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Hard Rock Cafe

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Ratings and reviews

#227 of 2,825 Restaurants in Warsaw
Certificate of Excellence2015 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
CUISINES
American, Bar, European, Pub, Central American
FEATURES
Reservations, Outdoor Seating, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (1,576)
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764 results
Traveler rating
253
288
131
50
42
Traveler type
Time of year
LanguageEnglish
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Traveler rating
253
288
131
50
42
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All reviews burger wings central station hrc hardrock culture science krakow palace branch europe polish english zloty
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1 - 10 of 764 reviews
Reviewed 2 weeks ago via mobile

I really liked the burger, fries and the beer The atmosphere was great, with the Rock and Roll memorabilia and the music playing in the background Even the bathroom was R&R themed with "Guns" for the men's room and "Roses" for the women's room! So...More

Date of visit: May 2019
Thank dannyk1992xx
HRCGeneralManager, Kierownik sprzedaży at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear dannyk1992xx, thank you for your "excellent" review:) We are glad that you felt the spirit of Hard Rock Cafe. We are pleased that you appreciated our burgers. We hope to see you soon. Greetings from HRC Warsaw!

Reviewed 2 weeks ago via mobile

Beautiful situated in the center of Warsaw next to the Mall Złoty Tarasy and looking at the Place the Kultur. Delicious Club Sandwich and friendly staff.More

Date of visit: June 2019
Thank hopv2018
HRCGeneralManager, Kierownik sprzedaży at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi hopv2018, thak you for your review:) We are pleased that you enjoyed our food and the staff made a good impression on you. Thanks to such opinions, we know that we are doing a good job. We hope to see you again. Greetings from...More

Reviewed 2 weeks ago via mobile

I ordered sirloin steak but the waitress brought me salmon instead but they quickly sorted it out with my steak turned within minutes which was very quick and it was delicious I’ve not one to moan about this but I couldn’t fault them one little...More

Date of visit: May 2019
Thank MandyP926
HRCGeneralManager, Kierownik sprzedaży at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Helllo MandyP926, thak you for your review:) We are glad that you have appreciated our service:) We hope to see you again. All best!

Reviewed 3 weeks ago via mobile

Ordered a duo dish but the portion was so small and skimpy. The meat was dry. The soda drink had no syrup only soda, we were told we will get a new drink and waited a really ling time for it, no apologies. The chicken...More

Date of visit: May 2019
1  Thank emcE1352OK
HRCGeneralManager, Kierownik sprzedaży at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear emcE1352OK, thank you for sharing your opinion with us, any information from our Guests is very important to us. We are sorry, that your visit did not meet your expectations. However, we hope that you will give us a chance to renew our faith...More

Reviewed 4 weeks ago via mobile

Bad service. Served NON carbonated soda to a couple of the group. When told we where told they would bring a new one to the table. It took a long time before the new one came. Didnt Even say Im sorry.More

Date of visit: May 2019
Thank Z9749XCmonican
HRCGeneralManager, Kierownik sprzedaży at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Z9749XCmonican, thank you for sharing your opinion with us. Every review of our Guest is very important to us. We are sorry that for the situation, this is definitely not our standard. We hope you will give us another chance and visit us again...More

Reviewed 4 weeks ago via mobile

We went to Hard Rock cuz we knew we would like the food. And it did not disapoint! But what we are mostly happy about is the excellent service we got. The waiter was always checking if everything was fine, he recommened every vegetarian food...More

Date of visit: May 2019
Thank lindaosk04
HRCGeneralManager, Kierownik sprzedaży at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear lindaosk04, thank you for your review:) We are glad that you appreciated our staff, it is very important for us:) Thanks to such an opinion, we know that we are doing a good job. We hope to see you soon. Greetings from HRC Warsaw!

Reviewed April 28, 2019

The service is rather slow and messy, and has been during my multiple visits there. However, I do keep coming back for the great food they serve - as all HRCs I've been to do.

Date of visit: October 2018
Thank AnAmateurReviewer
HRCGeneralManager, Dyrektor generalny at Hard Rock Cafe, responded to this reviewResponded April 29, 2019

Hello AnAmateurReviewer, thank you for your review:) We are glad that you have appreciated our delicious food. Greetings from Warsaw!

Reviewed April 28, 2019

If we are travelling with our teens, we quite often have a lunch in Hard Rock Cafe in different towns and then we stop by in Hard Rock Shop. This time we were shopping in this neighbourhood and wanted to have just coffee, drinks and...More

Date of visit: May 2018
Thank Heli K
HRCGeneralManager, Dyrektor generalny at Hard Rock Cafe, responded to this reviewResponded April 29, 2019

Dear Heli K, thank you for your review:) We are pleased that our staff made a good impression on you and the dessert tasted good. We invite you again during your next visit to Warsaw. All best!

Reviewed April 24, 2019

I would say it's what you expect from Hard Rock but it was a little louder than usual and the staff were not friendly. Food was not good but not terrible and no issues with hygiene.

Date of visit: April 2019
Thank raedzt
HRCGeneralManager, Dyrektor generalny at Hard Rock Cafe, responded to this reviewResponded April 24, 2019

Dear raedzt, thank you for sharing your opinion with us. We are glad that we appreciated our hygiene. We hope to see you. All best!

Reviewed April 9, 2019

Certainly one of the better Hard Rocks though not as good as Krakow. Very central next to the railway station and easy to find. Great memorabilia, certainly better than most, and good music. Just a little dark would be a minor criticism. Food certainly excellent,...More

Date of visit: September 2018
1  Thank andrew303030
HRCGeneralManager, Dyrektor generalny at Hard Rock Cafe, responded to this reviewResponded April 10, 2019

Dear andrew303030, thank you for the review :) We are glad that you appreciated our place :) This is true HRC Krakow is also very nice. We are pleased that our dishes and beer you enjoyed :) We hope to see you again. All the...More

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Questions & Answers
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Emanuela M
November 29, 2017|
Answer
Response from pas1969 | Reviewed this property |
I’m fairly certain it’s open Christmas Eve and shut Christmas Day. It’s possible to make bookings online.
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