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Travelers' Choice2023
RATINGS
Food
Service
Value

Location and contact

Stare Miasto
0.1 miles from Krakow's Rynek Glowny Central Square
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About
URARA is opened by a Japanese-Taiwanese family, We prepare the freshest sushi in poland. Our chefs are from Asia, we are here to offer you the most authentic sushi/Japanese cuisine experience!
PRICE RANGE
$2 - $10
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Japanese, Seafood, Sushi, Asian, Soups
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Serves Alcohol, Wine and Beer, Free Wifi, Accepts Credit Cards
Reviews (695)
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275 results
Traveler rating
193
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LanguageEnglish
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Traveler rating
193
40
19
10
13
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All reviews ramen shabu shabu rice dumplings bubble tea set menu tasty food broth poland vegan
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Reviewed 1 week ago

We came for lunch on Saturday ( 2 adults, 1 child, 12 yo). The place was busy, we were lucky to get a table. Ordered Kimchi( was great, not spacy, but with an option to spice it up), rice paper rolls with shrimps( rather plane),...2 seafood ramen (amasing!) and sushi our boy loved it). Service was good. It was a great experience. We came back the day after, but the place was full. Book in advance. Absolutely recommending this place.More

Date of visit: September 2023
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Reviewed August 8, 2023

Very Nice place with delicious sushi prepared in front of you. The service was so good! Well done! I Recommend it!

Date of visit: August 2023
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Reviewed August 8, 2023

One of best sushi I have ever had.two guys was making sushi in bar were like artist.very gentle and kind and keep attention to customers.once he understand that we like wasaby and ginger he fill up our plate with that more than usual plates.good job...guys.More

Date of visit: August 2023
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Reviewed August 4, 2023

First of all, we want to underline that the food selection we chose was excellent. Vegetarian option for 2 is really tasty, nicely flavored, interesting things to try such as fx. miso soup and dumplings. It does not look like much, but we felt like...we ate well, and it was enough for the two of us. We had probably expected more regarding the atmosphere of the place and from the staff. It is quite tight and can be loud and really warm, but that did not bother us. We guess that we really enjoyed the food, and each other's company. Why only 4 stars and not 5 stars? * We made a reservation but due to what could have seemed as a language barrier (English- non Polish staff who answered the phone) and somewhat poor connection via phone, we had to confirm multiple times concerning date, time, and count of guests. We call the next day to confirm the reservation as the process did not sit good with us, and it appears that the waiter did not note down our reservation. I confirmed once again three times, and when we arrived, there were no issues. However, this is something that should be improved. * The 10 % service fee. We missed this online, however we read about it on site as there was a section about it in the menu. First place in Poland where we have experienced this. No issue there as restaurants can do how they please, but in order to claim a service fee from your guests, you need to provide this so-called 'service', which was unfortunately non-existing in our case. Not once did you ask how the food was, or if we needed anything. We are all for tipping when we have a good experience, but this type of solution is baseless. Recommended to make the reservation to be certain that a table will be free.More

Date of visit: August 2023
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Reviewed July 30, 2023 via mobile

One of the best sushi restaurants we have visited . Were there twice during our stay and ate both sushi and hot pot. Very friendly staff!

Date of visit: July 2023
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Reviewed July 30, 2023

First night we had ramen, dumplings and japanese fried chicken. It was absolutely delicious. We decided to come back to try the shabu shabu pot for 2. Again we were so pleased with the staff and food. Both times we were positively surprised by the...low prices Worth a visit or 2 😊More

Date of visit: July 2023
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Reviewed July 27, 2023 via mobile

Where to start ... it was my third visit here. I always had the best selling 2 person set for around 150pln and it was always perfect ! But not this time, this time it was smaller, more expensive, sushi was medicore and the order...was incomplete (we didnt get wakame). Incredible change in a couple months period, May maybe a new owner ? Nevertheless, I'm not recommending it to anyone. BTW. You need to pay additionally of you want to eat at a table, thats something new in krakow :/More

Date of visit: July 2023
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Reviewed July 9, 2023 via mobile

Having been to many Sushi restaurants I was looking forward to visiting after reading all the positive reviews. The restaurant looks great and so does the presentation of the food. However, after starting the Sushi, I was quickly disappointed. The quality of ingredients were very...poor. I would go as far as to say inedible. I managed to eat the tuna and shrimp. But one mouthful (which I had to spit out) of the octopus and squid was all I could take. I have had these at Sushi restaurants before and they have always been great. They still tried to charge me for these, but after a chat with the manager he eventually saw sense. Other dishes may be ok, but I definitely wouldn't go back if their Sushi is anything to go by.More

Date of visit: July 2023
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Reviewed July 1, 2023 via mobile

We both had ramen, you get to choose noodles,broth and others variables to customise your meal. We really enjoyed it and the vegetable tempura was really good to. Service friendly and fast.

