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Ratings and reviews

#510 of 1,582 Restaurants in Krakow
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, International
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
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meals, features

Location and contact

Stare Miasto
0.1 miles from Krakow's Rynek Glowny Central Square
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Reviews (298)
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187 results
Traveler rating
79
53
28
5
22
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Time of year
LanguageEnglish
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Traveler rating
79
53
28
5
22
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Reviewed 2 weeks ago via mobile

The prices in this place are typically overpriced because of the location but still, the experience wasn't worth the money. We only ordered coffee but we had to wait for it quite a long time while couple of waiters were just standing there and doing...nothing. Our coffee tasted poorly and I'm certain one from nearby Starbucks would taste better for the same price and larger size. Apart form that none of the waiters checked on us and we felt as if they were ignoring us because we didn't order any of the mains. They at least had a plant based milk.More

Date of visit: July 2022
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Reviewed July 3, 2022

Amazing food, amazing service! I think this is the best place on Mazury:) Everyone should try it! :)

Date of visit: July 2022
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Reviewed June 19, 2022

There were at least 6 waiters standing in a corner chatting. We waited 30mins for a menu and in the end I called a waiter over. No one came to take our starter order so 45minutes in along with 3 other tables we called a...waiter. After the starter no one came (they still were too busy chatting) to ask for main course and dessert so we left… as did some of the other tables. The Sunday staff looked like students who were more interested in gossiping rather than taking orders.More

Date of visit: June 2022
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Reviewed March 28, 2022

They (Kamil) tell you they’ll give you a discount, but when the bill comes they (Kamil again) somehow has disappeared and so has your discount.

Date of visit: March 2022
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Reviewed February 12, 2022 via mobile

We sat outside and was well looked after by a young lady. The food was very nice and the Polish beer excellent. Overall the service was great.

Date of visit: February 2022
Helpful?1  
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Reviewed November 2, 2021

The food was amazing, we got a platter for 2 with a selections of meats, the staff were very friendly also

Date of visit: October 2021
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Reviewed October 5, 2021 via mobile

Prime location on Stare Miasto. The service was more than a little disorganized to begin with but they found their footing. We sat outside. Pizza and pasta were both good. Price was very fair. Weather in early October, 2021 was fabulous, and what with sitting...outdoors made for a four star experience.More

Date of visit: October 2021
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Reviewed August 11, 2021

I was waiting 15 min, nobody came to me. I had to come to waitress and ask her for menu. I was waiting another 10 min. And I left. So service sucks.

Date of visit: August 2021
Helpful?2  
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Reviewed September 15, 2020

All four of us had different food, with different results. I had the tarte with spinach and gorgonzola - really good! But the pizza was thick and boring. Good rosé wine! Confused but nice staff.

Date of visit: September 2020
Helpful?2  
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Reviewed September 14, 2020

We had a great lunch of a salad and a quiche. Very tasty and well combined ingredients, attractively presented with good sized portions. The service was friendly and attentive. The location is excellent, in the centre of the square. An ideal place for a drink...or food.More

Date of visit: September 2020
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Reviewed August 21, 2020 via mobile

Great staff. Very well positioned. At night are bands that play in the square nearby. I recomend it! The drinks are good

Date of visit: August 2020
Helpful?1  
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Reviewed March 7, 2020 via mobile

Popped in for a beer as we wondered through the square. Staff were friendly and polite it was abit of a chilly day so the fires were on and provided with blankets worth a visit

Date of visit: March 2020
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Reviewed March 6, 2020 via mobile

Visited restaurant last week. It is located in the middle of old town. Has got a beer garden and main restaurant in the basement, just by the theatre. Waitress was very nice and pleasant. Highly recommend the place

Date of visit: March 2020
Helpful?1  
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Reviewed February 18, 2020

Had a drink/snack in the outside area one day. Returned the next day when it was colder and wet. Ate in the restaurant underground. Lovely unusual setting, very cosy. Food isn't the cheapest you'll find in Krakow, but was good quality and large portions. A...great find, especially when wanting to eat indoors.More

Date of visit: February 2020
Helpful?1  
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Reviewed December 20, 2019

Started with a Christmas Mulled Beer in this restaurants Market Square Beer Garden completely unaware that the meals served here were also served in their underground vaulted Restaurant. What an hidden gem this turned out to be!....A Wonderful atmosphere with exceptionally well cooked food at...a very reasonable prices. The staff were attentive and and the chilled Christmassy atmosphere...a winner! We would thoroughly recommend and will use again on any return trips to Krakow!More

Date of visit: December 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Restauracja Ratuszowa

Restauracja Ratuszowa is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4.5