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#110 of 111 European in Sopot
RATINGS
Food
Service
Value

Details

PRICE RANGE
$4 - $19
CUISINES
Polish, Bar, European
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (259)
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Traveler rating
14
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5
27
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LanguageEnglish
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Traveler rating
14
8
10
5
27
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Reviewed yesterday

We were walking the trail from Gdynia to Sopot and spotted this wonderful establishment before stopping at the Molo. The terrace was inviting and our waitress, Olivia, took the time to give us recommendations, as well as a short course in Polish. She was delightful!...We shared two meals (red fish and prawns)… both were presented beautifully and tasted wonderfully. Highly recommend this hidden gem to avoid the craziness of Sopot.More

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 10, 2023

We ordered 4 meals, first came after 20 min, one of two pizza’s came after an hour, they forgot about third meal and second pizza, which came after 2h! Never ever again!

Date of visit: September 2023
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Reviewed September 2, 2023

I had a truly disappointing experience at this restaurant. My party ordered three iced coffees with lactose-free milk, explicitly mentioning our intolerance. However, when the drinks arrived, they were topped with cream. We requested replacements due to our intolerance, but to our dismay, we were...informed that the menu did mention the cream, and we were expected to pay for the coffees we couldn't consume. This level of unprofessionalism was utterly frustrating and left us with a terrible impression.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 21, 2023

It is with an immense sense of disappointment and frustration that I find myself writing this review of Mi5 Restaurant. My family and I recently had the unfortunate opportunity to dine at this establishment, and what was supposed to be a pleasant evening turned into...a nightmarish display of callousness, dismissiveness, and downright rudeness. The pinnacle of this deplorable experience occurred a mere 15 minutes after we exited the restaurant. My daughter, in a state of emotional distress, realized that she had left her retainer on the table. She rushed back to the restaurant, only to be met with an astonishing lack of empathy from the staff. In her plea for assistance, she was met with apathy and indifference, as if her concerns were nothing more than an inconvenient annoyance. It was shocking to witness the staff's blatant disregard for a young girl who was genuinely distressed. Rather than displaying an ounce of compassion, the response she received was appalling. She was told that her retainer would have been discarded, and that the staff couldn't be bothered to spare a moment to even look for it. This level of insensitivity is both astounding and disgraceful. To treat a customer, especially a distraught child, with such disdain is nothing short of unacceptable. When I asked our waitress to address this situation, hoping for a glimmer of professionalism or accountability, I was met with yet another display of disdain. The waitress shrugged off the situation, refusing to make any effort to assist or rectify the problem. She casually informed me that the retainer would likely be in the trash and that there was no intention to retrieve it. This attitude is emblematic of the restaurant's overall approach to customer service: an arrogant indifference to customer needs and an utter lack of responsibility. Our visit to Mi5 Restaurant was a disheartening and distressing experience that exposed the depths of the staff's indifference and incompetence. The utter lack of empathy displayed when my daughter's retainer was misplaced is unforgivable. It is evident that customer satisfaction and basic human decency are not part of this restaurant's priorities. The waitstaff's disregard for our presence only further reinforces the notion that Mi5 Restaurant is a place where rudeness reigns supreme. Needless to say, my family and I will never return to Mi5 Restaurant. I implore anyone considering dining here to think twice and consider whether they are willing to subject themselves to such appalling treatment. It is my hope that this review serves as a warning to potential patrons and a wake-up call to the management of Mi5 Restaurant: your customers deserve far better than what you have shamefully provided.More

Date of visit: August 2023
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Reviewed July 25, 2023

Never been treated so bad in my life. I paid for two umbrella and 4 sunbed. I went to the bar to order coffee to take back to the beach. The bartender started to treat me really badly and told me to sit down and...order my coffee, really upset. I told him I just wanted to take a coffee with me since they had paper cups of different sizes and on the beach at my umbrella there is QR code to scan the menu! Nothing, he just told me to sit down and order at the table and sent me a waitress with the menu to order... I just left.More

Date of visit: July 2023
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Reviewed July 11, 2023 via mobile

I live in Sopot for mamy Yeats and i think this One is worse restaurant of city. Service at table Is totally chaotic we were waiting one hour before one waitrer came to take the order and food was terribile

Date of visit: July 2023
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Reviewed June 18, 2023 via mobile

Though off prime time hours the staff looked like chaotic. Poor service. Impolite service. When i asked to change the milk type in my coffe before it was brewed I was told it is imposible... Burger with cole and fries served without cole... ordered lemonade...forgot to serve, had to remind the staff. Something went totally wrong today...More

Date of visit: June 2023
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Reviewed April 22, 2023

Avoid at any cost. Lack of any organization and management results in a ridiculous waiting time. 40 minutes for a bottle of water and a beer. 1,5h for a super small portion of chicken broth and unmercifully overcooked pasta with awful tomato sauce (kids menu)....Sustainability wise - they offer Evian water. Can you imagine the environmental footprint of that glass bottle of Evian water in a place in Polish seaside? Absolutely ridiculous. Never again.More

Date of visit: April 2023
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Reviewed April 11, 2023 via mobile

We managed to get a table inside on a windy Saturday afternoon. The menu looked good and we all ordered different dishes to try. My pulled pork burger was fantastic! Lots of meat and tasty too. Staff really friendly and helpful. And we also tried...the winter warmer tea. Brilliant option especially with a splash of rum or brandy. Interestingly enough there are sauna rooms next door and we noticed a few people used them after having their meal at M15.More

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2022 via mobile

Awful service. Far from polite and customer friendly. There was several waiters/waitresses just standing by, and you can’t order if is not the one designated to you table. That one turn out to be very unpleasant and would ignore our table. Please don’t go to...this place.More

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 27, 2022 via mobile

Dont go here Theo only serve a half smal glas of wine when you order one glas of wine. Bad sevice……………….. …………..,,,,,,,,,,,,,

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 3, 2022 via mobile

Lousy and lazy staff, not varying for customers at all. If you like to be ignored come here. I’ve been waiting for 20 minutes to get a menu so we just have left. AVOID!

Date of visit: June 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 26, 2022 via mobile

The fish was not fresh. Fires burned in old oil. We both ended in toilet. Perhaps if you’ll order pizza and a lot of alcohol you won’t notice the quality of that kitchen. Otherwise it’s not worthy to risk Healy of your family.

Date of visit: February 2022
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Reviewed October 3, 2021

Location is the only advantage of this place. The best thing you can do is choose another place with better service & food

Date of visit: October 2021
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Reviewed July 20, 2021 via mobile

We waited 1 hour for 3 pizzas, do not recommend. Tourists trap. The good thing is that the pizzas were quite good. But how you can enjoy it as you wait so much time

Date of visit: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Frequently Asked Questions about M15 Restaurant & Bar

M15 Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3
  • Value: 3