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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (747)
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660 results
Traveler rating
515
86
28
17
14
Traveler type
Time of year
LanguageEnglish
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Traveler rating
515
86
28
17
14
Show reviews that mention
All reviews brunch dim sum peking duck pancakes noodles chicken chinese food yum cha all you can eat nice food special thanks thank you so much amazing service queenie dimsum denny li
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Reviewed 4 weeks ago via mobile

We had a wonderful stay and the food was absolutelly wonderful. Jelyn Joyce Zung were very polite and made our stat more memorable. THANK YOU Shang Palace...

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 7, 2022 via mobile

When we avail for the Dimsum Lunch we expected it just to be okay, but when we're there they served a variety of deliciously good starters as well as Main Course. The food tastes so good and it was served as freshly cooked. My favorite...was the the Roasted Pi Pa Duck for the Starter and Sea Bass for the Main Course. Overall experience was great, the staffs are very accommodating.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 7, 2022 via mobile

We had a wonderful time during our visit here. Jelyn and the rest of the team were so accommodating. We enjoy the variety of food served and they were all so good. This restaurant is highly recommended especially for dim sum lovers.

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 28, 2022 via mobile

Wonderful food and fabulous service from Jelyn. So good, we visited two nights in a row. Would definitely recommend.

Date of visit: July 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 21, 2022 via mobile

We had the dim sum lunch, the menu was superb and delish! Great job to the chef! The service was impeccable from Maribeth, Deny, Saw & Kamal. They were all outstanding during our lunch birthday celebration. Thank you Shang Palace! Definitely we’ll be back!

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 21, 2022 via mobile

Excellent service from Denny, Mary, Saw & Kamal! They are so attentive and friendly. Had a lovely lunch @Shang’s Palace

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 21, 2022 via mobile

Had a birthday lunch here. The food was amazing. Really love variety kind of the dim-sum. I love the Spicy eggplant and spicy chicken. Also eggtart was so good! Definitely come back for another lunch.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 20, 2022 via mobile

We were group friends celebrating birthday of 2 friends. And it was fun, food was good and service was smooth. Special recognition from Maribeth, Kamil, Deny and Saw who were there serving us yesterday as well as team culinary and especially Ganis who had created...a delicious birthday cake. Also, Jane (from FO dept) who was assisting for the arrangement and communication with the team of Shang Palace. Really well done! It’s recommended place to go for dim sum and Chinese cuisine.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 20, 2022 via mobile

Attended friend’s lunch birthday party here. We were seated in private room for more privacy & convenience. Staff were very helpful, serving food on time, friendly & very supportive and accommodating to our requests. Food was yummy as usual and it was perfect amount &...selection for the occasion. Rightly recommend it for gatherings/party!! Love it!More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 17, 2022

Thanks for the good service Deny keep it up!!!! Nice food…………….. Still nice ambiance…………….. Good service……..

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 17, 2022

Cravings satisfied! Food is great. The ambience is very asian. Thanks to Deny for the warm hospitality.

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 10, 2022

Had my dads birthday lunch here and it was great, service and food was amazing, would definitely come back.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 27, 2022

very nice restaurant, excellent ambience, nice interior and superb service from Mr. Deny..thank you Sir!!

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 24, 2022

We thoroughly enjoyed our meal at Shang Palace during our stay at the Shangri-La. We started with the the Beijing Duck which was carved by the chef at our table, with the pancakes prepared for us so there was nothing for us to do but...tuck in while the rest of the duck was prepared for our second course. The food and service were excellent and well presented but the real star of the show was the lovely Maribeth who was an absolute delight. She and her colleagues made us feel so welcome and really enhanced our enjoyment of the meal. Thank you to all of them for a really lovely evening.More

Date of visit: May 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 18, 2022

It was a very pleasant surprise that I can make special request for food not in the menu, especially how spicy I would like it to be, ended with lovely family dinner in Shang Palce, staff was excellent in serving, thank you Marry the Restaurant...manager for providing best quality and best service, highly recommended and will be back with large group soon.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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LudlowMod
April 4, 2019|
AnswerShow all 2 answers
Response from tilda54 | Reviewed this property |
Yes they do serve alcohol. I would say at least AED 300, as the person above says.
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Frequently Asked Questions about Shang Palace

Yes, Shang Palace is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Shang Palace is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4