Another visit after a year and everyone was happy. Snickers flavor was not up to the usual standard but raspberry with meringue was delicious. The staff was worth mentioning as the young girl was absolutely fabulous, courteous and sweet as those ice cream! Kids got...extra waffles and we were really content. Sitting though is a bit of a pain as it's all so temporary and with lots of people around you are getting pushed constantly. Anyway overall good experience.More

Best ice cream in the city. Like the choice of flavours. Ice cream are not sweet but not too much like the others. Nice service. Hope they mean it that there is no artificial ingredients

I took the kids there recently to celebrate the school end. As per usual the queue was a bit off-putting... There were quite a lot of people so understandable. As long as you are not in any rush it is worth waiting as ice creams...are amazing. Kids love it, it is a proper treat!More

Some of the best ice cream in Koszalin, always fresh, great choice of flavors, highly recommended ! The only disadvantages might be long queues and very limited sitting area.

I have been a regular customer, extremely keen on delicious ice cream they serve. I got disappointed by slow service and long queues before, but I was still coming back. But today I encountered extremely bad service that spoiled the entire experience. I ordered the...entire big box of ice cream which is pretty expensive and there are no limits on how many flavors you choose. I selected 6 flavors as there is plenty of space in the box for all of them. The employees placed only 4 flavors selected by them, and refused to put those other 2 I wanted claiming I won't taste the flavor of so many. I think they simply forgot who is the customer here. There are plenty of places serving ice cream where you meet extremely polite and friendly employees who really value your experience, but Pracownia Lodow is definitely not one of them.More

Really enjoy these ice cream each time I go there. Always some new excitigin flavours. It is a pitty it is only open in the season and during various holidays. The only thing I would change is the way they serve ice cream. It is...sometimes too long because of the very big queue. The tables inside are impossible to use due to the crowd. However, these are still the best ice cream I had. Better than Haagen Dazs.More

It is true that you can here very very delicious ice-cream. I can see there only some points for upgrade. Firstly ice-creams are NOT to much freezed because they sell more than can squeeze from the machine. Second problem are staff because they works good...but slow :) maybe if owner make some changes and buy one more cash register !!!! it would help and all would go faster. For winter time I recommend to serve also ice cream dessert !!! and make more space to sit down !!More