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Crowne Plaza Hotel, 103, Al-Farwaniya | Al Farwaniyah Governorate, Kuwait City 81006, Kuwait
+965 1848 111
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41 Reviews from our TripAdvisor Community

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Showing 37: English reviews
.الكويت
Level Contributor
42 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 21, 2015 via mobile

Some days you will find everything perfect, other days it will be hardly bad to describe; cold & salty, waiting for a long time to be served, not friendly staff :-(

Helpful?
Thank Dr-Suad A
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 20, 2015

Whenever you are hungry and you want to really have the best Iranian food? they have the best Muttabel in Kuwait

Helpful?
Thank eng3jmi
Beirut, Lebanon
Level Contributor
27 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 31, 2015 via mobile

Ok so I went with my mom, husband and 3 month old baby to this place at 360 mall. Staff were very friendly and attentive ..... Go figures since its part of an international chain hotel. We ordered shabestan salad and some spinach hot appetizer they bother were quite good but the best dish was the kebab koubideh I have... More 

Helpful?
Thank Dina-M-Ayoub
crowneplazakw, Public Relations Manager at Shabestan, responded to this review

Dear Valued Guest, On the very outset thank you for your valuable feedback. Kindly accept our apology for not meeting your service expectations. our team is briefed on a daily basis about the service standards to be delivered, we will further put more efforts into our training. Thank you for appreciating our food, your feedback has been communicated to our... More 

Kuwait City, Kuwait
Level Contributor
101 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed July 17, 2015

There's not much to say about this place. The restaurant definitely "looks the part" but the food is salty and overpriced. Service is incredibly slow and the staff don't want to be there. I want to say that might be an overall problem at this hotel because the staff at the coffee shop were just as inattentive.

Helpful?
Thank Fatmahal
crowneplazakw, Public Relations Manager at Shabestan, responded to this review

Dear valued Guest, Thank you for your valuable feedback. Kindly accept our apologies for not meeting your expectations you feedback clearly suggests we could have done better. The feedback regarding food being salty overpriced, and slow service was communicated to the respective colleagues. Once again accept our apologies, we will work towards improving our service and food standards. If provided... More 

Kuwait, Al Kuwayt, Kuwait
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 24, 2015 via mobile

Whenever you are hungry and you want to really have the best Iranian food? Like very delicates cocked rice and testy lamp, checking or even sea food?? Go to Shabestan! Located in 360 mall and crown plaza hotel. Every time I told my wife How about Shabestan? The answer is YES! One of their best dishes that can handle around... More 

Helpful?
Thank Salah A
crowneplazakw, Public Relations Manager at Shabestan, responded to this review

Dear Valued Guest, On the very outset we would like to thank you for your valuable feedback. We are delighted to see such kind words from you regarding our restaurant. It gives us great pleasure in providing you with delicious meal. Your feedback has been communicated to our colleagues. We look forward to welcoming you back again very soon. Regards,... More 

Chesterton, Indiana
Level Contributor
262 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed March 5, 2015 via mobile

Probably the best mixed grill meat I have eaten since arriving in Kuwait City a year and a half ago. The rice was amazing, fluffy and tasty. I thought the bread was great too. Service was average. We were not offered additional bread and it felt like we were more of a bother than true guests of the restaurant.

Helpful?
1 Thank Marie A
crowneplazakw, Public Relations Manager at Shabestan, responded to this review

Dear Valued Guest, On the very outset we would like to thank you for providing us your feedback, it helps us constantly improve our service standards. We apologise for not being able to provide the best service experience, your feedback has been communicated to the team and necessary steps will be taken to enhance our service standards. We also would... More 

Saar, Bahrain
Level Contributor
183 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed January 30, 2015

Starters, starters and starters. Just keep them coming. The smoked aubergine puree (well more of a paste) is just yummy. Grilled meats are grilled meats, but fair dos, they do a good job here - we just pitched in with a bunch of mixed grills with extra lamb chops, which were really good. Service is good; we had a veritable... More 

Helpful?
Thank Martin C
crowneplazakw, Public Relations Manager at Shabestan, responded to this review

Dear Valued Guest, At the very outset we would like to thank you for writing us your feedback, we take the feedback to improve and better ourselves. We are glad to know you had a good experience at our restaurant. Thank you for mentioning the service standards and food quality of our restaurant. We look forward to seeing you back... More 

Level Contributor
36 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 17, 2014 via mobile

Very good restaurant 🍴. Very tasty 😋 cooking meat. Prices seem to be expensive but actually quantity is much with unique taste. Big plates is engough for 2 parsons.

Helpful?
Thank Jean Michel M
Kuwait
Level Contributor
107 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed November 28, 2014 via mobile

The top in everything be it service, speed, ambiance and food taste and quality. Chelo Kebab -E-Torsh is a must to try.It is charcoal grilled beef tenderloin cubes marinated in pomegranate syrupwith herbs and walnuts with huge portion of rice on the side.such an amazing combination! The prices are not cheap though but definitely worth the taste and quality of... More 

Helpful?
Thank Cindy-Pat-H
Level Contributor
47 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 6, 2014 via mobile

The menu is nice typical persian cuisine, the food is top notch and the service is hotel class. The price however is high a bit, good for family and friends.

Helpful?
Thank A D

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Middle Eastern, Persian, Halal
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Delivery, Takeout
Good for
Families with children
Location and Contact Information
  • Address: Crowne Plaza Hotel, 103, Al-Farwaniya | Al Farwaniyah Governorate, Kuwait City 81006, Kuwait
  • Location: Middle East  >  Kuwait  >  Kuwait City
  • Phone Number: +965 1848 111

Questions & Answers

Questions? Get answers from Shabestan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?