Date of visit: July 2023
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Reviewed June 29, 2023

My friend and I felt very welcome in this cosy restaurant... The food (we had dumplings and some sushi) was great! The extremely friendly and serviceminded staff led by MAYANK were very attentive and showed great hopitality. We sat right in front of the open...kitchen and it was so cool you could both watch the food being prepared as well as talk with the staff. Super entertaining and transparent at the same time. Be sure to find us back here next time we visit Krakow - thank you for a super nice dinner experience! :PMore

Date of visit: June 2023
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Reviewed June 24, 2023

Food was very nice we could see the men making it from our table. It just comes out as and when it's ready so if you in a large group you will be eating at different times.

Date of visit: June 2023
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Reviewed April 7, 2023

I definitely recommend booking a table at this restaurant if you want to spend time on a great dinner experience. I went here twice on my Krakow vacation with my friend, and we enjoyed the food very much. We booked a shabu shabu table for...two and had some sushi as well, and all the food was high quality, delicious, and fresh. You can choose all your favourite sides and extras for the shabu shabu to make it exactly to your liking, and the prices are very reasonable as well. Friendly customer service even on busy evenings.More

Date of visit: April 2023
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Reviewed January 24, 2023 via mobile

Fabulous gem of a restaurant hidden away down a side street in Krakow. Fantastic food and plenty of it. We had a set menu for 2 people. It would have fed 4!. Lovely and clean. Would highly recommend

Date of visit: January 2023
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Reviewed January 4, 2023

We ordered the Dumplings, Wontons, Sushi, and the beef hotpot between four of us. All of the above was amazing but the only thing that ruined our experience was the hotpot. Despite ordering the beef set hotpot, we all found the broth was very fishy....It was a shame as when ordering the beef set we were looking forward to a nice beef broth flavour. Apart from that I would highly recommend this place for authentic sushi and Taiwanese food!More

Date of visit: January 2023
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Reviewed October 19, 2022

I will NOT RECOMMEND this restaurant. They have POOR CUSTOMER SERVICE. I visited this restaurant t this restaurant today, 19 of October 2022. My first impression was already bad: The place is not very receptive and baby friendly since there is a staircase to enter...the restaurant, and had to get by myself with a stroller carrying my son. Then it all went down the hill, I entered the restaurant after the struggle and the rude waitress asked: what do you want? I replied: I want to eat since this is a restaurant. She didn't even start with a good night or asked about how many for the table. Then she said table for two? Well, we don't have it, even if I could see that there were empty chairs at the counter. She said she only had room for one person. And you could see that she was unwilling to put a chair in a space next to mine. I was so annoyed that I put my son in the chair and stood up by his side. The person next to me was so uncomfortable with the situation and said we could add a chair next to her, which she didn't mind. I told her that the waitress was in a bad mood and that she probably wouldn't do it.. The waitress continued to be very rude, she arrived with a menu and said they were closing, so I had to decide right away. I stopped, and said: look, you're being very rude to me. She continued there saying that I was supposed to ask now at that moment, I said I needed at least a minute to choose. She said she couldn't order sushi or other things in the menu. I said ok, the only reason we came is that my son loves sashimi, I'll order sashimi. She said great is quick, I said sarcastically, so I'll order as many sashimi as I want. I ordered two. The situation got so uncomfortable, I think the manager came to the table and asked what I want, and I said that I wanted the sashimi to go. After that, she arrived after 10 minutes at the table and sort of served in an impolite way. The sashimi were served on a plate, and only one order came. I breathed and said that was missing one, and I didn't even tell her that I asked for take out. She came quicker this time, and we ate everything in 5 minutes, so we could get out of there. I honestly felt bad about the situation. Sad even, and I just wanted to eat, pay and leave! I had to go to the restroom, and it was filthy also. My son and I left the restaurant with the same difficulty that we entered, but before it closed as quickly as possible and there were still several tables there, people were still eating and being served. I will never go back to the restaurant. My last night in Poland and definitely my worst restaurant experience in many years. I'm very disappointed. The worst thing is going through this alone in front of my 3-year-old son, really shameful.More

Date of visit: October 2022
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URARA SUSHI & SHABU SHABU & HOT POT, Krakow - Stare Miasto - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Urara Sushi & Shabu Shabu & Hot Pot

Yes, Urara Sushi & Shabu Shabu & Hot Pot offers takeout services.

Urara Sushi & Shabu Shabu & Hot Pot is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4