We had the seven-course tasting menu with wine pairings. It was one of the worst meals we've ever had, at any price point. At 450 PLN/person, it was
It would take too long to list all of the problems with this meal, because it encompasses...every aspect of the experience:
Poor food -- this was not in any way a tasting menu. The amuse-bouche was a potato salad covered in thin-sliced cucumbers. This appeared *exactly* again in the third course, and the fourth course also figured the same sliced cucumbers for a third time, this time over mashed potatoes. All of these were served with poorly-prepared fish -- salmon, twice. We left after that, partially to avoid being served more salmon, potatoes and cucumbers.
Poor wine and food pairings -- When we arrived, we waited about 20 minutes with just water and bread, eventually the amuse-bouche was served with no wine and no explanation. The rest of the experience was similar -- the wine was served either long before or long after the course, it was difficult to experience them together. The pourings were comically small, and uneven, my partner was receiving glasses that contained only about 3 sips of wine. Note also that there are only 5 wines, not 7 (the other two are a spirit, which is not disclosed at anytime, and isn't what you may be expecting from a "wine" pairing at "Grape" restaurant). And only one of the wines is a red. The red was the stingiest pour of all, and we finished that long before we received whatever food was supposed to pair with it.
Poor atmosphere -- there was no escaping the disco polo blaring from the wedding reception in the next room. The employees were much more focused on the wedding -- no one ever asked us how we were doing, and there were unreasonable delays between courses.
Extremely poor service -- We were sending our plates of food back half-eaten at most, but the waitress never asked -- until the fourth course, where she couldn't ignore the completely uneaten plates of food. Even then, when we expressed our displeasure, she didn't apologize or care, and no one offered to do anything about it. The service was bad throughout -- she tried to take the first course away mid-bite, but the rest of the time left us with our uneaten food for 15, 20 minutes at a time.
Poor experience -- We absolutely could not get anyone to care about how poor of a time we were having. Even when we got up to leave with three courses remaining, we waited about 15 minutes....for our overmatched waitress to show up. We asked to speak to a manager, and they told us that there was no manager on premises. Of course this was clearly not true. Prabably the management was just having more fun attending to the wedding.
The only good part is that we made the decision to leave with three courses remaining, and have a real dinner at a different restaurant. Somehow they charged us 450PLN for this (one full meal). At no time was there any apology, nor did they ever ask if there was anything they could do for us.
Everyone involved with this restaurant should be ashamed of themselves, but they're not. In other negative reviews here, we see that the owner apologizes and wishes the diners had spoken up during the meal. After our experience, we don't believe his comments.
It did sound like the disco polo wedding party was having fun. But PLEASE don't believe that it is possible to get a high-end meal here.More