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Hutong Restaurant

Hutong Restaurant

Someone from this business manages this listing.
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+976 7702 7799+ Add website
Hours
Sun
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
Mon
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
Tue
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
Wed
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
Thu
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
Fri
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
Sat
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
4.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$7.00 – $39.00
CUISINES
Chinese, Asian, Szechuan, NorthEastern Chinese
Special Diets
Vegetarian friendly
meals, features
Does this restaurant serve Shanghai food?
About
Delivering exceptional Chinese cuisine and culture in the centre of the city, Hutong restaurant serves the best Beijing duck and versatile options to cater to everyone's cravings. With an unbeatable back-drop of the city; our private dining rooms are undoubtedly preferable for celebrations, intimate family gatherings, relaxed and corporate dining.
PRICE RANGE
$7.00 – $39.00
CUISINES
Chinese, Asian, Szechuan, NorthEastern Chinese
Special Diets
Vegetarian friendly
Meals
Lunch, Dinner, Drinks
FEATURES
Takeout, Reservations, Private Dining, Seating, Parking Available, Serves Alcohol, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service
4.5
4.5 of 5 bubbles71 reviews
Excellent
42
Very good
14
Average
11
Poor
1
Terrible
3

These reviews are machine translated from their original language. Show machine translations?
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SEAchange2018
Ulaanbaatar85 contributions
4.0 of 5 bubbles
Feb 2020 couples
Had a hankering for Chinese and Hutong did not disappoint. Food was well presented and tasty, pleasantly the price was quite reasonable as well. Take away the costing an exorbitantly marked up bottle of wine and two people ate well for around $30. We ordered a pork dish, a chicken dish and fried rice. Generous portions and very tasty. Reccomended.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Hote... U
Dear SEAchange2018, Thank you for sharing your dining experience with us! We are glad to hear that our restaurant made a great impression on you and we look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager
Written February 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gavin W
Ulaanbaatar53 contributions
4.0 of 5 bubbles
Apr 2020 none
I have eaten her a few times with pre-arranged means, this was my first time ordering. The food is good and the place is relaxing, its the service that lets it down. Fried rice arrived about 20 mins after the other food................already had enough by then, lucky the do a doggie bag.
Written April 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Hote... U
Dear garwatt, Thank you for providing us with a feedback which allows us to continually improve our service standards and food qualities. I have shared your comments with our team and will ensure necessary improvements are made. We appreciate your time in sharing this review and hope to have another opportunity to welcome you back soon! Sincerely, Terence Tan | General Manager
Written May 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Livseventyr
Pyeongtaek69 contributions
5.0 of 5 bubbles
Sep 2022 couples
I was pleasantly surprised on the quality and amount of food served. It was way too much to eat which is a great thing because we got a lot of value for our money. The food was all excellent and cooked perfectly. I will definitely be coming back for another large dinner.
Written September 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stuart H
Perth2 contributions
5.0 of 5 bubbles
Mar 2021 friends
Amazing food, the service was fantastic. We were well taken care of by Saraa and her team. Two of my friends are Muslim so the staff were very considerate to their menu requirements. Great value for money. On a side note, the restrooms were even outstanding. The restaurant top to bottom is beautiful.
Written March 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Hote... U
Dear stuarthP590ER, Thank you for sharing your dining experience with us. We are very pleased to hear that we were able to surpass your expectations and our staff was able to make your dining experience more delightful. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Sincerely, Terence Tan General Manager
Written April 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sunshine26682994593
1 contribution
5.0 of 5 bubbles
Dec 2024 business
You're the best in Mongolia? A good Chinese restaurant with a good cospa. This is a great restaurant where you can casually eat Peking duck 👍 You need to be a little careful when ordering, as the amount of each dish is large. It's delicious.
Automatically translated
Written December 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alexander Mokretsov
Chalong2332 contributions
5.0 of 5 bubbles
Oct 2023 friends
Located on the third floor of Shangri-La hotel close to the city center. Excellent service and atmosphere. Amazing design. Great private room which you can book for big company of people without placing are deposit. The food is just exquisite, everything we ordered was just amazing. They have set for 6 people on the menu which you can easily feed 10 to 12 people with. Very good deal.
Written October 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeff K
Pittsburgh2438 contributions
3.0 of 5 bubbles
Apr 2024 couples
My expectations were pretty high for this restaurant as it’s in the Shangri-la Hotel which is top notch. The food was generally good. My seafood hot and sour soup was very good as was my Szechuan chicken dish. My wife’s pork dish was below average. Service was below average. They forgot my wife’s soup. It took forever for the food to come out. We had to chase someone down for a wine refill. They use I-pad menus which were horrible. They had inconsistent information and shut down on us several times. Overall I gave them a 3 based on a 4 for food and a 2 for service.
Written April 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Ulaanbaatar
Dear JMK-Pittsburgh, Please accept our apologies for the unpleasant experience that you had encountered at Hutong. We certainly have areas for improvement and customer comments are extremely valuable to us to further improve our standards. Thank you for your concerns and we will make sure necessary improvements are made for our service.
Written April 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Um_Bre_La
Trier185 contributions
5.0 of 5 bubbles
Jun 2024 couples
Besides great Mongolian restaurants and fantastic tasting Mongolian Cuisine, it was too tempting getting a Peking Duck at Hutong. What to say - no regrets The location at Shangri-La hotel is easy to find and offers a modern and luxurious guest room. The service was very attentive. When ordering we got the hint on preparation time for the duck. Quality of the food was excellent and the duck served at table gave a great experience. Definitely worth to visit when longer in Ulaanbaatar and you want to eat Chinese food.
Written July 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Ulaanbaatar
Dear Um_Bre_LA, Thank you for sharing your feedback with us.
Written July 2, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Javi M
Ulaanbaatar3 contributions
3.0 of 5 bubbles
Aug 2024 friends
I came to Shangri-la’s breakfast couple of days ago it was good- so thought about having my friends over for dinner at their Chinese restaurant which ended in disappointment- how much the food is good if the service is not so great whole meal is kind of ruined. Terrace, and dining area is nice, little crowded but nice. From the entrance it has unique features I loved the Chinese arch by the host stand, Food- ok their duck is to die for food was amazing, cold appetizers were good as well. Only thing was their drink options- not many wine choices- they had quite a few wines listed on the menu but they were all out, which I was bummed about. Ok now the real talk- SERVICE! I’m not sure how 5 star hotel staff doesn’t speak decent English, server Khuln couldn’t communicate with me and she seemed somewhat frustrated with me, there was no manager in sight when needed.
Written August 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Ulaanbaatar
Dear Javi, Thank you so much for bringing this issue to our attention. We hope you'll give us a chance to make things right and improve your experience for the future.
Written August 11, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

