We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pacifica

1 Thanh Nien Road, Hanoi 10000, Vietnam
+84 4 3823 8888
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent49%
  • Very good27%
  • Average13%
  • Poor11%
  • Terrible0%
May 28, 2017
“nice local food selection”
Apr 16, 2017
“Crowded, hot, and mediocre food.”
Open Now
All hours
CUISINES
French, Asian, International
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Thanh Nien Road, Hanoi 10000, Vietnam
All Details
Write a Review
Reviews (36)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1 - 10 of 22 reviews

Reviewed May 28, 2017

What i like about this restaurant is the selection of local food, very nice with the authentic taste. If you want to try the buffet dinner, ensure you have empty stomach so you can eat all the food there.

Thank Faby-Secret
Reviewed April 16, 2017

Disappointed withevening buffet, where much of the "hot" food was luke warm. Breakfast was hot and crowded.

Thank Roger L
Reviewed November 18, 2016 via mobile

Had very high expectations and it didn't fulfill them quite.. omelet bit funky, sushi and dim sum had better in cheaper hotels. Service ok, not going above and beyond. They did were the first with good, fresh tea and coffee. Serve a nice latte without...More

Thank Marjolein C
Reviewed May 27, 2016 via mobile

-Ok, ...to begin with, their cappuccinos were extremely good. A bold coffee and very hot just like we make them at home. - Very attentive staff. - A real Western/Asian selection. - Great breads and pastries. - French Toast, Pancakes & Waffles, very nice.More

1  Thank PeterTadvisor
SPHHanoi, Director of Food and Beverage at Pacifica, responded to this reviewResponded June 10, 2016

Dear PeterTadvisor, Bonjour, Thank you for your comments on the recent visit to our restaurant. I am delighted to read that you have enjoyed all the aspects of your experience with us from the quality of food and beverage, the variety, the presentation to the...More

Reviewed April 24, 2016

The restaurant offers a great variety, most pretty high standard. Normally buffets are not my style, but at this restaurant in Sofitel I often have meals. I am a frequent business traveller and its nice to know that after a tough day packed with meeting,...More

Thank Jimmy_NN
SPHHanoi, Manager at Pacifica, responded to this reviewResponded June 10, 2016

Dear Jimmy_NN, Bonjour, Thank you so much for your comments regarding your dining experience in Brasserie Westlake restaurant. It was my great pleasure to read that though buffet was not your liking, our restaurant became an exceptional. Your compliments on the variety, the quality of...More

Reviewed March 27, 2016 via mobile

Fusion restaurants can really be a hit or miss experience. This one was a hit, with the mix of Vietnamese spring rolls and ginger tea to the confit duck/braised beef rib and hot chocolate cake (choc fondant). Really impressed with both our dinner and breakfast...More

Thank NQPsych2U
SPHHanoi, Manager at Pacifica, responded to this reviewResponded June 10, 2016

Dear Nick K, Bonjour, Thank you so much for your feedback. We are glad to hear how much you enjoyed you experience with us, for both breakfast and dinner. We look forward to welcoming you back very soon. Sincerely, Clay Clayton Director of Food and...More

Reviewed February 18, 2016 via mobile

My partner and I were spending long stay at the hotel during TET holidays, so we spent many meal at the hotel eg breakfast buffet (around 840k dong each not incl. vat and service charge), a la carte dinner, also a la carte dinner on...More

Thank TravelRuby
Reviewed December 21, 2015

So if you are the one who eat chicken or mutton you should avoid.however they have lot of other delicous items of pork/crab/shrimps and beef..and fruits/sweetsMore

Thank Smart2083
GuyPoujoulat, General Manager at Pacifica, responded to this reviewResponded December 23, 2015

Dear Smart2083, Bonjou, Thank you so much for taking the time to share your comment about our restaurant on Tripadvisor. We regret that your recent experience has not met your expectation. May I assure you that your constructive review has certainly given us an opportunity...More

Reviewed November 22, 2015

Ate breakfast here 3 times during a business stay. Decent food, but vs the other restaurants in the Sofitel hotel, view wasn't as good and choice was not as large as other similar hotels around SE Asia. Still decent though!More

Thank RLBAllen
GuyPoujoulat, General Manager at Pacifica, responded to this reviewResponded December 23, 2015

Dear RLBAllen, Bonjour, We very much appreciate your time to share your dinning experience in Brasserie Westlake restaurant. It is our great pleasure to learn that our food has been up to your expectation in overall. Please be assured that we make every effort to...More

Reviewed September 6, 2015 via mobile

I normally have the buffet, but we chose to have the ala carte menu this time and it was very impressive. Steak was tender and flavorsome and cooked perfectly. My other guests loved the ravioli and the salmon entree. Service is always five star in...More

Thank Crisper1
GuyPoujoulat, Manager at Pacifica, responded to this reviewResponded September 9, 2015

Dear Crisper1, Bonjour, Thank you so much for taking the time to share your review on our Brasserie Westlake. I am delighted to know that you very much enjoyed the food and our service. Your compliment will be passed to our culinary team as it...More

Nearby
Nearby Restaurants
Summit Lounge
158 reviews
.01 miles away
A la folie
68 reviews
.06 miles away
Cafe Duy Tri
44 reviews
.13 miles away
Ming Restaurant
62 reviews
.01 miles away
Nearby Attractions
Chua Tran Quoc
716 reviews
.24 miles away
West Lake
1,555 reviews
.23 miles away
Den Quan Tran Vu
25 reviews
.27 miles away
Asia Top Travel
411 reviews
.28 miles away
Questions & Answers
Get quick answers from Pacifica staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$46
Meals
Dinner, Brunch, Breakfast, Lunch
Restaurant features
Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Buffet, Wheelchair Accessible
Good for
Families with children, Business meetings, Large groups
Open Hours
Sunday
6:00 am - 12:00 am
Monday
6:00 am - 12:00 am
Tuesday
6:00 am - 12:00 am
Wednesday
6:00 am - 12:00 am
Thursday
6:00 am - 12:00 am
Friday
6:00 am - 12:00 am
Saturday
6:00 am - 12:00 am
Location and Contact Information
  • Address: 1 Thanh Nien Road, Hanoi 10000, Vietnam
  • Location: Asia  >  Vietnam  >  Hanoi
  • Phone Number: +84 4 3823 8888
Description
An all-day dining venue with Asian and international buffet as well as a delectable a-la-carte selection, this restaurant provides the perfect backdrop for socializing luncheons as well as relaxing family dinners or romantic dates. The weekend seafood buffet offers a wide array of prawns, oysters, and other fresh seafood.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing