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Ratings and reviews

#792 of 2,821 Restaurants in Warsaw
RATINGS
Food
Service
Value

Details

PRICE RANGE
$5 - $18
CUISINES
Polish, European, Eastern European, Central European
Meals
Lunch, Dinner, Late Night, Drinks
Reviews (31)
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Reviewed December 26, 2021 via mobile

The experience was so bad, I do not know where to start... with the terrible waiting staff, the food resembling yesterday's leftovers from a rundown factory canteen or the fact that the place was freezing cold.... So the waiter. Well we waited, not sure what...he did. He gave my husband and me one menu to share between the two of us (we were sitting opposite each other). He came back 15 minutes later to take our orders and then informed us half of the food on the menu was missing. He got very irate with us when we said he could have told us that before we had chosen all those missing dishes... All this made rather more difficult by the fact the waiter spoke barely any Polish and quite broken English and was adamant that this was not his restaurant and none of this was anything to do with him. Then the food... when it finally did arrive after an obscenely long wait, it looked nothing like what was on the menu. In fact it looked so bad I did not want to waste a click of my phone to take a picture of any of the dishes. So firstly we did not get all the things we ordered, but on the other hand everything that did arrive, arrived like warm or tepid. I would give it 90 seconds on 360 in the microwave... my goose leg was sinewy, unseasonal and the cheese gnocchi that came with it so dense and tough they were unedible. The duck... well there was a lot of it... a lot of dried out meat with soggy skin. The pork in mushroom sauce, again dried out and a disappointment. Overall there was nine of us and nobody was even satisfied with the food. But to make sure we did not fall asleep whilst waiting for hours for the incompetent waiter to bring us the horrible food, the restaurant was kept really, really cold. So cold I had to keep sitting on my feet to keep thawing my toes out. Oh, and then a little trick at the end, the service charge was included on the bill... but not at the end, rather in the middle.... I guess the intention was that we would not see we were already paying for "service" and would consider leaving a tip.... Overall, an absolute disaster and nothing like what this place used to be. Needless to say we will never be back and I would strongly advise anyone reading this review to carry on looking for somewhere else to go for a meal.More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 24, 2021

We used to be frequent guests of this restaurant, lunching and dining there for years. It used to be great place for Polish cousine. However, after the lockdown and the owner change that place have only one thing common with the past - the name....All other things - service, interior, concept - absolutemy well below accepted level for the restaurant with such a price range. We left the restaurant after 25 minutes waiting for the waiter and when we were informed that a lot of the dishes from very short menu is already not available. Out of 3 red wines only one was still available. We don’t have problem with the low service, but than prices should be cut by half… And the best is that the restaurant manager didn’t see any problem… Strong reco - avoid that place if you look for good service and you care about your time…More

Date of visit: October 2021
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Reviewed March 10, 2020

I go there every time i visit Warsaw. Great Polish food, always very well prepared and nicely served. very friendly service in a somewhat casual atmosphere in a somewhat fancy restaurant. My favorite in Warsaw. Check out their herring and tartar steak, as well as...various fish dishes. Highly recommended!More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 11, 2020 via mobile

We invited our friends for dinner Live music, food show, unbelievable service, and notable dishes Duck, fish dishes, “flaks”, cream brulle - we definitely will come here again And again)

Date of visit: January 2020
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Reviewed December 24, 2019 via mobile

if one charges premium prices one would normally expect quality food and service. Maybe it was the run up to Christmas but the restaurant was half full. The service was slow the food remarkably poor value for money. My colleague choose a starter only to...be told it was not available; he choose another again not available. How is it possible to run out of herrings. Finally he had a cheese salad which consisted of 3 thin slices of cheese and supermarket salad. Remarkably poor value for money. Main courses were served on cold plates. The duck was a great disappointment and the steak at 90 plus pln was disappointing. At the end the coffee was served with spoons which were so cheap that the edges were so sharp you could cut your fingure. Mr Gessler you are losing your touch. The meal was remarkably poor value for money. A real disappointmentMore

Date of visit: December 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 8, 2019

This place has really high standard of service and good and tasty dishes. I ordered tartar (it was prepared In front of us) and a goose leg (it appeared to be a very big plate of food). All dishes were good.There was also a live...music in the evening, musicians played very good and paid attention to each tableMore

Date of visit: November 2019
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Reviewed November 20, 2019

Great food, Home Atmosphere, cool interior . I love there service style. The manager are very good they tell you about food how chef’s cook .

Date of visit: November 2019
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Reviewed November 16, 2019 via mobile

Fantastic food and great service! I explained my dietary restrictions to waiters and they helped me make a choice for my meal, something that was not on the menu! I ended up choosing duck, which was delicious, very well done! I highly recommend visiting that...restaurant.More

Date of visit: November 2019
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Reviewed October 29, 2019

We were with a group of 50 people on site. It was a beautiful evening, the music was great - live trumpet & piano, the food was fantastic and the service left nothing to be desired! Just recommended !!!

Date of visit: October 2019
Helpful?1  
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Reviewed October 20, 2019

We enjoyed a two week bike trip from Warsaw to Krakow and were very impressed with the meal, service and cost of the restaurant. A wonderful meal.

Date of visit: September 2019
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Reviewed October 16, 2019

A stroll back to our hotel led to the chance discovery of a very special restaurant that provided my wife and I with a wonderful dining experience. We listened to the recommendations of the restaurant’s extremely knowledgeable, friendly, attentive, and persuasive maitre d’ , Tomasz,...and we were both very happy that we did. Though I was looking at a different entree, he told me his favorite (the roast duck) would be outstanding, and it was. The appetizers that he suggested, things that were innovations on Polish staples, such as beetroot, flavored in ways that I had never tasted before, were wonderful. The combinations of ingredients resulted in a gustatory experience that stands out as one of the top two or three dinners I have ever had. If you have the good fortune to visit Warsaw, make sure to spend an evening at U Kacharzy at Arsenal.More

Date of visit: October 2019
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about U Kucharzy w Arsenale

U Kucharzy w Arsenale is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4