foodfinancetravel
Vancouver73 contributions
1.0 of 5 bubbles
Aug 2024 couples
The food is about the same quality as you would get from a food court Chinese place but in a fancy atmosphere. Service is the worst. Food took about an hour to come out then staggered after that. I dont know whats happening in the kitchen but its obvious its totally mismanaged. Servers will not follow up with you to see if you need more drinks. Saw two other tables have to get up and find their servers. The best place I ate in Ulaanbaatar was Bull. Go there instead. I will probably get a reply from management saying this feedback will help them improve. Its all for show. Others have complained and they said the same thing and havemt improved. Shows they have zero interest to improve.
Written August 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Ulaanbaatar
Dear Guest, We regret we did not provide a perfect dinning experience. Your review is appreciated and we will ensure necessary improvements are made to improve our service.
Written August 19, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mendbnnn
Ulaanbaatar1 contribution
5.0 of 5 bubbles
Nov 2024 family
really nice restaurant the atmosphere is good.recomendation on waitress clothes tho its really pale n white which is boring in my opinion
Written November 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lily Ann
Marseille2 contributions
5.0 of 5 bubbles
Nov 2024 business
Best chinese food restaurant in the Ulaanbaatar city, business lunch here is amazing. Definetely come back here again.
Written November 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Edwin P
2 contributions
1.0 of 5 bubbles
Aug 2024 family
Writing this review as I find it necessary to mention this restaurant’s lack of professionalism and ability to run a high end restaurant. There are too many red flags during our dinner last night, I will try and keep it concise. - When our order was placed it took 1 hour for the dishes to arrive. - Once they did arrive, they came on by one. One dish arrived 1 hour and 45 minutes after having ordered it. - During the process of the point above we did get 2 dishes that were not ordered by us. - A waiter dropped a plate with food and shattered on the floor, this was ‘cleaned up’ 20 minutes later. We had to remind them to clean it up. Once cleaned up, there was still pieces and food on the floor. - About 1 hour after the first dish was dropped, another waiter fell with a whole tray of dishes because the ground was still not cleaned properly, unfortunately the waiter injured his wrist during the fall. - We ordered a glass of wine 2 times without it ever coming. We then finally managed to order the glass of wine with the manager, but it never came. What really was ASTONISHING is that the manager took a wine order at the table next to us after we have ordered with him and they received their wine order. - I also want to add, we also ordered two other items but they never came. - FINALLY, once we ordered the bill all the items we had asked for that never came were on the bill + a bottle of wine that we never ordered. Apart from that the food was good 👍
Written August 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Ulaanbaatar
Dear Edwin P, Thank you for taking the time and sharing us your experience at Hutong. Your constructive comments are well appreciated and we will ensure necessary improvements are made accordingly. We hope you will give us a chance to make things right and improve your experience for the future.
Written August 11, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Calvin A
Ulaanbaatar1 contribution
5.0 of 5 bubbles
Apr 2024 family
The food was amazing and delicious, will definitely come again. Recommend to anyone who loves authentic Chinese cuisine!
Written April 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Ulaanbaatar
Dear 533calvina, We thank you for sharing your dinning experience with us.
Written April 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GlobeTrotting55015
Brisbane135 contributions
4.0 of 5 bubbles
Jun 2022 solo
Had dinner here during my stay at the Shangri-la. A few things were not available but I found the dumplings I had to be tasty. Service could have been a little more proactive but were friendly
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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HUTONG RESTAURANT, Ulaanbaatar - Menu, Prices & Restaurant Reviews - Tripadvisor

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