$5 - $20
Italian, Cafe, European, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Free Wifi, Delivery, Reservations, Highchairs Available, Full Bar
Good for
Romantic, Families with children, Large groups, Business meetings
Location and Contact Information
  • Address: Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: 717193895

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Artcaffe and other visitors
1 question
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3 months ago

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Questions? Get answers from Artcaffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?