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The t-Lounge by Dilmah

| Shop #04, Arcade Independence Square, Colombo, Sri Lanka
+94 11 2 662522
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Overview
  • Excellent54%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible4%
Travelers talk about
“crepes” (11 reviews)
“spicy chicken” (4 reviews)
“cake” (6 reviews)
Restaurant Hours
CUISINES
Cafe, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
| Shop #04, Arcade Independence Square, Colombo, Sri Lanka
All Details
Write a ReviewReviews (187)
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1 - 10 of 151 reviews

Reviewed July 31, 2018 via mobile

Good little tea house. Very similar to t2 in the UK. Great variety of tea offered. Really nice ambiance. Close to ministry of crab. However closing times online state it shuts at 11pm on a Sunday. We were told at 10.30pm that shop was closed...More

Thank naz321
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded July 31, 2018

Hello Naz, We deeply regret this unfortunate situation and apologize for the unpleasant experience you had to face. We do take our complaints very seriously & will immediately look into the matter. If you could, please inbox us your contact details to teatime@teainspired.com so we...More

Reviewed July 18, 2018 via mobile

Cosy, comfy ambience. Good customer service. Although their food menu is small, there is something to satisfy everyone. Delicious food. Must try the meat treat pizza. It’s one of the best in Colombo. Mid price range. Had a very positive experience there.

Thank Diniri
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded July 19, 2018

Hello! Thanks for your review. We're thrilled to know you enjoyed the tea & food that we serve here at our t-Lounge & we very much appreciate your feedback. You're most welcome to drop in again sometime. Regards, Orshadi

Reviewed July 16, 2018 via mobile

Recently visited Colombo and my family and I visited this lounge more than once for a refreshing cup of delicious tea. Staff was friendly, lounge was comfortable and atmospheric.

Thank Lauren C
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded July 16, 2018

Hello! Thanks for your review. We're thrilled to know you enjoyed the tea that we serve here at our t-Lounge & we very much appreciate your feedback. You're most welcome to drop in again sometime. Regards, Orshadi

Reviewed June 24, 2018

If you support racism, discrimination, aggression and color-bar, this is your kind of place. If you are a foreigner or a Sri Lankan who honors respect and courtesy for all people regardless their skin color and nationality, and if you believe decent customer service includes...More

1  Thank SUSIE m
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded June 25, 2018

Hello Susie, We deeply regret this unfortunate situation and apologize for the unpleasant experience you had to face. We do take our complaints very seriously & will immediately look into the matter. If you could, please inbox us your contact details for us to get...More

Reviewed June 24, 2018 via mobile

went in the evening around 7 pm over the weekend. not crowded. ordered a few items of food including tandoori chicken on a waffle. takes awhile to bring...over 25 min. in a place like this it should be sent within 20 min. staff need a...More

Thank Moderage M
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded June 25, 2018

Hello! Thanks for your review. We're thrilled to know you enjoyed the tea that we serve here at our t-Lounge & we very much appreciate your feedback, will takes steps accordingly. You're most welcome to drop in again sometime. Regards, Orshadi

Reviewed April 20, 2018 via mobile

After several visits to Dilmah over the 6 months of my stay here in Sri Lanka, I can confidently say that the service in these lounges are one the worst in town. I am very surprised to see the 'obviously' fabricated reviews, as I was...More

Thank DrAlexandraA
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded April 22, 2018

Hello Alexadra, We deeply regret this unfortunate situation and apologize for the unpleasant experience you had to face. We do take our complaints very seriously & will immediately look into the matter. We would appreciate if you could mention us the date and time of...More

Reviewed April 12, 2018 via mobile

This place is great for having tea and coming with friends. The service is superb and the ambience is good and perfect. Right next to main attraction. If you feel tired of walking specially in the hot weather this is a place to be.

Thank Simonest
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded April 15, 2018

Hello! Thanks for your review. We're thrilled to know you enjoyed the tea that we serve here at our t-Lounge. You're most welcome to drop in again sometime. Regards, Orshadi

Reviewed April 3, 2018 via mobile

Who ever visits this place must try their many variety of iced teas. Every tea they have on the list has an amazing taste. Best beverage to try when the weather outside is hot. Highly recommended!

Thank Hirudya B
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded April 4, 2018

Hello! Thanks for your review. We're thrilled to know you enjoyed the tea that we serve here at our t-Lounge. You're most welcome to drop in again sometime. Regards, Orshadi

Reviewed March 23, 2018 via mobile

We stopped at this place for a quick refreshing drink after 2 hours of wallking in thé scorching heat. Thé place is nice, prices are acceptable, but thé service is very slow évén with two tables . We drank some t-shakes, they were very good.

Thank Bui S
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded March 25, 2018

Hello! Thanks for your review. We're thrilled to know you enjoyed the tea and the food that we serve here at our t-Lounge. You're most welcome to drop in again sometime. Regards, Orshadi

Reviewed March 12, 2018

We have visited the place to have a quick bite and drinks. Tea infused food are very refreshing and staff was amazing. We should visit this place more often.

Thank eclakmal
Dilmah T, Manager at The t-Lounge by Dilmah, responded to this reviewResponded March 12, 2018

Hello! Thanks for your review. We're thrilled to know you enjoyed the tea and the food that we serve here at our t-Lounge. You're most welcome to drop in again sometime. Regards, Orshadi

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Ask a question
Questions & Answers
Ruzaiq F
May 18, 2018|
AnswerShow all 2 answers
Response from angela s | Reviewed this property |
It should be on the website. Please check. It's not of concern to me so I haven't bothered to make note of it.
0
Votes
Boa A
January 8, 2017|
AnswerShow all 4 answers
Response from Dilmah T | Property representative |
Hello Boa A, thank you for your note. It's always nice to know that our patrons are happy with the experience we strive to provide at the t-Lounge. Please feel free to drop in when you get a moment. We hope you have a great... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Free Wifi
Good for
Families with children, Kids
Location and Contact Information
  • Address: | Shop #04, Arcade Independence Square, Colombo, Sri Lanka
  • Location: Asia  >  Sri Lanka  >  Western Province  >  Colombo
  • Phone Number: +94 11 2 662522
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