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Food was ok but nothing more. My boyfriend had a piece of plastic in his fish soup, then it was exchanged into a new one and then he found an eye lash.. not the best experience

We apologize for this situation - this should not have happened. We are sorry that we did not meet your expectations, but we hope you will give us a second chance.
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Dear [Szara Resto&bar] Management, I am writing to provide feedback on the poor service I experienced at your cafe this morning. Firstly, I noticed that the waitresses had a rather unpleasant attitude. They appeared disinterested and were not attentive to the customers' needs. Furthermore, their...behavior towards me in particular was rather rude, which made me feel unwelcome and undervalued as a customer. What was even more concerning was the way my inquiries were neglected. When I tried to order something, I was met with indifference and my questions went unanswered. As a customer, I believe it is essential to receive prompt and courteous service, and Unfortunately, my experience at your cafe was bad and frustrating. I hope you will take a corrective action regarding this situation and make it up to me because it is customer's right to have a pleasant experience with family where they spent money for delivering the standard of service they are expected.More

Dear Sirs, we would like to explain what this situation looked like from our side. At the entrance to our outdoor seating there are two signs informing you to wait for the place to be indicated. Nevertheless, you came in without waiting for a table,...More
Excellent glass of wine that turned into an excellent dinner🤩🤩🤩 The presentation, taste as well as the atmosphere and the professionalism of Sylvester was excellent😎🤩👏 Highly recommended👏



Thank you very much for your recommendation.
We arrived for a lunch in the center of cracow old time. Lovely weather, beautifull building Being a part of Polish history. I Had a beautifull lightly smaked venison tartarebas a starter, which brought back my love in this starter, after few dissapointments here and...there. For a main i Had a massive wiener veal schnitzel which was just delicious. Every bite was a pleasure. And Red winę jus and dill new potatoes were just the best side for my dish. My girlfriend Had a Simple ceasar salad...chicken juicy, Bacon crispy, massive portion. The place have a michellin recomendation...and im not surprised why. Simple ,delicious food, service professional and flawless. Its good to hire proffessionals to work at your place guys. The other options innthe menu very tempting, rabbit, Zander...there was a table of 8guys having just burgers behind US and they all where like...the best burger ever... So to summup...whatever obviously you will pick will be an excellent choice. Winę awsewome. We will be back. Amazing job guys.More




Thank you very much. We're glad you enjoyed it!
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I need to say I expect more from Micheline star restaurant. Food was wery average, nothing better than in half chiper resaurants. nad the worst was quality of thge glases, with nice botle of the wine I wouild expect disent glasses nort Ridel, buit this...was like in old polish Karcma. Not worth to eat there, you can find better foof for less money.More

We are sorry that we did not meet your expectations. Best regards.
I’ve been visiting Krakow for 5 years and promising myself I would visit Szara, especially as on a previous attempt it was full. I’m pleased to say I was not disappointed. Of course the first thing is the beautiful interior decor and the fact some...tables look onto Old Town Square. Service is friendly, helpful and understated. I began with excellent rabbit croquettes, accompanied by a velvet mustard sauce. Great flavours and textures. Then I had a planked salmon with a fabulous salty hollandaise. The prices are quite high, but for the quality and location I think they are fair. You would pay twice as much in many other cities. Some good wines by the glass also.More

Thank you very much for your kind words. Hope you'll visit us again!
Had two fantastic lunches in this restaurant. The building inside is already a treat. The staff is really friendly and helpful. Great choice of food and wine. Definitely recommend

Thank you for your recommendation. We invite you again!
Dinner on Sweden's national holiday. Where else to go but a place that serves råraka, plankstek and semla? The råraka and the snails were cooked to perfection but the plankstek was a little bit too salty for my tastebuds. The wife loved the tiramisu. With...that said it was a great experience and we will gladly come back.More

That's so nice to hear, thank you very much!
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We came here at the last minute as we had read good reviews and we were out in the centre of krakow. We got in without a reservation which was good. For the food, I got the beef encontrarte. It was nice but quite salty....My friend got the salmon and really enjoyed it. Service was reasonable. Price was on the higher side for Krakow but that is to be expected at a Michelin rated restaurant.More

Thank you for your feedback. We invite you again!