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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Fast Food
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
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meals, features
Reviews (518)
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Traveler rating
208
183
33
11
9
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LanguageEnglish
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Traveler rating
208
183
33
11
9
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Reviewed August 27, 2022 via mobile

Union station is obviously in trouble. The main beautiful concourse is empty. The Amtrak area is scary with not enough chairs. Waiting for a delayed train for an hour I was asked for money three times. The atmosphere is dank in that waiting room. So...sad to see all the money go to airports.More

Date of visit: August 2022
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Reviewed January 2, 2022 via mobile

Amazing train station with many different places to go visit in it are used to work at union station so I got a chance to see the station every day and it’s entirety

Date of visit: March 2021
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Reviewed November 24, 2021

friendly helpful staff will get you where you're going. MARC train to Baltimore is the deal of the century.

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 29, 2021

The outside and inside of this building are beautiful. I really loved taking pictures of the ceilings and other features of this building.

Date of visit: September 2021
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Reviewed September 4, 2021

Arrived here at 7PM with European and South American friends, traveling from Dulles and taking the train to Philadelphia and New York. We all assumed we could get coffee, something to eat, and do some shopping for the 1.5 hours we had to wait for...our train. At 7PM, in our Nation's capital, with hundreds of train travelers wandering around, everything was CLOSED. All the stores, all the restaurants, even the Starbucks. My foreign friends were mystified how everything could be closed so early with so many travelers milling about, looking for something to do and eat. Only the Walgreen's was open to get soda, water, and snacks in bags. To get there with all of our luggage, we had to take a tiny elevator in shifts to get to the lower level where the Walgreens was located. The elevator corridor was filthy, unpainted, and reeked. As for Amtrak, they didn't list the departure gate and track until the very moment the train started boarding, so a hundred people ran for the train. This is a national embarrassment. Next time we'll just fly.More

Date of visit: August 2021
Helpful?2  
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Reviewed August 11, 2021

There were several places to eat and shop. I love that the car rentals were there. We also found the circulator buses close by and used the metro (subway). Everything was clean and although homeless people were close by, we felt safe.

Date of visit: July 2021
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Reviewed August 10, 2021

Most people fail to see constitutional law statue surrounding the outside of union station, even across the way called cult bus circle has a very strong historical meaning. Other wise inside Union station is great variety of food store and shopping.

Date of visit: April 2021
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Reviewed January 26, 2021

The Union station building is a work of art! Massive ceiling with magnificent architecture! There are many good food shops downstairs and a Walgreens for your quick travel needs. Looks like the departure area could use some rehab but, they maybe in the process or...at least it looked like it. Union Station is in a great location with the majestic monuments right out the door or even the underground public transport, (which is “right” out the door on the second level if you coming from Amtrak terminals. Really, a nice place to visit and utilize on your journey.More

Date of visit: November 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 27, 2020

Fairly good food court but extremely busy. It offers restaurants, cafes and casual dinning. Delicious options to please all palates.

Date of visit: June 2019
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Reviewed January 28, 2020

Came here a few times when staying in a hotel nearby. There is a food court where you can pick a fast food place. Variety is always good. We also took a look around inside and felt it was very impressive. Good place if you...like structure and taking pictures with structures.More

Date of visit: January 2020
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Reviewed December 12, 2019

Easy to find the eating option you'd prefer, from quick burgers to higher priced fare. Simple place to browse for your options, with restaurants on different levels. Good place if you're staying in a hotel in the area.

Date of visit: October 2019
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Reviewed December 1, 2019

We went here as we were sightseeing and to get a bite to eat. There are serious issues in Union Station and we were very concerned about security. It was very busy and Washington has an issue with homeless and panhandlers that has not been...resolved. It appears that any Metro or Transportation outlet brings in people that are rude and just a rough crowd overall. There are also the large groups of loud teens that take up rows and rows of tables and additional chairs in the food court. Most were not even eating just there, it seems like a thing to do. There was no security in sight and people were walking around inside and outside asking for money. We will no return.More

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 29, 2019

There's so much good stuff to do and eat here. I've eaten at the McDonalds and the Johnny Rockets, and visited the Walgreens twice haha. It's a pretty great place and I love every time we come here because it's got a lot of great...choices and it's all good. Definitely worth coming here, especially if you're leaving through the place, because it's a pretty great place.More

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 9, 2019

Great eateries at Union Station....just taking a stroll through the shopping mall was a wonderful experience. There are lots of great boutique shops! The atmosphere is a place where you feel comfortable sitting and taking in the views as well.

Date of visit: September 2019
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Reviewed September 17, 2019

The Union Station is a hub for transportation (trains and subway), shops, and a food court in the basement. We were there for the food. We were surprised at all the choices as we explored the station. Today, we had chicken and then ice cream....Bojanglas, Chik-Fil-A, and hagen daz .More

Date of visit: September 2019
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Questions & Answers
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Polly S
May 7, 2022|
Answer
Response from DAMON1982 | Reviewed this property |
It really depends on if you’re traveling during the week day or the weekend but typically it takes about 35 to 45 minutes driving but again the traffic in the area is so congested at times there’s really hard to say but I’m... More
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Brian H
April 24, 2019|
AnswerShow all 3 answers
Response from TrainManDan10 | Reviewed this property |
Ask the staff at PRET or the place across the hall. For breakfast I have oatmeal, which is gluten-free.
1
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Kim A
October 12, 2017|
AnswerShow all 8 answers
Response from Alan B | Reviewed this property |
For security reasons, there are no storage lockers at Union Station. There is a checked baggage room, which charges a daily fee -- I don't know how much. I believe that all items to be left there are x-rayed before storage
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UNION STATION, Washington DC - Upper Northwest - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Union Station

Yes, Union Station offers takeout services.

Union Station is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4