About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
PRICE RANGE
€3 - €20
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Dinner, Late Night, Drinks
CUISINES
American, Bar
FEATURES
Wheelchair Accessible, Reservations, Outdoor Seating, Buffet, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
Reviews (4,338)
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4,338 results
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1,837
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267
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Traveler rating
1,837
1,313
746
267
175
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All reviews burger fajitas fries salad the main square food was lovely first night old town hrc hardrock europe polish
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Reviewed 4 days ago via mobile

Very disappointing and expensive compared to the beautiful food served at the local cafes around the square, which were value for money and pleasant surroundings. This is one one the worst hard rock cafes we have visited

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago
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Date of visit: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded 1 week ago

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Reviewed 2 weeks ago via mobile

Lovely joint right next to the famous St. Mary’s Basilica in the Oldtown of Kraków. Friendly staff and fast service. Food is standard across the board of all HRC around the globe. There’s indoor and outdoor seatings. No queue when we went as it was...dinner time. There’s a Rock Shop attached to the restaurant. The design for apparels were so so. Wish Hard Rock could throw out some long sleeves tops. Only sweaters and hoodies were made available. However the selection of Pins were lovely. You’re more than welcome to shop without dining here. Enjoy the fun Oldtown of this beautiful city!More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello Michiko, we're so pleased to know that you liked our restaurant! Your positive review means a lot to us, and we can't wait to see you back for more memorable experiences. All the best from Hard Rock Cafe Kraków team!

Reviewed 2 weeks ago via mobile

Hard Rock was as usual amazing. I can really recommend ordering the the onion rings as a side. Service was in top and we had a lovely view over the town square.

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello, thank you for the 5-star review! We're thrilled that you enjoyed our food and service. Until next time at Hard Rock Cafe Kraków!

Reviewed 2 weeks ago

Good food in a great location. This restaurant offers a good selection of dishes, all of generous proportions. Food and drinks are served by efficient staff. We had lunch here a few days ago and returned for dinner. My teenage son was thrilled with his...Surf and Turf Burger and my Chicken Fajitas were delicious.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hey, we're so pleased to know that you loved our restaurant! Your positive review means a lot to us, and we can't wait to see you back for more memorable meals.

Reviewed 2 weeks ago

Great spot .staff a bit slow but food was good. Had to wait for a table nut glad we did.. the messi burger was fantastic

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello, we're glad you had a great time with us! Your satisfaction is our top priority, and we look forward to serving you again soon.

Reviewed 2 weeks ago via mobile
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Date of visit: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

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Reviewed 3 weeks ago via mobile

Had to go here for dinner and to collect my souvenir from krakow; the collectible glass. The staff could have been more welcoming, as we had to pass many employees before getting a table and menus. The bartenders were nice and friendly. Food was ok....Drinks was ok.More

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Veronica, thank you for choosing our restaurant and sharing your review. We're glad you had a good experience and we'll keep striving to make it even better. All the best!

Reviewed June 30, 2023 via mobile

Food “as always” was tasty and good value for money considering the location. The HR is situated on the historic square in the old town and you can simply eat, drink cocktails and watch the world go by!

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded July 3, 2023

Hello, thank you so much for your review, we're glad to hear you enjoyed your time at Hard Rock Cafe Kraków. Until next time!

Reviewed June 21, 2023 via mobile

Absolutely adore it here. My favourite restaurant to visit in Krakow. Every single member of staff is brilliant - so welcoming, kind and attentive. They go above and beyond to make the customers feel looked after. The food is also absolutely gorgeous and the drinks...are very tasty. The location is amazing too. 100% recommend!! :)More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded June 22, 2023

Hello, we're glad to hear you enjoyed our staff, we're doing our best to provide an excellent service. You're always welcome at Hard Rock Cafe Kraków. Wishing you all the best from our Team!

Reviewed June 19, 2023 via mobile

Nice location with outdoor seating. Nice attentive and prompt staff. As always the decor was fascinating but unfortunately the food was average and nothing to write home about . Typical franchise food all round so really nothing that can be done in hindsightMore

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded June 20, 2023

Hello, thank you for sharing your feedback. We're glad to hear that you enjoyed the location & our staff. Sorry to see that the food didn't meet your expectations to the fullest. We hope you will give us the second chance. With rocking regards, HRC...More

Reviewed June 18, 2023 via mobile
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Date of visit: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded June 19, 2023

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Reviewed June 14, 2023 via mobile

My cocktail was very expensive. It did not taste like it had any alcohol in it. It had so much ice and looked nothing like the picture (picture was a dark pink color and mine was mainly clear with only a hint of color). Huge...disappointment so we decided not to eat dinner here.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded June 19, 2023

Hello Carolyn, thank you for letting us know about this situation. We're sorry to hear about it, we've passed on your feedback to our Management Team. We wish to host you again to give you a 5-star experience. Kind regards!

Reviewed June 13, 2023 via mobile
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Date of visit: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded June 14, 2023

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Reviewed June 7, 2023

Ordered two cocktails but didn't taste like they had any alcohol in it. They tasted nice but was a bit disappointing.

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karolina P, Marketing at Hard Rock Cafe, responded to this reviewResponded June 9, 2023

Hey Karen, thank you for sharing your opinion. We constantly aim to give every guest the best experience. We hope you will give us another chance and visit again in the future. Kind regards!

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Questions & Answers
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Scaryspice1
September 21, 2021|
Answer
Response from DottyP_72 | Reviewed this property |
I’m afraid I don’t know, try messaging them or check what days you can book tables online
0
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Scaryspice1
January 17, 2020|
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Response from hansroksnoer | Reviewed this property |
I think not, I think that most of the restaurants are closed on xmas eve
0
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958janineg
February 19, 2019|
AnswerShow all 7 answers
Response from Alexg3bml | Reviewed this property |
No it’s a little cheaper
2
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HARD ROCK CAFE, Krakow - Stare Miasto - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Hard Rock Cafe

Hard Rock Cafe is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4