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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, Turkish, Middle Eastern
Special Diets
Vegetarian Friendly, Vegan Options, Halal
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
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meals, features
Reviews (1,378)
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720 results
Traveler rating
369
200
53
42
56
Traveler type
Time of year
LanguageEnglish
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Traveler rating
369
200
53
42
56
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All reviews ice cream baklava turkey kunafa cake istiklal street branch desert terrace sultanahmet
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Reviewed 2 days ago

I had to wait 50min just for drinks absolute horrible service and he constantly wanted us to buy tea Glad i not ordered food could be much longer

Date of visit: June 2022
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Reviewed 1 week ago via mobile

I ordered a quinoa salad. The quinoa was uncooked. When I complained, they told me it is supposed to be like that. We paid and left. Never again

Date of visit: June 2022
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Reviewed 1 week ago via mobile

it was a great day I visited Mado about eight years ago, and today, when I returned to Istanbul, I went to Taksim Square and then Istiklal Street for a walk and shopping, until I reached Mado at the end of Istiklal Street. The place...is clean, beautiful and lively, the servers are friendly, I ordered a hearty meal of meat and a Greek salad, then Turkish kunafa and tea. Food: very tasty Location: clean Time: I didn't feel late Treatment: excellent Prices: good I highly recommend itMore

Date of visit: June 2022
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Reviewed 3 weeks ago via mobile

Mohamed was really good! The rafello cake was amazing. Really great service and pleasant ambience. Will definitely visit again!

Date of visit: June 2022
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Reviewed 3 weeks ago via mobile

I've been visiting istanbul and eating at mado for like 10000 times and reviewed it as the best. This review is dedicated for the branch i went for in istiklal street and I don't know if it is this terrible at other branches. We ordered...me and my 2 sisters lentil soup which was okay however we tried it before in other visits and it was better. Then we asked for tavuk and köfte which weren't available as told by the waiter who doesn't understand bare english. Then we ordered sucuklu yumurta and menemen. When plates arrived sucuklu yumurta had a very bad smell! For the menemen it was very bad. Same comments for the taste. It's not the first time i go to mado and eat! But this time was like a horror movie. We left everything as it is on the table, paid the check and left disappointed. I will make sure not to enter this place anymore. Service is slow, food is bad and smelly, and most of the things you order are not available... Delete it from the menu then! Unfortunately, as a frequent visitor and ex-lover to mado, me and my siblings were very disappointed.More

Date of visit: May 2022
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Reviewed 4 weeks ago

Came into this establishment for some tea & desserts. After being told what wasn’t available to order (about 50% of the menu), the waiters seemed displeased that we hadn’t ordered enough! They seemed bothered by our every move after this, even when we were trying...to order more food. Now we don’t speak Turkish but it doesn’t take a genius to read body language - slamming menus, cutlery & telephones down is pretty ubiquitous in the modern society & to do this in front of paying customers is just unacceptable. We promptly paid & left - having discovered that we’d left something inside we went back to get it only to be met with more sneering remarks from the waiters - who then proceeded to lie that they were saying “good evening”. We will never be returning there to eat, I would highly recommend you do the same.More

Date of visit: May 2022
Helpful?1  
Reviewed 4 weeks ago

Be warned if you have kids then this not a place for you to visit. It seems kids are not allowed to laugh or even talk here as we were spoken to rudely, had menus thrown in frustration near our table and to top it...off Staff then proceeded to talk about us in front of us, laughing and pointing and making what seemed to be rude comments in the native language. I would give 0 stars if possible as both us and the kids were left extremely unhappy. Terrible customer service, AVOID AT ALL COSTS!More

Date of visit: May 2022
Helpful?1  
Reviewed May 18, 2022

Simple the best breakfast we had on our three weeks holiday in Turkey Everything we had was fantastic and very fast service Highly recommended

Date of visit: April 2022
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Reviewed May 16, 2022 via mobile

The atmosphere is amazing , waiters are ok but they could get verry arogants if you ever adress anything wrong . I asked for baqlava with ice-cream among other things , but the baklava had hair all over , when i showed it to the...waiter he acted indifferent but did change it , however the second piece i got had hair as well . When i adressed it to the person behind the sweet counter at the icecream section, he was really rude and unprofessional and his answer was " what do you want me to do for you ! Its windy outside and the hair is sticking to the baklava ! . After this answer and his attitude i just walked away . I asked after that for a tea but the tea tray that i got looked like it was used , the slice of lemon was half squeezed , the tea plate and the coaster flooded with tea , also the tea tray setup was not set as the cute tea tray set-up you receive normally at MADO (messed up and No flowers like other guests seated next to us !!! )Well i dont know if the service i got from Mado waiters was a result of my complain or was i supposed to eat the baklava with the hair on it to please them , but please just becareful of what you are eating especially in this branch !More

Date of visit: May 2022
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Reviewed May 6, 2022

Mado on the Istiklal street with the rudest staff, we‘ve ever met in whole Turkey. Especially 2 of them. It is also not worth to visit anymore the Istiklal street. It can happen just within seconds that you are in the middle of a fight...because of the rudeness of the people, at the exchange counter, taxi, Mado and really in every store. It’s like visiting a“refugee camp“. Especially the baklava Mado place, the cashiers slep you the money right into your face and the bought baklavas as well. Better save your energy and your nerves and avoid this place. Also the taxi drivers around the Taksim square are unbelievable, they refuse you giving a ride if they think it is a short range or even if they think it is not worse for them bcs it is not enough money to earn with a minimum input and a maximum output. It used to be a very nice place but not anymore. And we will never ever enter again a Mado chain in whole Turkey any more!!!More

Date of visit: May 2022
Helpful?5  
Reviewed May 5, 2022 via mobile

Widest spread of Baklava Great choice of ice cream Highlight was the khenafeh with ice cream Great service Took home a box of bhaklava - even after 2 weeks of refrigeration - feels quite fresh

Date of visit: May 2022
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Reviewed May 5, 2022

Lovely & very tasty oriental sweets and ice cream. Highly recommend visiting their shops in Istanbul. Dr. Shahira Abdel Shahid

Date of visit: April 2022
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Reviewed April 30, 2022 via mobile

Great turkish-style desserts and all kinds of sweets! I would reccomend for the nice atmosphere, great stuff and nice location! We ordered baclava, kunefe, macarons and an interesting chocolate-biscuit!

Date of visit: April 2022
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Reviewed April 28, 2022 via mobile

I don't know why turkish people avoid Mado. I went there few times and I was pleasantly surprised with interior, service, food and drinks. It is not expensive as many think. Their salep is 👌👌👌

Date of visit: March 2022
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Reviewed April 3, 2022 via mobile

The desserts were fresh and amazing! Baklava and Ice cream was great. Only problem is that the staff members took a while to come and serve us and we had to call them to take our order. One of our desserts also came very late...and we were pretty much done.More

Date of visit: March 2022
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Questions & Answers
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564khalila
June 16, 2019|
AnswerShow all 7 answers
Response from Doaa84 | Reviewed this property |
The one in İstiklal street was great and very nice Turkish stuff
1
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August 15, 2017|
AnswerShow all 4 answers
Response from SALAH M | Reviewed this property |
Hi everybody it's me again The Mado in Kadiköy is best and the staff was helpful & kind . Salah
2
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August 15, 2017|
AnswerShow all 2 answers
Response from AyaEnaas | Reviewed this property |
They're slow to serve but I think the food delicious and clean, Actually I like to eat there specially breakfast 😊👍🏻
1
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Frequently Asked Questions about Mado

Yes, Mado offers takeout services.

Mado is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 4
  • Atmosphere: 4