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Hard Rock Cafe Krakow

#207 of 1,448 Restaurants in Krakow
$$ - $$$American, ,
Main Market / Mariacki Square 9, Krakow 31-042, Poland
+48 12 429 11 55
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Overview
  • Excellent43%
  • Very good31%
  • Average17%
  • Poor6%
  • Terrible3%
Travelers talk about
“burger” (249 reviews)
“fajitas” (19 reviews)
“fries” (40 reviews)
Closed Now
Hours
CUISINES
American, Bar, Central American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Main Market / Mariacki Square 9, Krakow 31-042, Poland
All Details
Write a ReviewReviews (3,041)
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1 - 10 of 2,008 reviews

Reviewed yesterday via mobile

We've just had an awful experience eating at this restaurant in Krakow. The staff were really rude and unhelpful. The place was filthy. I won't go into how disgusting the toilets were. I love eating in Hard Rock cafes whenever I visit new places, but...More

Thank ClaireK1469
Reviewed 2 days ago via mobile

Hard Rock Cafes strength is that you can guarantee a quality meal wherever you visit one (as much as people put it down for this). It won’t be amazing but will always be good quality. How can you go wrong with that? Great thing about...More

Thank Beershot69
Reviewed 2 days ago

First time ever in Hard Rock Cafe anywhere. Very busy night and a very hot one too. Air con not working, was told by waiter something was wrong with it, no apology. Was expecting something great as everyone seems to rave about it.. Ordered local...More

Thank AnielaO2014
Reviewed 3 days ago via mobile

We were only in for a drink but the Flat overpriced beer was enough to put me off this place . Although the food looked OK and the strawberry daiquiri was excellent I was informed. nice location on the main square to sit and relax.More

Thank gordon R
Anna_Janczak, Customer Support Specialist at Hard Rock Cafe Krakow, responded to this reviewResponded 2 days ago

Hello Gordon Thank you very much for taking your time to leave feedback on your recent visit to HRC Kraków. We're disappointed to read that your experience didn't meet with your expectations and that our beer wasn't to your liking. On the other hand we're...More

Reviewed 5 days ago

nice place, very good food, excelent service and good prices. at the old city near the catidral. very central

1  Thank Bennyya
Reviewed 1 week ago via mobile

5 of us visited after a long day spent walking all over Krakow. No one in our group raves about the food, it was bland and luke warm and when we asked for the bill it didn’t come. 10 minutes later we had to ask...More

Thank JenniB83
Anna_Janczak, Customer Support Specialist at Hard Rock Cafe Krakow, responded to this reviewResponded 5 days ago

Hello JenniB83 Thank you very much for taking your time to leave feedback on your recent visit to HRC Kraków. We're disappointed to read that your experience didn't meet with your expectations and that our service wasn't up to the normal high standards. We would...More

Reviewed 1 week ago via mobile

The food was fantastic and very speedy. We sat outside and were served by a lovely lady Ania, her English was superb and she even got us blankets when we were cold.More

1  Thank Shauna F
Anna_Janczak, Customer Support Specialist at Hard Rock Cafe Krakow, responded to this reviewResponded 1 week ago

Hi Shauna We're pleased to hear that you had an enjoyable experience in HRC Kraków, thanks to our outstanding service! Thank you very much for your review about your time here in our legendary venue:) We've already passed your comment to Ania and rest of...More

Reviewed 1 week ago via mobile

We had just arrived into Kraków and thought we would pop into the Hard Rock Cafe for a drink, Mateusz served us the drinks and was very helpful when doing so! I was asking him about the places we should visit as it was our...More

1  Thank Meg H
Anna_Janczak, Customer Support Specialist at Hard Rock Cafe Krakow, responded to this reviewResponded 1 week ago

Hello Meg Thank you very much for your glowing review about your time here in our spot! We're delighted to hear that you had a great visit in our beautiful venue and we'll be sure to pass on your opinion to Mateusz! We are happy...More

