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Hours
Sun
10:00 AM - 11:30 PM
Mon
10:00 AM - 11:30 PM
Tue
10:00 AM - 11:30 PM
Wed
10:00 AM - 11:30 PM
Thu
10:00 AM - 11:30 PM
Fri
1:00 PM - 11:00 PM
Sat
10:00 AM - 11:30 PM
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$6.00 – $43.00
CUISINES
Cafe, European, British
Meals
Lunch, Dinner, Brunch, Drinks
features
Is this restaurant family-friendly?
Details
About
The English Tea Lounge overlooking the lobby is an obvious choice. Whether its morning or afternoon tea or herbal infusions, the sophisticated comfort is authentically English to the last detail. The menu is simple yet refined, dedicated to the traditions of English Tea drinking, hot savories, tartlets, pastries, cookies not to mention the traditional English scones, are served in an atmosphere that is reminiscent of an English country house. The English Tea Lounge is open for guest above 12 years of age only.
PRICE RANGE
$6.00 – $43.00
CUISINES
Cafe, European, British
Meals
Lunch, Dinner, Brunch, Drinks
FEATURES
Takeout, Reservations, Seating, American Express, Mastercard, Visa, Free Wifi, Accepts Credit Cards, Table Service, Non-smoking restaurants
Contribute
4.0
44 reviews
Excellent
19
Very good
13
Average
5
Poor
3
Terrible
4
ahmedalmazidi
Cardiff20 contributions
Aug 2021 • couples
A wonderful experience in every way. We ordered the English Afternoon Tea and it came beautifully presented and everything was delicious. The scones were nostalgic; they reminded me and my wife of our time in the UK. The service was impeccable. Would definitely come back at least once a month!
Written August 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SK-Management
Dear Ahmed,
Thank you for taking the time to share your review.
It was a pleasure to have you as our guest at the English Tea Lounge.
We are glad to know that you had an excellent experience, and we look forward to welcoming you back soon.
With kind regards,
The Management
Written October 26, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jvsmm1234
Camden4 contributions
Feb 2020 • none
Outstanding food with excellent customer service. They have plenty of tea and coffee options available. Sit back and relax in a comfortable atmosphere that feels just like home. Will not disappoint.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rubyrain123
Birmingham17 contributions
Sep 2019 • friends
Very impressed by the English tea lounge at the avenues mall The quaint decor and the sofas and settees loved the setting with the teapots dotted around opted for the afternoon tea which stayed it was enough for two people however 3 of us shared with some left over The scones were divine and the sandwiches were delicious loved the variety the staff were very kind as in catering to our tastes so we got to choose exactly which sandwiches and cakes we wanted All in all one of the best afternoon teas I have in comparison to the uk and the man who cane with the bill was very friendly asked us where we were from and engaged in conversation with us
Thoroughly enjoyable meal very filling and sorted us out for the long stroll through the mall
Written October 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SAOUD AWAD
Kuwait City5 contributions
Nov 2022 • family
The food and the place are good. The real bad thing was seat allocation. We made a booking, then we were told to set on certain tables. Even though the whole place was empty, when we asked for another table ,we were told that certain tables were booked for regular customers.. and can not be used by other guests… this is a terrible policy and I am not sure if Sheraton policy is like this.. that will be very strange and not acceptable at all..till we left the place. The rest-of the tables were empty…
Written November 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
St. Regis Kuwait
Dear Mr. Saud,
Thank you for taking the time to share your review of your recent experience at English Tea Lounge.
We have notified the team to look further into your comment and would ask you to accept our sincere apologies for the inconvenience you have encountered. Rest assured, we will look into all the points highlighted and take corrective measures.
We do hope you will give us another opportunity to continue serving you in the future.
