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Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
+254 717 193895
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596 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Nairobi, Kenya
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Simply top class hospitality and wonderful care. My friend Mukesh Devani(from Australia) and I had wonderful time at the famous and superb Artcaffe recently at the Westgate. Indeed, worth visting always! The service, snacks and food is simply amazing. Subhash Modi Former International Cricket umpire Nairobi-Kenya

Helpful?
1 Thank Subhash m
Bangkok, Thailand
Level Contributor
69 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

It's a good place, nice and cozy. The service was good. Sandwich Taste good. Smoothie and ice cold coffee was done perfectly.

Helpful?
Thank lovemitchieko
Nairobi, Kenya
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

Forget any other café/coffee house, Artcaffe's got everything: lovely ambience, friendly staff, amazing food and a therapeutic selection of music all day everyday. This establishment has a very chill vibe making it perfect for any casual meet-up with friends or business lunches/dinners with associates or colleagues. Am not a pastry kind of person and haven't tried any of the baked... More 

Helpful?
Thank Sada K
Nairobi, Kenya
Level Contributor
9 reviews
5 restaurant reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

great ambience great food big portions good coffee and great Kenyan tea. very attentive friendly staff with quick service . its a great place to have breakfast and lunch has a nice jazzy vibe that is relaxing . their white wine sangria is amazing. the catch of the day is very nice and they have good burgers. it's a great... More 

Helpful?
Thank Rachel G
Bern, Switzerland
Level Contributor
31 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

The cafe latte double is perfect and you cant get a better cinnamon roll than here but pleeeease give the customers some time and space. I just took my last mouthful of coffee while one waitress already grabbed my glass while the other came to ask me if im ok. I couldnt answer cause my mouth was still full. Of... More 

Helpful?
Thank Lukas H
Mombasa
Level Contributor
28 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

The best thing about Artcaffe is the bread on sale just outside the entrance to the restaurants (it's hard to get good, fresh bread in Nairobi) and the free wifi inside. Food is okay but overpriced. Decent enough chain of cafes although I've never been back to the Westgate branch since the terror attack a few years ago. Many people... More 

Helpful?
Thank Jambo2000
London
Level Contributor
26 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Start with the best thing there. The tricolade! This dessert is amazing. Other dish of note is the prawns swimming in butter. Love it. Otherwise the food generally is ok. The bread however, looks great but is at best, diabolical. Venue is decent. Service, along with the rest of Kenya, is poor.

Helpful?
Thank Like2flyalot
London, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Perhaps they were having a bad day , because the salad I had was good , coffee was great . I ordered a milkshake and it took 25 minutes and two reminders . There was an apology which i thought was good, but I wouldn't expect poor service at a place like this especially given the prices you pay at... More 

Helpful?
Thank kasukusays
2 reviews
3 of 5 bubbles Reviewed 2 weeks ago via mobile

The location and the ambiance was great but can't say the same for the food. The service was quick and didn't get to wait long to get our food, had the salmon bagel which was terrible. I might visit one more time and maybe try something else from the menu before I write this place off.

Helpful?
Thank Rose M
Level Contributor
53 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

I took a friend for breakfast before her flight and it was amazing! I love their pancakes the coffee and cakes were fresh as always.

Helpful?
Thank qudrahnizar

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$5 - $20
Cuisine
Italian, Cafe, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Delivery, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Takeout
Good for
Kids, Families with children, Business meetings, Bar scene, Large groups
Location and Contact Information
  • Address: Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 717 193895

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Artcaffe and other visitors
1 question
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10 months ago

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Questions? Get answers from Artcaffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?