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Ratings and reviews

Travelers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$2 - $10
CUISINES
Diner, Bar
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Sponsored by: Chops Old Quarter

Top 3 Reasons to Eat Here

1. Kick Ass Burgers
1. Kick Ass Burgers
"The food here was delicious, my partner and I loved these burgers!"
madz06
See reviews that mention Kick Ass Burgers
2. Best Burger Ever!!!
2. Best Burger Ever!!!
"Best burger I have ever had! Staff are very friendly! highly recommend"
Trail42131955087
See reviews that mention Best Burger Ever!!!
3. Great Burgers
3. Great Burgers
"Chops is a must for any visitor to Hanoi. Great beer, great burgers"
Jared1175
See reviews that mention Salads
Reviews (1,988)
Filter reviews
1,719 results
Traveler rating
1,490
153
48
12
16
Traveler type
Time of year
LanguageEnglish
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Traveler rating
1,490
153
48
12
16
Show reviews that mention
All reviews chops burger fries truffle mash wings italian sub smoked bacon salad pastry beef rolls royce craft beer old quarter vietnamese food taste of home hit the spot great beer
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Reviewed yesterday

The burger is so tasty and juicy.The onion rings are good and they are not falling apart.Mai is also amazing and her English is good.

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Restaurant's Favorite
Reviewed May 11, 2023 via mobile

The service was super friendly and efficient! When all the food came out it was all hot which is amazing for 6 burgers. Quan was super funny and friendly. Speaks English quite well so it made for good conversations and great service. Even gave us...some recommendations to see in Hà Nội. Even though we came quite late and close to closing time they didn’t rush us or degraded the food quality or service so we all really enjoyed it. The burgers were juicy and delicious and the the truffle chips are a MUST. Would recommend if you wanna change up from Vietnamese cuisine to some American styled burgers.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg Clarke, General Manager at Chops Old Quarter, responded to this reviewResponded June 16, 2023

Hey, Thanks for visiting Chops and for the awesome review. We are thrilled to hear you enjoyed your visit and hope to see you again soon.

Reviewed yesterday

Great place for a meal. The service was outstanding, I am sorry we never got the young fellas name. We had a burger each and chips etc, I usually do not eat burgers but I did and I enjoyed it. Def recommend this place.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded yesterday

On behalf of Chops team, thank you very much for your taking precious time to come & support our restaurant. We were very happy that we have a great opportunity to serve you the meal. We are appreciated for your kind words and hope to...More

Reviewed yesterday

Delicious burgers and great ambience. Kirt was our server and was very kind and attentive! A great spot if you’re craving a burger in Hanoi!More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded yesterday

Hi julilabT3074HO, Thank you very much for very lovely review about Chops, we are appreciated for your kind words with team. Kiet is thrilled to read whole comment, your compliments like our huge energy to keep up on doing that everyone expect. Hope to see...More

Reviewed 4 days ago

The burgers are awesome, and their daily baked burger buns really make all the difference. Service from the lovely Mai was excellent too 😊More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 4 days ago

Hi B5551GQalexc, I would like to thank you for spending your precious time doing a very detail review regarding your time at Chops. I am glad to know that you enjoyed the food and highly appreciate your compliments to all of our staff, particularly Mai...More

Reviewed 1 week ago

Thank you so much Hoy 🩷 We loved our food and our service. ⚡ We sat outside and people watched while eating our burgers. Hoy was very attentive and has amazing English. Great experience, thankyou!.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 6 days ago

Hi monnym125, Thank you very much for very lovely review about Chops, we are appreciated for your kind words with team. I am so thrilled to read whole comment, your compliments like our huge energy to keep up on doing that everyone expect. Hope to...More

Reviewed 1 week ago via mobile

Great experience at Chops! Huy was an amazing server, i had this very specific request (for poutine) and he exceeded my expectations with my request so thank you for the amazing experience!More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 1 week ago

On behalf of Chops team, thank you very much for your taking precious time to come & support our restaurant. We were very happy that we have a great opportunity to serve you the meal. We are appreciated for your kind words and hope to...More

Reviewed 1 week ago

Super good food and great service. Some of the best burgers we have had in Asia. Our server LA was awesome, super attentive and nice!More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 1 week ago

On behalf of Chops team, thank you very much for your taking precious time to come & support our restaurant. We were very happy that we have a great opportunity to serve you the meal. We are appreciated for your kind words and hope to...More

