Great stuff and food, rude manager (blond lady, short hair)
I’ve been visiting this restautant for 4 years now. I only could say great things both for food and stuff. However, today I had a really bad hospitality experiance from none the less than the...manager. As there are new rules due to pandemic every table needs to be desinfected before next guests take a seat. On my question to waiter is it ok to sit at table outside, that have not yet been cleaned/desinfected he replied of course, you are welcome. We took a seat, not touching table or anything on it and when manager saw us she rudely ordered us to get up. Upon my response that we asked her employee if it’s ok and he granted it, she just raised her voice and in military tone ordered us to get up. No please, no sorry for inconvenience, appologies on behalf my employee, he should not alow us etc. Just pure rude and quite nervous order to get up.
Regardles of my blood presure going up I remained calm, moved away from table and emberrased stood 2 m away with my fiancée waiting for table to be cleaned up. With eyes of other guests pointed at us as. Ofc chairs that we sat on were not disinfected so in terms of epidemiology rules it would be same if we remained setaed with clearance from table.
We may need to learn rules, however there is no excuse for her attitude (since we did ask the waiter) and she as manager should serve as the example to others. This example was anything but.
Waiters provided great service as always, food was great as always. Regardless I will stay regular here. Hope communication skills will be improved.More