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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Fast Food
Special Diets
Halal
Meals
Lunch, Dinner
View all details
meals, features, about
Reviews (116)
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90 results
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28
25
20
6
11
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LanguageEnglish
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Traveler rating
28
25
20
6
11
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Reviewed May 1, 2021 via mobile

This is a must visit place for burger lovers. Their burgers are so juicy, tender and delicious, be it chicken or beef. Chicken is crispy and juicy, beef is so tender too. Not only the food but their customer service is amazing too. Never have...I faced any problems in my order or with any staff. We came across this fantastic staff Catherine who made sure that not only us but everyone was enjoying their dining experience. She’s very good with kids and gives extra attention to them. Do try their burgers and make sure you say hello to her and you’ll know what I am talking about. Moreover the ambience is subtle and they’re following all the safety precautions.More

Date of visit: April 2021
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Reviewed April 3, 2021

Over priced burgers compared to what you could get with the same price from the other great burger franchises. Beef patty had a high amount of fat to meat, chicken burger was so average and the fries is so average as well. 2/5 overall

Date of visit: April 2021
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Reviewed February 2, 2021 via mobile

Visited Shake Shack just to try their new Cherry Blossom Shake. Amazing different taste. Friendly and polite staff Mall parking is available. Wheelchair accessible

Date of visit: May 2020
Helpful?
Reviewed February 16, 2020

A popular place for NY burgers & shakes for a quick lunch. Always consistent with taste & efficient service to get what you need in a short time !

Date of visit: February 2020
Helpful?1  
Reviewed January 25, 2020

I and my colleague decided to take dinner at Shake Shack Yas Mall since we are on the spot.The Bread of the Shack Burger is so so oily, i could vomit only what i'm eating as if i'm swallowing an oil burger.And staff doesn't mind...that as long as you paid. Staff are so noisy, keep shouting with each other and laughing hardly which is so so horrible in an expensive restaurant like this, I ask server to call the manager coz unfortunately she cannot handle it, when she called, one lady came and introduced as a manager, the one who is laughing hard with loud voice is the manager. No ethics at all!! decided to leave before we will be totally pissed!!More

Date of visit: January 2020
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Reviewed January 8, 2020 via mobile

Decided on a light lunch while visiting the Yas Mall. Found this restaurant had fast and efficient service and our meal of a chicken burger and a beef burger with cheese and bacon fries and coffee was enjoyable and tasty. Staff are keen to "up...sell" and we felt it was a little expensive for 2 meals but the food was not greasy and well cooked.More

Date of visit: January 2020
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Reviewed December 12, 2019 via mobile

We could taste the old oil in the deep fried ingredients. Also, I'm fairly certain they don't use real cheese on the potato fries. Plz give this review a thumbs up

Date of visit: December 2019
Helpful?2  
Reviewed November 2, 2019

If you are so hungry just get ready for the prices double of New York . Even the guys serve so nice better go a restaurant..

Date of visit: October 2019
Helpful?2  
Reviewed October 25, 2019 via mobile

For the price too small burgers, lot bone pieces inside. Really dissapointing...same I get at Burger King 70 % less and much more better quality. Never going to Shake Shack anymore

Date of visit: October 2019
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Reviewed September 28, 2019

Each item in the Menu of Shake Shack is of premium quality and delectable. The satiation of meat or veggie patties, the crunch of fresh vegetables, and striking pickles make the Burger of Shake Shack the tempting and delicious treat for fast-food lovers. The oozing...of melting cheese, the gratifying dips, and a mouthful of the bite of Burger cannot be missed in Shake Shack. The crinkle-cut fries with cheese compliments the Burgers. The hot and cold beverages are delicious. The consistency, balanced sweetness, and right temperature of beverages reflects the due diligence of Management of Shake Shack. The Salted Caramel Hot Chocolate is must-try; a slice of salt and perfect sweetness of the chocolate is praiseworthy. The concretes and shakes are equally consistent, and melt-in-mouth spreads.More

Date of visit: September 2019
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Frequently Asked Questions about Shake Shack

Yes, Shake Shack offers takeout services.

Shake Shack is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3