Reviewed 1 week ago via mobile

Seems a bit expensive for what it was. Nice enough food though. Good location as it is on the main square.More

Thank Laura T
Anna_Janczak, Customer Support Specialist at Hard Rock Cafe Krakow, responded to this reviewResponded 1 week ago

Hello Thank you very much for getting in touch with us to rate your recent visit at Hard Rock Cafe Kraków. Of course you are right - you can find a restaurant that is cheaper, there is so many of them in Kraków but we're...More

Reviewed 1 week ago via mobile

Tonight we were served by Karolcia and we had a really good meal at Kraków Hard Rock Café! They went out of their way to make our experience more than awesome! Even the manager and supervisor came to check in on us! Everything about the...More

1  Thank MartaTome
Anna_Janczak, Customer Support Specialist at Hard Rock Cafe Krakow, responded to this reviewResponded 1 week ago

Hello MartaTome Is it just a dream or did you just call us 'oneof the best in Europe'? Wooow - thank you so much for your amazing comment! It's really great to hear that you have chosen our spot and we are glad our cooks...More

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Ask a question
Questions & Answers
EmielJanssen
April 30, 2018|
Answer
Response from nick50gibbo | Reviewed this property |
Sorry I’m a traveller who left a review you need to contact HRC direct. Regards Nick
0
Votes
Rachel S
March 24, 2018|
AnswerShow all 2 answers
Response from Anna_Janczak | Property representative |
Hello, it's so great that you're planning to visit us! Of course you can book a table, please contact us on this email -> krakow@hardrockcafe.pl with some more informations about your visit:) Sure we have the legendary, grey... More
1
Vote
Google Translation
Holidayhippy_11
November 9, 2017|
AnswerShow all 9 answers
Response from Anna_Janczak | Property representative |
Hello guys, we see you need some help! Prices of hoodies fit between 160 - 220 pln, About t shirts, prices ranges between 100 - 140 pln. We also got sales where you could find the most amazing HRC logo clothes in great... More
2
Votes
Google Translation
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$4 - $24
Meals
Breakfast, Lunch, Dinner, Late Night, Drinks
Restaurant features
Wheelchair Accessible, Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Families with children, Special occasions, Bar scene, Scenic view, Kids, Large groups
Open Hours
Sunday
10:00 AM - 2:00 AM
Monday
10:00 AM - 2:00 AM
Tuesday
10:00 AM - 2:00 AM
Wednesday
10:00 AM - 2:00 AM
Thursday
10:00 AM - 2:00 AM
Friday
10:00 AM - 2:00 AM
Saturday
10:00 AM - 2:00 AM
Location and Contact Information
  • Address: Main Market / Mariacki Square 9, Krakow 31-042, Poland
  • Location: Europe  >  Poland  >  Southern Poland  >  Lesser Poland Province  >  Krakow>  > Stare Miasto
  • Neighborhood: Stare Miasto
  • Phone Number: +48 12 429 11 55
  • E-mail
Description
The Hard Rock Cafe in Krakow, which used to be the capital of Poland, is situated in the UNESCO World Heritage Market Square next door to the most famous church in Poland - St. Mary’s Basilica. From the tallest of its 2 towers, on the hour every hour, the bugle player plays the "Hejnal". According to legend, in 1241 as the Mongol invasion of Poland approached the Krakow, a guard on the church tower sounded the alarm by playing the "Hejnal", and the city gates were closed before the city could be taken. The bugler, however, was shot in the throat and did not complete the tune, which is why it now ends abruptly before completion The 500-square-meter cafe includes seating for 160 over three floors, two vibrant bars and a Rock Shop. Hard Rock Cafe Krakow showcases memorabilia from some of the world's most iconic artists, including John Lennon, KISS, Prince and The Who. Key memorabilia items are now on display, from Jimi Hendrix’s embroidered poncho; and an autographed silver harmonica played by Bob Dylan; to a pair of black tassel gloves worn by Madonna and an autographed cymbal played by Tico Torres of Bon Jovi.
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