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Ratings and reviews

#10 of 34 Bar in Klaipeda
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, European
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
FEATURES
Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Table Service
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features, about
Reviews (81)
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60 results
Traveler rating
34
14
4
3
5
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LanguageEnglish
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Traveler rating
34
14
4
3
5
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Reviewed November 19, 2019

First of all we ordered drinks and wait them more than 15 minutes (bottle of wine and glass of beer..). Snacks (shrimps) was made in half an hour after drinks, taste good but not worth 15 eur at all. My apologies but I will not...comment food - just terrible, more than that. 1 star can be given just for the view. Do not recommend to eat in this place.More

Date of visit: November 2019
Helpful?
Reviewed June 18, 2019

One of the worst restaurants I have ever had dinner in. Couple of remarks: 1) Drinks are being served for more than 10 minutes and everyone has to wait for their turn 2) We ordered our food and after 10 minutes found out that some...of the dishes are unavailable that evening. We ordered again and got the same answer after 10 minutes and had to order for the third time. The staff doesn’t know the meniu. Ridiculous. 3) Poor food quality. Fish courses were a total disaster. Fish was served cold and very dry. 4) Overall food quality is very low. You can clearly see that the kitchen staff doesn’t love what they do and are incompetent. 5) We had to wait for all of our courses for 20-30 minutes and there were only 10 clients in the restaurant. Moreover, they have a very cynical sign on the front “Good food is worth being waited for”. But the food was terrible. Please don’t go to this restaurant. They don’t respect their clients. They will take your money and leave you with a bad taste in your mouth. The restaurant manager should be fired.More

Date of visit: June 2019
Helpful?
Katerina K, Manager at Panoramic Restaurant XII, responded to this reviewResponded September 27, 2019

Thank you for your time to write review after dinner at the restaurant XII! We highly value your feedback and rating. That would give us an opportunity to work on improvements. Looking forward to seeing you back.

Reviewed January 22, 2019 via mobile

Had beef burger: chips frozen cooked, bun, old ripping appart, beef its a dry frozen cheap meat. Only one bear is from tap, rest are simply opened cans and poured into a glass. After complain to a waiter, simple answer was: It wasnt me who...was making the food.More

Date of visit: January 2019
Helpful?
Katerina K, Manager at Panoramic Restaurant XII, responded to this reviewResponded February 18, 2019

Thank you for your comment and evaluation which us give us the opportunity to improve our services. Looking forward to welcome you back.

Reviewed January 2, 2019

I would like to let you know that during the New Years Night we had the worst ever experience at this restaurant. I will start from the beginning. We were promised starter, main, desserts, and snacks. All food was served called, some parts of the...food were missing. After we notified one of the waitresses about these issues, she told us that they forget about it and will bring it later. But the worst happened at the end of the night. When we asked the bill we saw that there were items that we didn't order. We went to the bar and kindly asked to remove it from our bill because no one ordered it. Lady that was working that night told us that we causing too many troubles and we need to stay quiet and pay the bill. We asked her to call Manager and check CCTV to prove that this was not our order. She refused and called security. Then we had to ask her to call the police because we said that we will pay only for the items that we ordered. How this can happen that there are no Managers on duty during New Years Night? After 45 min discussion and absolutely destroying our mood, they agreed to remove items. Also, it is shame that for the glass of tap water you charge 1 euro, are you serious??? Everyone already paid 108 euro per person. This is unacceptable.More

Date of visit: January 2019
Helpful?2  
Katerina K, Manager at Panoramic Restaurant XII, responded to this reviewResponded February 18, 2019

Thank you for your review. We are very surprised to see your comment since the rest of the guests participating in New Year's Eve were absolutely satisfied and appreciated the organization of it.If you would like to discuss this situation, we would encourage to contact...More

Reviewed December 6, 2018 via mobile

First view of steak, it looks good, but after first try of cut, the steak was more like rubber and almost impossible to eat. If you want a juicy steak, this is not the place to go. On the other hand, the view around the...restaurant is amazing.More

Date of visit: December 2018
Helpful?
Katerina K, Manager at Panoramic Restaurant XII, responded to this reviewResponded February 18, 2019

Thank you for your comment and evaluation which give us the opportunity to improve our services. Looking forward to welcome you back.

Reviewed July 25, 2018

Ours was not a good experience: attentive service until other tables were occupied then terrible, oily veggies (supposedly grilled), dry pike perch, soggy chips, melted dessert (left in heat before being served). The chef's attitude left a huge amount to be desired. The view was...excellent - especially for looking for somewhere else to eat.More

Date of visit: July 2018
Helpful?
Katerina K, Owner at Panoramic Restaurant XII, responded to this reviewResponded August 27, 2018

Thank you for your respond, we are sorry for yours not a good experience, waiting for you to get back.

Reviewed July 23, 2018

Nice views from 12th floor. Food is OK, better than middle so its good - fresh and tasty. I liked the salmon-tuna tartar, also chicken fillet. its good place for dinner and/or snack.

Date of visit: July 2018
Helpful?
Katerina K, Owner at Panoramic Restaurant XII, responded to this reviewResponded August 27, 2018

Thank you. Waiting for you to get back!

Reviewed June 9, 2018 via mobile

A place on the 12th floor which offers beautiful panoramic views wherever you sit. Really busy during lunch time, but after that gets calm and quite. We had fish - and I cannot say a single bad thing about the dish. One must visit the...toilet (its exceptional! :D)More

Date of visit: June 2018
Helpful?
Katerina K, Manager at Panoramic Restaurant XII, responded to this reviewResponded July 19, 2018

Thank you. Waiting for you to get back!

Reviewed September 19, 2017

A special place that manages to create an intimate atmosphere while offering a 360 degrees panoramic view of the city. If you're lucky you will get a table in the very corner of the restaurant on one of the sofas and you will have the...view all by yourself. It's a bit tricky to eat while on a sofa, but it's worth it. The place is open until 3am (on weekends only?) and gentle live jazz saxophone was playing in the background when we were there.More

Date of visit: September 2017
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Reviewed June 28, 2017

To eat a really nice meal with a view of a fantastic city - something you don't do every day and made my visit very special - even more convenient that I was staying at the hotel too.

Date of visit: June 2017
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