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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
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meals, features, about
Reviews (1,734)
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1,386 results
Traveler rating
697
477
139
42
31
Traveler type
Time of year
LanguageEnglish
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Traveler rating
697
477
139
42
31
Show reviews that mention
All reviews brunch salad chocolate cake sandwiches pancakes mango burger shop downstairs vietnamese coffee great coffee second floor loi khoi saigon balcony design city
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Reviewed August 18, 2020 via mobile

Never seen employees of a high-end coffee/restaurant despising, mocking and judging in front of your face and thinking that their customer can’t hear it? Now we have that in L’uisine. This make me feel extremely offended and I am a Vietnamese. Hope to work with...the manager to fire those people or if you still keep them working, I might report this to higher authorities.More

Date of visit: August 2020
Helpful?1  
LUSINECAFE, Guest Relations Manager at L'Usine, responded to this reviewResponded August 21, 2020

Dear bon3bx, Thank you for sharing your experience with us. First of all, we would like to apologize for the experience you had at our restaurant. Would you mind sending us a message with more details such as location, time and date? As we would...More

Reviewed May 25, 2020 via mobile

This is a place that you really want to discover when you travel. Very cool decor! Best carrot cake ever!!

Date of visit: May 2020
Helpful?
LUSINECAFE, Marketing at L'Usine, responded to this reviewResponded May 28, 2020

Dear Cristianf569, Thank you for the 5-star rating! We are glad to hear you had a great experience at L'Usine and especially like our carrot cake. Hope to welcoming you again soon! Sincerely, L'Usine Team

Reviewed March 7, 2020 via mobile

Nice venue, interior was cool and rustic. Staff were friendly and food was nice. We had a great breakfast here. Only down side was that the portions were quite small, hence 4 and not 5.More

Date of visit: March 2020
Helpful?
LUSINECAFE, Guest Relations Manager at L'Usine, responded to this reviewResponded March 12, 2020

"Dear Alex B, Thank you for sharing your experience with us! We are glad to know that you enjoyed your last visit at L'Usine. We pride ourselves on excellent location, product quality and customer service. We aim high on bringing our customers the most delightful...More

Reviewed March 5, 2020

L'Usine became a well-known franchise in recent years... started with one small location which was hidden in Dong Khoi street, now having 5 shops spread around the city... the place offers a great ambiance with a Parisian atmosphere... the food is nice (not amazing)... can...suite breakfast lanch and Branch... great place to open your laptop and clear some work from your list of tasks...More

Date of visit: March 2020
Helpful?
LUSINECAFE, Guest Relations Manager at L'Usine, responded to this reviewResponded March 12, 2020

"Dear Eatgooddiehappy, Thanks for sharing your experience at L’Usine. Our team will be pleased to hear that you have enjoyed our decoration. We aim high on bringing our customers the most delightful experience, your feedback means a lot to us! Looking forward to welcoming you...More

Reviewed February 22, 2020

little bit hard to find, on the second floor of a big building on the opposite site of the caravelle hotel, where nice foot is served at reasonable prices.

Date of visit: February 2020
Helpful?
LUSINECAFE, Owner at L'Usine, responded to this reviewResponded February 27, 2020

Dear Thomas A, Thank you for taking the time to write a review about L'Usine. Glad to hear your overall experience with us is great. Looking forward to welcoming you again soon! Sincerely, L'Usine Team Sincerely, L'Usine Team

Reviewed February 22, 2020 via mobile

Food was good. 590,000 for 2x breakfasts and a coffee. I would get it for the same price in Ireland.More

Date of visit: February 2020
Helpful?
LUSINECAFE, Owner at L'Usine, responded to this reviewResponded February 27, 2020

Dear eim, Thank you for taking the time to share your feedback. We are glad to know that you enjoyed your last visit at L'Usine. We pride ourselves on excellent location, product quality and customer service.  Our pricing also reflects our very central location and...More

Reviewed February 9, 2020

Saw this place from the hotel and decided to call in for lunch whilst exploring the shops. Glad we did the food was really good and great valueMore

Date of visit: January 2020
Helpful?
LUSINECAFE, Owner at L'Usine, responded to this reviewResponded February 13, 2020

Dear BuzzyBristol, Thank you for sharing your experience with us. We are glad to know that you enjoyed your last visit at L'Usine. We pride ourselves on excellent location, product quality and customer service. We will pass your feedback to our team.We hope to see...More

Reviewed February 7, 2020 via mobile

Nothing more I could ask for than all day brunch. Smoothies were amazing and the omelette I had was quite tasty. Unfortunately had a few very drunk customers that elevated the noise level but that’s nothing on this fine establishment. Chocolate cake was delicious and...I would definitely recommend this place, especially after a haircut at Brother’s!More

Date of visit: February 2020
Helpful?
LUSINECAFE, Owner at L'Usine, responded to this reviewResponded February 13, 2020

Dear David, Thank you for taking the time to write a review about us. We are glad to hear you enjoyed your overall experience at L'Usine and especially our brunch and smoothies. Hopefully we can welcome you again soon! Sincerely, L'Usine Team

Reviewed January 2, 2020 via mobile

Very nice place but food was boring and quite expensive. We waited a very long time for the pancakes. The yoghurt was okay.More

Date of visit: January 2020
Helpful?
LUSINECAFE, Guest Relations Manager at L'Usine, responded to this reviewResponded January 9, 2020

Dear emmat0105, Thank you for sharing your experience with us. We are sorry to hear we did not meet your expectations. To explain a bit further, our menu has a variety of different options at different prices, and each of these reflects the fact we...More

Reviewed December 10, 2019 via mobile

Nice bright Cafe with very nice choices. We had a rice with beef stir fry, and pancakes with nuts and granola. Also cocktails were very nice.

Date of visit: December 2019
Helpful?
LUSINECAFE, Guest Relations Manager at L'Usine, responded to this reviewResponded December 12, 2019

Dear JishnuS, Thank you for sharing your experience with us. We are glad to hear you had a good time at L'Usine and enjoyed our food and drinks! We will pass your feedback to our team. Hope to seeing you again soon! Sincerely, L'Usine Team

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Questions & Answers
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KatkinsSingapore
December 28, 2019|
Answer
Response from Momo_yeu_sunny | Reviewed this property |
Hi Katkins, I'm also gluten intolerant myself. Because it's Vietnam there are always gf options due to the use of rice noodles in most dishes - but western items like pancakes and waffles were all the normal wheaty-gluteny... More
1
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kylevicherd
December 17, 2018|
AnswerShow all 3 answers
Response from Hannaino |
No, we were in flip flops and no one gave a hard look
2
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7jacyh
November 28, 2018|
AnswerShow all 3 answers
Response from georges5775 | Reviewed this property |
Yup they do
0
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