Reviewed 1 week ago

Very tasty burgers with great fries and beer. My server L.A. was very friendly, as was all the staff. Overall I would definitely recommend it and go againMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 1 week ago

Hi Guide57560464525, Thank you very much for very lovely review about Chops, we are appreciated for your kind words with team. LA is thrilled to read whole comment, your compliments like our huge energy to keep up on doing that everyone expect. Hope to see...More

Reviewed 1 week ago

If you're coming from America, it's like a taste from home, even better than burgers in the USA, L.A is an amazing server too! :)More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 1 week ago

I would like to thank you for spending your precious time doing a very detail review regarding your time at Chops. I am glad to know that you enjoyed the food and highly appreciate your compliments to all of our staff, particularly LA who would...More

Reviewed 2 weeks ago via mobile

Equally good to the Hoi An branch and both have excellent servers. I don’t eat beef or pork so I am chicken burger fan and the combo meal with fries is a great snack/lunch for me. This branch is on 3 levels and on the...top one there is a small balcony to oversee the street action. Enjoyable.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 2 weeks ago

On behalf of Chops team, thank you very much for your taking precious time to come & support our restaurant. We were very happy that we have a great opportunity to serve you the meal. We are appreciated for your kind words and hope to...More

Reviewed 2 weeks ago

We had a great meal at Chop with Huy serving us! He was very happy and helpful . Couldn’t recommend him more :) he took photos for us and our food was great.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 2 weeks ago

Hi emilyreid123, Thank you very much for very lovely review about Chops, we are appreciated for your kind words with team. I am so thrilled to read whole comment, your compliments like our huge energy to keep up on doing that everyone expect. Hope to...More

Reviewed 2 weeks ago

Great food and service from Mia, definitely recommend this restaurant for a break from local cuisine. The burgers and loaded fries are top quality.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 2 weeks ago

Hi brendonk185, Thank you very much for a very lovely review about Chops, we are appreciated for your kind words with the team. Mai is thrilled to read whole comment, your compliments like our huge energy to keep up on doing that everyone expect. Hope...More

Reviewed 2 weeks ago

Ordered a burger which arrived completely raw inside. We told staff who asked 'whats wrong with that'when shown the raw meat. The server then proceeded to take half the burger away leaving the other half which was also raw. On returning with the half burger...it was still raw inside. After this issue with the food was highlighted staff completely ignored us to a point we had to make our way downstairs to pay as they had not attended again at our table. The female who served us was rude, dismissive offered no form of apology or solultion for the food. A really poor experience all round made worse by the poor customer service shown by the server. Well worth avoiding.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 2 weeks ago

Hi katyf591, First of all, we'd like to thank you for choosing Chops Old Quarter and our apology to you due to your inconvenience at Chops. We feel very sorry for your experience recently. After looked closely to the problem and discussed with our staff,...More

Reviewed 3 weeks ago via mobile

Phenomenal best burger I’ve ever had. Such a shame it’s a 12 hour flight to get another. I had both chicken and beef on the slider combo options, both amazing! Staff were lovely too and a great selection of tipple!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huy Nguyen, General Manager at Chops Old Quarter, responded to this reviewResponded 3 weeks ago

On behalf of Chops team, thank you very much for your taking precious time to come & support our restaurant. We were very happy that we have a great opportunity to serve you the meal. We are appreciated for your kind words and hope to...More

View more reviews
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Questions & Answers
Ask a question
780saraha
July 27, 2017|
AnswerShow all 3 answers
Response from MarkJoycey | Property representative |
Hi Sarah Yes we can. Apologies for the late reply! Cheers Mark
0
Votes
Resort254296
June 8, 2017|
AnswerShow all 2 answers
Response from GregClarke | Property representative |
Hey there, Unfortunately we do not have a vegan option for our burgers. Sorry
0
Votes
Camper306564
March 16, 2017|
AnswerShow all 2 answers
Response from GregClarke | Property representative |
Hey there, We do have options that are gluten free. unfortunatly no gluten free buns. But none of our beef patties have wheat in them also we have a chicken burger called the ABC this also has no gluten. Our nachos are corn... More
3
Votes
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CHOPS OLD QUARTER, Hanoi - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Chops Old Quarter

Yes, Chops Old Quarter offers takeout services.

Yes, Chops Old Quarter offers delivery services.

Chops Old Quarter is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5