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Zero customer service, nasty staff who could not care less and obviously hate being there..
Asked for the Complaint and Comments Book and when I started to fill it in the doorman came and threatened me. Should have called the police, but didn't want to...ruin the evening for the rest of our party. Then we asked for the manager when he replied it is one of the female servers behind the bar who actually couldn't care less. What a joke this place!
They shockingly hide their dissatisfied customer feedbacks from the owners.
Obviously gets the trade because of location not reputation.More
The staff was extremely unfriendly and arrogant. Tried to get some recommendations upon arrival when the girl who served us told that everything is written on the wall then walked away and started to serve another person. We told her that we haven't finished...ordering when she replied "I will serve the customers who are ready to order". Asked for the manager to raise this when she told us she is one of the managers.
What a shame as we heard good things about this place.. Poor experience!More
A group of friends and I went to this wine bar and it was lovely. The wine selection was awesome and the staff very helpful in explaining the local wines. Their wine suggestions based on our tastes was spot on.
Great wines, service is just perfect, The waiters help you choose your wine and are super professional. They service also food which suits perfectly with wines.
If you visit Debrecen, its the place to go for a drink !
After having dinner we walk on the main street towards the church and stopped by the bar outside for a glass of rose wine.
It is very nice to sit outside and watch the street at sunset with a glass of wine.
The service was...good and friendly and the rose wine was very tasty.More