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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $12
CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (254)
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185 results
Traveler rating
137
31
8
6
3
Traveler type
Time of year
LanguageEnglish
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Traveler rating
137
31
8
6
3
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All reviews sushi tempura california roll japanese restaurant lovely service an appetizer the main street his wife santander street pana guatemala calm lake jon craving
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Reviewed April 28, 2021 via mobile

The food was so yummy! I got the fried chicken ramen and my boyfriend got the katsu don. We met the owner and she was so kind and explained to us the stuff on the menu. I would definitely recommend if you are in town...and want to try different food.More

Date of visit: April 2021
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Reviewed April 5, 2021

The restaurant looks nice and clean. However, the customer treatment by the (American) owner is not acceptable. We will never go back there again.

Date of visit: April 2021
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Reviewed March 12, 2021 via mobile

Pana’s best kept secret...!! Great service... Great Sake... Cold beer... Great food!... What else do you need? When you visit Panajachel... this is a must!..

Date of visit: March 2021
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Reviewed February 8, 2021

Hana was a surprise find while walking down Santander. Traditional noren in the front lead you to a space simply decorated with tables in two different rooms. The food is as authentic as possible while catering to local tastes. Service was friendly and prompt. I...would return to try many of the other dishes on the menu that I didn't have the first visit.More

Date of visit: January 2021
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Reviewed August 27, 2020

This restaurant is now located right on the main street in Pana and has lovely decor and outdoor seating. They have begun offering Chinese food as well as their usual Japanese fare. We enjoyed deep fried crab rangoon as an appetizer. We then feasted on...two-for-one sushi (Thursdays). We shared California rolls and Tempura Shrimp rolls. The sushi is decent but of course not perfect as fresh ingredients are very hard to find in this remote location in Guatemala. But it does satisfy a craving, that is for certain! I will go back to try more menu items another time. The new Chinese menu looks delish!More

Date of visit: August 2020
Helpful?1  
Reviewed March 5, 2020

The new location on Calle Santander is wonderful, and the Japanese food is superb.hosts Guat Jon and his wife Mihoka are always welcoming. Great prices and, good atmosphere, and a special place,

Date of visit: February 2020
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Reviewed February 15, 2020

My husband and I went here for Valentine’s Day dinner because of the great reviews. I honestly can not describe how inedible the food was. To start we had sashimi and gyozas. The sashimi was 100% straight from a freezer and so disgusting they deducted...it from our bill. The gyozas were ok, but were cold in the middle, which proves that they were not made fresh. We both had sushi as our main courses and couldn’t really eat too much of it after what we discovered from the started. The sushi was basically a mountain of rice, unprofessionally rolled, filled with fish that was not fresh. If you have ever been to japan or are in any way a fan of sushi I recommend you avoid this restaurant as it will not be like anything you have ever experienced. The service and drinks were ok, but the place was filled with tourists - so even the locals would not eat here!!More

Date of visit: February 2020
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Reviewed January 11, 2020

My family loves Japanese food and Hana lived up to our hopes! The service is superb, the ambiance is calm and quiet, and the food is authentic. Prices are a little high owing to the cost of ordering fresh seafood, but it's worth it. Our...tempura was light and crispy, the gyoza were flavorful, and the ramen was delicious! Highly recommend. Something to note: if you are using a travel guide published before 2019, be aware that Hana has moved from its original location listed in the guide to a building right off the main road leading to the lake.More

Date of visit: January 2020
Helpful?1  
Reviewed January 4, 2020 via mobile

We came here on a Thursday when they have a 2 for 1 special. We ordered a shrimp tempora roll, spicy tuna roll and the veggie gyoza. They shrimp tempora roll had so much rice that you could not taste any of the shrimp. We...ended up having to remove about 75% of the rice before eating the other pieces. The spicy tuna was just okay. The gyozas were so bland. I am not too sure if there are other sushi places in town but I do not think this place deserves the rating it currently has. With the 2x1 special the prices aren't bad but otherwise I could consider it over priced.More

Date of visit: January 2020
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Reviewed December 29, 2019 via mobile

Service was absolutely great. Nice little restaurant. Miso soup on point but Sushi was abundant but so/so at best.Prolly the best you’ll get around town but don’t take my word for it.

Date of visit: December 2019
Helpful?1  
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Questions & Answers
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susankU5422BE
November 5, 2019|
Answer
Response from jacobom762 | Reviewed this property |
hi, I do not remember saying that I got only one shrimp on the Shrimp Tempura order, my recollection is that they serve 3 pieces. Hope this helps
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Frequently Asked Questions about Restaurante Hana

Yes, Restaurante Hana offers takeout services.

Restaurante Hana is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5