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RATINGS
Food
Service
Value

Details

PRICE RANGE
$4 - $8
CUISINES
Italian, Pizza, Mediterranean, European, Neapolitan, Campania, Southern-Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (621)
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193 results
Traveler rating
146
23
13
5
6
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LanguageEnglish
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Traveler rating
146
23
13
5
6
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All reviews pizza piadina tiramisu salad antipasti ham mango old town good idea to book bottle of chianti italian products small restaurant italian place cozy place visited twice friendly service great taste
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Reviewed November 9, 2020

I can highly recommend the Ciao Napoli if you have the cravings for some high quality pizza. They make the pizzas with fresh Italian products and you can definetely tell that from tasting the pizza. I also absolutely love the atmosphere here.

Date of visit: November 2020
Helpful?
Reviewed September 21, 2020

Visited on 21st September early evening hoping to try authentic Italian pizza. Firstly, the drinks served were not the same size regardless of ordering the same item and below advertised measures. We did not complain. Then, we received the pizza which was soaked in cheap...tomato juice poured out of the tin, the top of the pizza was burnt and the dough was uncooked. Tried a piece but it was water with tomatoes. Bruscetta also disappointing- piece of bread with rocket that saw better days. When tried to speak to the staff, two girls were busy behind the bar on the phone, surprised to see the customer approaching, and tried to justify the pizza stating "we serve pizza this way". We left, did not eat a slice of the pizza and definitely will not be back. Would recommend to ignore this place as it is far from real Italian food. There are much better restaurants in Warsaw.More

Date of visit: September 2020
Helpful?2  
ciaon914, Właściciel at Ciao Napoli, responded to this reviewResponded September 22, 2020
Google Translation

Dzień dobry, Pozwoli Pani, że odpowiem w języku polskim. Wydaje mi się dość zabawne polemizowanie z rodaczką w innym niż...More

Reviewed September 12, 2020 via mobile

They use italian products, they have a knowledge of how to make a Pizza Napoletana. But i am italian and i expected way more. I ordered a Pizza with prosciutto crudo and got a pizza with the Crudo cooked in the oven, pizza mostly burned...on the bottom. Extremely poor wine list with exaggerated prices. I expected more for the top 1 listed pizzeria on trip advisor.More

Date of visit: September 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded October 2, 2020

We are sad that the visit did not live up to expectations ;( Most of the guests praise our dishes and wines.

Reviewed August 13, 2020

Great food, great desert, super nice service and waitress. We sat in the garden outside and it was a great ambient :)

Date of visit: August 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded August 26, 2020

Thank you for recommendation ;)

Reviewed July 31, 2020 via mobile

Some of the best pizza I’ve had in my life, and the dessert was also great! Would definitely recommend to anyone who is looking for a real Neapolitan pizza.

Date of visit: July 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded August 26, 2020

Dear Erik, thank your for highly recommendation ;) Best greetings!

Reviewed July 20, 2020 via mobile

Super, service provided by Karolina was excellent - pizza/ wine ... very good. Nice place to be - will for sure come back. Thanks Karolina!

Date of visit: July 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded July 21, 2020

Thank you for your visit and recommendation. We are very pleased that we have gained another supporter of our pizza.

Reviewed July 20, 2020 via mobile

We had a great dinner this evening at this little cozy restaurant. This is the second evening in a row we visit this place as the food is very very good. We had a wonderful waitress this evening who was smiling and very kind and...just made the stay even better. She also gave our dog ham and water which he loved. We highly recommend this great Italian place.More

Date of visit: July 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded July 21, 2020

Dear Tobias, we are pleased to read so many advantages about ourselves. Thank you for your visit and we are glad that you are satisfied. Best greetings!

Reviewed July 18, 2020 via mobile

The waitress was really nice, although the food was a total miss for us. We ordered 2 salads and a pizza and an italian flatbread. The salads were great and delicious, but the pizza and the flatbread were terrible. Pizza was so bad, I ate...margherita and I really don’t recommend it to anyone. If you want an italian restaurant, I don’t suggest you this one.More

Date of visit: July 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded July 21, 2020

We are sad about this opinion about pizza ;( Most of our guests appreciate its taste.

Reviewed July 14, 2020 via mobile

The best Napoli pizza I’ve ever head. I recommend the one with carmelised onion. Very friendly staff!

Date of visit: July 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded July 21, 2020

Thank you for your kind words and 5 stars! Best greetings!

Reviewed March 8, 2020

Small and inconspicuous but really amazing restaurant - non pretentious and with a feel of authenticity though obviously not in Italy. The food, wine and service were great. I will definitely revisit and recommend to anyone who’s looking for a good and friendly Italian restaurant.

Date of visit: March 2020
Helpful?
MNG_REST, Kierownik ds. gości at Ciao Napoli, responded to this reviewResponded July 21, 2020

We are glad that the atmosphere we are trying to create is felt by our guests;)) We invite you again to our little Italy;)

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Frequently Asked Questions about Ciao Napoli

Yes, Ciao Napoli offers takeout services.

Yes, Ciao Napoli offers delivery services.

Ciao Napoli is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5