Best regards,
The Management
Written November 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ghanim A
Kuwait City211549 contributions
Aug 2019 • solo
Two location in one list
I would like to gave a note
That it better to split the hotel one
From the mall one
Service good
location nice
Written August 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
0farhat
Kuwait17 contributions
Dec 2018 • family
Excellent service by front door staff. Very professional and helpful. Valet car service was free. We enjoyed the relaxing environment at the English Tea Room. We ordered 2 set afternoon tea meals. Darleejing tea is really nice. Assam tea leaves an bitter after taste for me. The scones with the clotted cream was amazing. We asked for English mustard this was not available. We did get a selection of mustards. They did the job with the quiche slices. The waiter/ waiteresses were not always around to top up the tea cups. A lot of the tables had reserved signs but were not all taken during our 3 hour visit. On the whole a wonderful relaxing experience.The staff all very professional and friendly. I will definitely visit again. The bathrooms were super clean.
Written December 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denaya W
Kuwait5 contributions
Dec 2018 • couples
We enjoyed our tea and scones in the quiet atmosphere on the comfy couches. The food was tasty and the tea was also. We could have easily split one pot of tea and one tray of scones.
Written December 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
B d A
Athens1009 contributions
Mar 2018 • friends
Again the grafting lacks subtlety and simplicity. Though it is a majestic space in the Avenues Mall conglomerate it is frugal, unconvincing, pseudo-English, pricey but if you are a theatricality fan and have to sit somewhere give it a lugubrious try
Written March 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mona
164 contributions
Dec 2017 • couples
Thanks to all the staff . Thanks to the Chef for great food . Thanks to the servant for the great service 👏🏻👏🏻👏🏻👏🏻
Written December 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmad
Kuwait City20 contributions
Nov 2017 • family
The worst experience ever had occurred in Sheraton branch. I came with my family and we were 3 people and a minor. We ordered 3 drinks and 2 sweets. After that, the manager came to us and told us that we have to order for each of us at least 1 drink and 1 sweet or we have to leave the Cafe. This is not the first visit but this time was different. Please don't try to visit it or you'll be kicked out!
Written November 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hadoya A
Kuwait1 contribution
Nov 2017 • none
We were there at night and the manager just kicked us out,, I don’t recommend it at all specially Sheraton branch
Written November 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmad B
21 contributions
Sep 2017 • friends
I visited the lounge with friend to have a cup of tea on Sunday at 10:00 pm.
The place is really nice and that's why I give 2 points only for the place.
The order taker was good too, however the chef was Really shows very bad body language passing in front of us while eating and singing!!!
Write the comment only to avoid it in the future as it really effect the place.
Written September 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachael C
Cardiff13 contributions
Feb 2017 • couples
Visiting my husband, who works in Kuwait, I really wanted a good cup of Earl Grey. We were most disappointed to see that despite being preferred as a quality service, the sugars were in packets in the holder. It should be sugar cubes in silver service.
No milk or lemon was offered and the tea was very stewed.
Overpriced and not the quality service I've experienced in 5 star tea rooms in England I'm afraid.
Written February 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SK-Management
Dear Mrs. Rachael,
Thank you for taking the time to review our English Tea Lounge. We are sorry to hear of your experience and apologize for any inconvenience.
We do look forward to welcome you back in the future!
Kind Regards,
Written February 15, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Salah Almudhhi
Kuwait City125 contributions
Dec 2016 • couples
With ward welcome from Mr. Mark and his staff, this place is my weekly visit and every time I come to the Avenues mall. Try the new dates pudding with Turkish coffee while sitting outside on comfy sofas.
Written December 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salah A
208 contributions
Aug 2016 • couples
The place worth to be in!!! Luxury seats excellent food. If you really want to have great relaxing break go for it.
I like the one in Sheraton as its more quite lovely atmosphere!!
The decoration and the plates are amazing.
Written August 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SK-Management
We really appreciate your nice feedback about our food . Our customers satisfaction is a must for us.
Thank you and we do look forward to see you again at Sheraton Kuwait.
Kind Regards,
Written August 21, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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