Excellent ambience and meal! A little bit pricey compared to street food, but if you miss Western Food, this is highly recommended.

Slow, uncoordinated service, cold fries, undecooked burger, unprofessional wait staff. Only real positive was the price, which was till expensive for Hanoi

I visited S&L after 8 days in Vietnam, the burgers were excellent. Great place to eat if you fancy a break from the equally delicious local cuisine. Cool diner with US theme, attentive service and reasonable prices. Definitely worth a visit when you’re in Hanoi.

First time to eat here. Ordered the breakfast skillet and while the portion size was huge, found it to be on the dry side. The ham, bacon, hash browns and mushrooms were all dry; the onions and peppers didn't bring enough moisture and the eggs...instead of runny were overcooked. Sausage would've probably been better instead of ham. The ambience does try to duplicate that diner feel you experience in the States. Service was prompt and prices were reasonable. Perhaps worth trying another time with another dish.More

Second bad experience with the S&L management. They had better hope that Friday’s and Olive Garden stay in the U.S.

We found this place while walking through the Hoan Kiem Lake area. The restaurant is just a block away from the lake. Food was excellent and there is plenty to go for if your appetite is for an American meal - had the pulled pork!.... Great service, prices are in the mid range.More

A great lunch, the real deal, we enjoyed our food, strongly recommend if you want an authentic American meal. Y'all not going to regret it. Recommend "Pulled Pork Sandwich" and ya gotta try "Vanilla Lava Cake" yummmy......

Decorum was right out of 50'60's America. If you like good 'ol' American style culinary engorgement, this is for you!!! Have lived in Vietnam for several years, and this is the first American type diner that I've had the pleasure of eating. Salads, steaks, chili...style hot dogs, hamburgers. fries, malts, they really had a nice diversified culinary delights. Food was excellent, the staff spole English and were very friendly and professional. This diner is owned and operated by an American and his Vietnamese wife, and they did a wonderful job with the appearance. Price is reasonable. They have some flat screen monitors that show some old American classics comedies. I don't live in Hanoi (Dalat), but when I return, I'll certainly come back here again.More

It is supposed to be open at 9am but we are informed that the diner won’t serve food till 11am. I don’t know about the food but it is not nice at all!

A taste of home for sure!!! Delicious classic American favorites all in one place. The decor and atmosphere is exactly like a true American diner and the food is delicious! Anything you order is excellent; only thing that I haven’t really liked myself was the...waffle (just wasn’t the best but its ok). Overall a wonderful place when ur craving some tastes of home!! Prices are decent for the quality and portions as well. The fried shrimp salad and/or any of the salads are delicious (it’s hard to find perfect salads here but at S&L they are perfect!) The veggie burger is hands down the best in Hanoi also!! Which satisfies vegan needs and even if your not vegan it’s delicious! They have rootbeer floats (An American classic) especially good on a hot day too!! Staff is wonderful, attentive and kitchen cooks things perfectly! Follow @travelingypsey on Instagram & GoogleMaps!More

Top notch services, central location, nice ambience and food. Can't ask for more. It is a great choice for parties' group, friends gathering, couples' data or even business meetings (like our case). Highly recommended.

My husband I were staying at the hotel right above this diner, and as soon as we laid eyes on this restaurant, we knew we were going to eat here. You are asked how cooked you want your burger which is great because I sometimes...forget to mention this. The burgers were delicious, the milkshakes were tasty and had a nice consistency. The service was okay, wait times good and the decor is fancy. It was a little too quiet but there was probably little that could be done about that during times like this. We ate here twice in the 4 days that we were in Hanoi because the food was delicious and we wanted to try other things on the menu. Worth visiting!More