I had long wanted to visit Om.House, because looking from outside, the place looks amazing, so I finally did have date night with my wife in there, but well the experience didn't meet the expectation at all.
First bad experience was with the Menus. Basically...if I don't have a smart phone with a QR code reader then the only way to see the menu was to get the service ipad, which was full off smudgy fingerprints. And this is what they called contactless menu. Btw the ipad didn't have any internet, so eventually had to visit their website to see the full menu and select.
I have visited hundreds of restaurants across the countries so I thought maybe just a concept which still needs working on and started waiting for my food.
Let's just say the food was not something to expect for. I ordered duck in plum sauce with brussel sprouts. Duck was well cooked, but poorly seasoned. Sauce was non existant and looked more like a plum jam. Also the brussel sprouts were poorly seasoned. Aside from the food only think I liked was the drinks we ordered, both the presentation and taste.
The service didn't fix the food experience either, felt like the waiter really didn't like to work there. Had zero interest in our experience and lacked basic pleasantries like hi and bye.
Overall most likely will not get back there, unless they change food and service to better. I will not just go back for nice design.More